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Search items highlighted in the Frameless Help results do not match the exact words

Community Beginner ,
Jun 30, 2025 Jun 30, 2025

Hi, 

I am using RoboHelp 2022.6.34, and I am facing an issue with searching.

 

The search items highlighted in the Frameless Help results do not match the exact words found in the content of the pages.

 

For example, when I search for the word "client/Client", the highlighted search items in the Frameless Help results do not precisely correspond to the words(upper-case "C" or lower-case "c") found in the content of the pages. Another observation was that this is not the case with all words, but only with a select few.

 

Please provide me with a solution if you have any.

 

Thanks,

Anand

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Community Expert ,
Jun 30, 2025 Jun 30, 2025

The search is not case sensitive so that is expected. It should be the same though for all words and I don't know why you are finding otherwise. There is no setting to change.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.
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Community Expert ,
Jun 30, 2025 Jun 30, 2025
LATEST

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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