• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Screen Readers and Robohelp

New Here ,
Feb 23, 2009 Feb 23, 2009

Copy link to clipboard

Copied

Hello Robohelp Friends:

Our client asked us if there was a way to click away from a "pop up" (small page displaying on a larger page, usually showing a list of values/data" without clicking on the mouse.

Apparently, that is a requirement by the ADA (American Disability Association) for screen readers.

What I mean here is that when a user sees a pop-up on the screen, they should be able to click delete/back or some other button to shift away from the pop-up back to the main screen.

Robohelp is apparently 508/Screen Reader compliant, but does not provide specifics as to how to accomplish this.

Any insight to this would be greatly appreciated!

Views

516

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 23, 2009 Feb 23, 2009

Copy link to clipboard

Copied

I cannot quickly find a way but one thing puzzles me. The user has to click the popup to open it but they also have to be given a means of closing it without clicking the link.

BTW. Keys on the keyboard are pressed, not clicked. It makes it easier for people to understand the issue.

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Engaged ,
Feb 23, 2009 Feb 23, 2009

Copy link to clipboard

Copied

hi,
If you generate webhelp output, and select "Section 508 Compliant output", then user will not see the popup window at all. Please try checking the option in webhelp output and see if this solves the purpose.
-Praful

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 24, 2009 Feb 24, 2009

Copy link to clipboard

Copied

Thanks Praful! You're right.

It would be nice if Adobe actually documents what they cover and what they don't with this "Section 508" compliance matters. It's a big deal for disabled/assistance -requring users, and there is little documentation to tell them how to use this tool

Even in their Help reference all they state is:

Section 508 Compliant Output For Section 508-compliant WebHelp, click Section 508 Compliant Output. With this option you cannot use skins or other features (such as Dynamic HTML).

It would be good to know what they do cover and what they don't in 508 compliance, and the specific differences between WebHelp outputs and 508 Compliance versions.

Any insight into finding such information is appreciated, as I've searched everywhere and only found general documentation, but no specifics!

Thanks for your help Peter/Praful..!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 27, 2024 Jun 27, 2024

Copy link to clipboard

Copied

@Praful_Jain  and  @aLL ,

 

I am using RH 2022.4.179 version and want to implement the Section 508 Compliant in its output. I have not found any settings related to this in RH Output panels. Could you please help me on this?

 

I am also using NVDA screen reader for RH output, but it is only reading TOC items; when a topic is clicked from TOC it just reads the topic name, but does not read the loaded content of the topic.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 27, 2024 Jun 27, 2024

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 27, 2024 Jun 27, 2024

Copy link to clipboard

Copied

See the end of this topic. https://www.grainge.org/RoboHelp_Tour/rh2022/outputs/templates_online.htm That is information I was given by Adobe.

 

Note particularly anything you do could override that. The topics for example might not meet the requirements.

 

Also note you are posting in a 15 year old thread. Anything that applied then is now outdated. One of the names you called out is no longer with Adobe so will not see your post. After so long, best to start a new thread but do include a link to anything you have found.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 27, 2024 Jun 27, 2024

Copy link to clipboard

Copied

LATEST

Thank you for the quick reply, @Peter Grainge 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
RoboHelp Documentation
Download Adobe RoboHelp