Text Popup sizing looks good in RH8.0.0.203 preview, not so much when generated

[Guest]

Hi, I added a text-only popup to Topic_X. When I preview Topic_X in RH--or if I simply click the saved Topic_X.htm source file--and click the popup, it looks fine.

However, when viewing the text popup in the generated Topic_X.htm file (or inside the generated help project), the popup does not look right. See images below.

I looked at the popup code, as well as at the code in the topic that contains the popup, but I do not see anything that looks like it should cause this problem. Resizing the screen had no effect.

What am I missing?  I know from searching these forums that there were some other popup issues in RH8, but they did not sound quite like this text-popup problem. Am I mistaken? Do I need to run some sort of "Fixer"? 

Thanks in advance,

Lori

Using:  RH8.0.0.203

[Peter Grainge]

I don't know the answer to this but seeing the version you are using it would be the least of my worries. The 8.0.2 update is critical. See the Announcements on this forum and Opening Projects on my site.

It may also fix this problem.

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See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

[Peter Grainge]

See Announcement 4 at http://forums.adobe.com/community/robohelp/robohelp_general_discussion

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See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

[Guest]

Thanks, Peter.  Can you clarify which of the following 3 actions I need to proceed with?  I've listed them in the order I assume they would need to be done...

• Go to http://www.adobe.com/support/robohelp/downloads.html, then download and install RH 8.0.1, then download and install RH 8.0.2 (which requires 8.0.1)
• Install security update - May 12, 2011,  Vulnerability identifier: APSB11-09, CVE number: CVE-2011-0613
• Install security update - August 9, 2011, Vulnerability identifier: APSB11-23, CVE number: CVE-2011-2133

I have to submit a trouble ticket and a justification for any updates to our Desktop Support team, as they are the only ones authorized to perform s/w installation.

Thanks again.

[Peter Grainge]

All of them are needed in the order given.

Justification? Your project could be a wreck in minutes. Until you have the patches applied you must keep making regular backups. I am not try to alarm you, it's simply that whilst your project should be repairable, it's a headache you can do without. In the worst scenario, which most people escaped, topics were not just dropped from the project, they were wiped from the hard disk, hence the backups.

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See www.grainge.org for RoboHelp and Authoring tips

@petergrainge