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Search Keyword logging in RH 2022 Frameless Output

Participant ,
Jul 19, 2023 Jul 19, 2023

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Hi All,

My frameless output is hosted on a cloud at my customer location. I want to improve my web help by capturing search queries or any user interactions.  

In Frameless output of RH 2022, is it possible to log user interactions, including search queries ? If not, can anyone please suggest any possible way to do it. Like setting up a tracking mechanism that records keywords entered by the user by respecting the user's privacy too.

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Community Expert ,
Jul 20, 2023 Jul 20, 2023

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Usually analytics like that are captured by the server that the content is hosted on - that's why Adobe created RH Server to host output created by RH and track all those page views, etc.

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Community Expert ,
Jul 20, 2023 Jul 20, 2023

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Google Analytics is also an option. But there'll be security around the domain name so randos can log other site's traffic.

 

I *think* your custom would have to set up the google analytics account, then you could add the tracking code to the project. Then they would either have to grant you access to log in to the analytics site, or send you reports (excel) on a regular schedule - I think they can be sent automatically from the analytics site, but I can't remember as it's been a while since I looked at it.

 

This may also not be possible if you have multiple customers with different domains. Or rather, it might be difficult to manage the different tracking codes and outputs.

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