Robohelp word import

[marutesh_4393]

Hello all
I'm new to robohelp, while importing word to robohelp I'm facing issues
- after importing i have to manually create <div> sections wherever we need it(is it possible to create automatically) are there any settings for it?
-Some times images in the word files are not imported, what might be the issue?

Please look into this issue ASAP

[Peter Grainge]

You haven't said which version of RoboHelp you are using. Please always start a thread with this information.

Please go to Help > About and include the full version number.

I will assume for now you have started with the current version. The process is described here on my site. https://www.grainge.org/RoboHelp_Tour/rh2022/authoring/importing_linking.htm

Creating DIV sections is not part of the process. 

If Word images have arrows and such like imposed on them, that can cause them to not import. Otherwise you will need to provide more information about them.

Please note this is a user to user forum so people will reply as and when they can rather than when it suits you. Adobe's own support is available at https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp. The email link tcssup@adobe.com is recommended as it reaches a team dedicated to Technical Communication Suite products including RoboHelp.

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My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.