RSC does not get files correctly + inconsistent shading issues (Viste 64 bits)

Report · Apr 03, 2008

We experience serious trouble with RH 7 update 1 on Windows Vista 64 bits.

We work with a team on our software helpfile. When a member starts typing in a topic RH checks out the file. When the topic is checked-in RSC performs an undo check out and all the mutations are lost.

Secondly, when we open RSC some files are yellow (shaded). This is an option of RSC. When we get all topics, some topics stay shaded. When we view differences, RSC says that the files are identical.

Any help is greaty appreciated!

Casper Lange
AFAS ERP Software B.V.

Report · Apr 04, 2008

Hi Casper -

In the RSC User Library, check the default rights for that user. Does he have both checkout and checkin rights?

G

Report · Apr 22, 2008

Yes, the user has these rights. We use a VPC with XP now to work around the instability and bugs on Vista. But the system is still far from stable. Does anyone have experience with other source control systems (TFS, VSS?)

Report · Aug 07, 2008

Adobe has confirmed (through the Dutch support team) that they do not support RH7 in combination with Microsoft Vista 64 bits.
We downgraded to 32 bits and we have a much more stable system.

I just wanted to share this information for anyone interested.