Strange behaviour with imported Word files

[Guest]

I am starting a new RH project using source docs that were done in Word.

I saved them as plain text and then copied them into my RH topics, and made a lot of edits.

Then I realized that some times when I am editing a topic, a bunch of the text below just disappears. Then if I hit Enter at the end of the last visible text, the "hidden" text reappears.

I switched to HTML view to see if anything stuck out, and when I went back to Design view, the entire content was gone ! Then I hit Enter, and it all came back.

Anyone know what is causing this ?

Is the only way to cleanly get Word files into RH to Import them ? When you do that it creates a bunch of files which I don't like.

I'd rather not start over from scratch with the source files.

Thanks

[Jeff_Coatsworth]

Which version of RH are you using? I remember issues with one of them that occurred when flipping back & forth to Design/HTML View...

[Guest]

RH 9

[Jeff_Coatsworth]

All patched up?

[Guest]

it is now ... will see if it helps

[Peter Grainge]

Importing without the 902 patch was a nightmare. The patch fixed the issues. See the importing page on my site.

---

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

[RoboAsh]

Hi sarasota,

         Have you used Multilevel list in the content and is the disappearing happening around that content?

It seems to be refresh issue and there should be no content loss because of it.

Ashish