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Styles not getting applied in Printed Documentation in Robohelp 9

New Here ,
Mar 30, 2012 Mar 30, 2012

When I am generating printed documentation (both .docx and PDF), the corresponding Robohelp styles are not getting applied to the document. I am using RoboHelp 9 and Word 2007. I am using the Single Sourcing Layouts pod to generate the output. After the output is generated, some heading styles are not matching with the source Robohelp document. I have imported the style sheet from another RH 9 project and using in this project. Please help!

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Community Expert ,
Mar 30, 2012 Mar 30, 2012

What are you specifying in the last page of the printed documentation wizard?

If you specifying a Word template, you will get the styles that are in that.

If you specify a different CSS to that used in the topics, you will get that CSS.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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New Here ,
Mar 30, 2012 Mar 30, 2012

I am using the project's CSS style. The option I am choosing is "(None) - Use the Project's CSS Styles". This should apply the styles used in the RH project to be applied to the document.

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Community Expert ,
Mar 30, 2012 Mar 30, 2012

Are you using more than one CSS in the project?


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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New Here ,
Mar 30, 2012 Mar 30, 2012

Aprart from the style sheet that I have imported, there are 2 more styles sheets present. One is 'default.css' and the other is 'RHStyleMapping.css'. But I think that the other two styles are by default created when one creates a RH Project.

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Community Expert ,
Mar 30, 2012 Mar 30, 2012

When you look in Topic Properties you will see all the CSS files that exist in the project. For this purpose we are only interested in what is in use. Do all the topics use the imported CSS?

You said some topics are not displaying correctly. Have you looked at the HTML for those headings to see if there is anything added inline?


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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New Here ,
Mar 30, 2012 Mar 30, 2012

Yes, all the topics do use the imported CSS.

I am a no-go with HTML so it will be helpful if you can suggest some other method.

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Community Expert ,
Mar 30, 2012 Mar 30, 2012

OK. Locate in RoboHelp a topic where the heading is different in the printed document.

Click the HTML tab and select everything from the start of the topic and the end of the heading - </h1>

Post that here and we may be able to work it out from that.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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New Here ,
Mar 30, 2012 Mar 30, 2012

The HTML of the topic is given below:

<?xml version="1.0" encoding="utf-8" ?>

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">

<html xmlns="http://www.w3.org/1999/xhtml">

<head>

<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />

<meta name="MS-HKWD" content="Disconnection List – System Generated" />

<meta name="MS-HKWD" content="Disconnection List" />

<meta name="MS-HKWD" content="System Generated Disconnections" />

<meta name="generator" content="Adobe RoboHelp 9" />

<title>Searching for Disconnection Requests from System Generated Disconnections</title>

<link rel="StyleSheet" href="CRM Style Sheet.css" type="text/css" />

</head>

<body>

<h1>Searching for Disconnection Requests from System Generated Disconnections</h1>

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Community Expert ,
Mar 30, 2012 Mar 30, 2012
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There is no inline styling there or anything else that should cause that heading to be different.

Import this topic and one that works OK into a new project and set up a printed document there. Assuming it is still different, I can then take a look.

Also in your main project try associating a different CSS to this topic and generate again. Does this topic then look the same as the new appearance in Design Editor.

Do your topics have a master page associated with them?

When you reply, you will see a camera icon in the reply pod. Some screenshots might help.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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