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Robohelp Review

Explorer ,
Sep 18, 2022 Sep 18, 2022

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Hi Team, 

I have a query on Robohelp Review. If the reviewer added a comment on a topic and the writer had resolved the comment. After the writer incorporates all the comments, how will the writer send the topic for review with the existing comments? 

Ex: I received comments from my reviewers through Robohelp Review feature.

Avinash0371_0-1663563658963.png

I have incorporated all the comments.

Avinash0371_1-1663563685412.png

 

How should I send the topic for review with the reviewer's comments as well as the updated doc?

Can I use the existing review link for the reviewing process? I want the reviewer's comments as well as the newly updated document to appear. 

 

Pretty confused with the review feature. 

 

Thanks,

Avinash S

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correct answers 1 Correct answer

Community Expert , Sep 19, 2022 Sep 19, 2022

Do you mean restarting the review again? Yes

 

If I do that, the reviewer's comments won't be available in the newly created reviewer. Correct

 

Is there any way to keep both the comments and the updated file in a single review? No. The review takes a snapshot of the topic at the time.

It's also possible you may have made other edits meantime so using the original state of the topic wouldn't work. You may have sent a different combination of topics to another reviewer. Various reasons why a snap

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Community Expert ,
Sep 19, 2022 Sep 19, 2022

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You might want to check with Support but I don't think that's the way it works. Once the reviewer has come back and you have incorporated the responses, you start again.

 

You could create a style such as p.authornotes with a bright coloured font, then where you make changes you add a comment such as "Changed as suggested". You can see such a style in the About RoboHelp sample project that you will find in Documents > My RoboHelp Projects.

 

See https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp for your Adobe Support options. The email link tcssup@adobe.com is recommended as it reaches a team dedicated to Technical Communication Suite products including RoboHelp. 

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

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Explorer ,
Sep 19, 2022 Sep 19, 2022

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Hi Peter,

Thanks for the response. I didn't understand when you said: "you start again". Do you mean restarting the review again?

If I do that, the reviewer's comments won't be available in the newly created reviewer. 

Is there any way to keep both the comments and the updated file in a single review?

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Community Expert ,
Sep 19, 2022 Sep 19, 2022

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Do you mean restarting the review again? Yes

 

If I do that, the reviewer's comments won't be available in the newly created reviewer. Correct

 

Is there any way to keep both the comments and the updated file in a single review? No. The review takes a snapshot of the topic at the time.

It's also possible you may have made other edits meantime so using the original state of the topic wouldn't work. You may have sent a different combination of topics to another reviewer. Various reasons why a snapshot is taken.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

Help others by clicking Correct Answer or Like if helpful. Found your answer elsewhere? Share it here.

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