Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Slow initia page load

New Here ,
May 31, 2007 May 31, 2007
Hi there,
I am experiencing another issue where loading the initial roboHelp home page can take up to 1-2 minutes. Once this page is loaded all subsequentrequests are fine. If I close the browser and wait an hour or so, I get the same slow response again. This happens even when I request the page on the server itself. I noticed on the server (win2000) dllhost.exe goes nuts taking up of 50% CPU for 1-2 mins. Anyone got any ideas?
Thanks for your time,
Cam.
444
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jul 13, 2007 Jul 13, 2007
LATEST
It might be worth looking at any anti-virus software to see if that is the cause of the problem. I've seen instances with ordinary webhelp output where the initial load of the help took ages. Once the start page was assigned as "trusted" in the anti-virus software all was OK.
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
RoboHelp Documentation
Download Adobe RoboHelp