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Subscription failed

New Here ,
Nov 26, 2020 Nov 26, 2020

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Hi, I have purchased license and registered and downloaded the software. However . after installation is failed as there is no internet on that machione. Please can you suggest  how to resolve the issue ? Thanks SS

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correct answers 1 Correct answer

Adobe Employee , Nov 26, 2020 Nov 26, 2020

You cannot activate the subscription without an internet connection as mentioned in the RoboHelp system requirements document:

 

"This software will not operate without activation. Broadband Internet connection and registration are required for software activation, validation of subscriptions, and access to Online Services."

 

Kind regards,
Stefan Gentz

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Community Expert ,
Nov 26, 2020 Nov 26, 2020

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Adobe Employee ,
Nov 26, 2020 Nov 26, 2020

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You cannot activate the subscription without an internet connection as mentioned in the RoboHelp system requirements document:

 

"This software will not operate without activation. Broadband Internet connection and registration are required for software activation, validation of subscriptions, and access to Online Services."

 

Kind regards,
Stefan Gentz

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RoboHelp Documentation
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