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Hello All,
I have created three topics with sub topics in my TOC as shown below, but when i am clicking on the 3rd Book named as Third Party licenses then on the right pane no content specific to that topic is displayed on the page. The right side page shows only some drop down links and no content.
The image for the same is shown below.
Please help to resolve the issue.
Regards,
Richa
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Hi there
If you click your mouse in that blank white area and drag toward the bottom, does anything appear?
The thought being that perhaps the information is actually there, but some attribute is rendering the text invisible.
Cheers... Rick
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Hi there,
Nothing is happening in it.
Regards,
Richa
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Try right-clicking and choosing to view source.
Screen capture what you see when you do that and share it here.
Cheers... Rick
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Hi there,
The following code appears in the view source:
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<h2><span class="hcp4">FinnAxia</span><sup><span
style="font-size: 120%;">TM</span><span class="hcp5"> </span></sup>Third
Party (Jars and Framework) Attribution document</h2>
<h3 class="hcp6"><a name="Preface642b3b9347ca42c9b00b820c00c373fa=1"></a><a name="Preface"></a>Preface</h3>
<p style="font-family: Calibri, sans-serif;">The Licensing Guide provides
the complete list of third-party licenses used by FinnAxia<sup><span class="hcp5">TM
</span></sup>to provide attribution ("Third Party Programs").
Some of the Third Party Licenses are available under open source or as
free. It provides the complete information of the Framework, technologies
and standards being used along with their licenses and versions. It does
not cover the features and functionality of the products. The License
Agreement accompanying the Licensing software does not alter the rights
and or the obligations that are present under the source or the free software
licenses. <span class="hcp7">This document contains the proprietary
notices for the Third Party licenses, where applicable. The following
copyright statements and </span><span class="hcp4">licenses
apply to various open source software </span><span class="hcp7">components
(or portions thereof) that are distributed with the Licensed Software.</span></p>
<p class="hcp8"> </p>
<p class="hcp8">If
you have any questions about your licensing needs, please contact the
responsible FinnAxia<sup><span class="hcp5">TM</span> </sup>representative
or contact the License Management Services representative.</p>
<p class="hcp8"> </p>
<p class="hcp8">This
preface contains the following topics:</p>
<p class="hcp8"> </p>
<ul style="list-style: disc; font-size: 100%;">
<li class="hcp9"><p class="hcp10"><a
href="#Audience">Audience</a></p></li>
<li class="hcp9"><p class="hcp10"><a
href="#Documentation_Accessibility">Documentation Accessibility</a></p></li>
<li class="hcp9"><p class="hcp10"><a
href="#Organization_of_the_Guide">Organization of the Guide</a></p></li>
<li class="hcp9"><p class="hcp10"><a
href="#Related_Documents">Related Documents</a></p></li>
<li class="hcp9"><p class="hcp10"><a
href="#Conventions">Conventions</a></p></li>
</ul>
<h3 class="hcp6"><a name="Audience642b3b9347ca42c9b00b820c00c373fa=2"></a><a name="Audience"></a>Audience</h3>
<p class="hcp8">This
guide is intended for all purchasers and users of  FinnAxia<sup><span class="hcp5">TM</span> </sup>and its associated components.</p>
<h3 class="hcp6"><a name="Documentation_Accessibility642b3b9347ca42c9b00b820c00c373fa=3"></a><a name="Documentation_Accessibility"></a>Documentation
Accessibility</h3>
<p class="hcp8">For
information about FinnAxia<sup><span class="hcp5">TM</span>
</sup>commitment to accessibility, visit the Nucleus Software Exports
Limited accessibility website at:</p>
<p class="hcp8"> </p>
<p class="hcp8"><a
href="http://www.nucleussoftware.com/insights" target="_blank">http://www.nucleussoftware.com/insights</a></p>
<p class="hcp8"> </p>
<p class="hcp8">Access
to FinnAxia<sup><span class="hcp5">TM</span> </sup>Support:</p>
<p class="hcp8"><br>
FinnAxia<sup><span class="hcp5">TM</span> </sup>customers have
access to electronic support for information, visit:</p>
<p class="hcp8"> </p>
<p class="hcp8"><a
href="http://www.nucleussoftware.com/services/managed-infrastructure-services/24x7-help-desk"
target="_blank">http://www.nucleussoftware.com/services/managed-infrastructure-services/24x7-help-desk</a></p>
<h3 class="hcp6"><a name="Organization_of_the_Guide642b3b9347ca42c9b00b820c00c373fa=4"></a><a name="Organization_of_the_Guide"></a><span class="hcp4">Organization of the Guide</span></h3>
<p class="hcp8">This
document contains:</p>
<p class="hcp8"> </p>
<p class="hcp8"><a
href="Overview.htm">1, "Overview"</a></p>
<p class="hcp8">This
chapter provides an overview of  FinnAxia<sup><span class="hcp5">TM</span>
</sup>and third-party licenses.</p>
<p class="hcp8"> </p>
<p class="hcp8"><a
href="Third_Party_Licenses.htm#Third_Party_Licenses">2, "Third-Party
Licenses"</a></p>
<p class="hcp8">This
chapter covers the licensing and copyright information of third-party
products including the frameworks and version included in  FinnAxia<sup class="hcp11">TM</sup>.</p>
<h3 class="hcp6"><a name="Related_Documents642b3b9347ca42c9b00b820c00c373fa=5"></a><a name="Related_Documents"></a><span class="hcp4">Related
Documents</span></h3>
<p class="hcp8">For
more information, see the following documentation:</p>
<p class="hcp8"> </p>
<p class="hcp8">1.
FinnAxia<sup class="hcp11">TM </sup>Legal Notices and Policies
June 2017, Release 4.5.</p>
<h3 style="font-size: 100%; font-family: Calibri, sans-serif;"><a name="Conventions642b3b9347ca42c9b00b820c00c373fa=6"></a><a name="Conventions"></a>Conventions</h3>
<p class="hcp8">The
following text conventions are used in this document:</p>
<p class="hcp8"> </p>
<table class="DataTable" style="border-collapse: separate; border-collapse: separate;" cellspacing="3px" width="100%" border="1">
<col style="width: 50%;">
<col style="width: 50%;">
<tr class="t1st">
<td><p class="hcp12">Convention</p></td>
<td><p class="hcp12">Meaning</p></td>
</tr>
<tr class="t2Row">
<td><p class="hcp8"><span style="font-weight: bold;">boldface</span>
</p>
<p class="hcp8"> </p></td>
<td><p class="hcp8">Boldface type indicates graphical
user interface elements associated</p>
<p class="hcp8">with
an action, or terms defined in text or the glossary.</p></td>
</tr>
<tr class="t3Row">
<td><p class="hcp8"><span style="font-style: italic;">italic</span>
</p>
<p class="hcp8"> </p></td>
<td><p class="hcp8">Italic type indicates book titles,
emphasis, or placeholder variables for which you supply particular
values.</p></td>
</tr>
<tr class="t4Row">
<td><p class="hcp8">Calibri (body)</p></td>
<td><p class="hcp8">Calibri type indicates text within
a paragraph, URLs, code</p>
<p class="hcp8">in
examples, text that appears on the screen, or text that you enter.</p></td>
</tr>
</table>
<p class="hcp8"> </p>
<p style="font-style: italic; font-size: 100%;"> </p>
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<hr style="margin-top: 8px; color: #000066; background-color: #000066;" size="1" align="center">
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<table class="FloatTable" cellspacing="0px" width="10%">
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<td style="vertical-align: middle;"><a
class="toplink" href="#"> <span
style="font-weight: bold; font-size: 18pt;"><sub>^   </sub></span><span
style="font-weight: bold; font-size: 9pt;">Top of Page</span></a></td>
</tr>
<tr>
<td>
<p style="font-size: 10pt; font-weight: bold; text-align: center;">Adjust
Text Size</p>
<p class="hcp13"><a
onclick="zoomOut()"><img src="Decrease_font.png" onmouseover="this.src='Decrease_font_hover.png'" onmouseout="this.src='Decrease_font.png'" title="Decrease Font Size" alt="" border="0" class="hcp14"></a><a
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</tr>
</table>
</div>
<table style="left:0px;" cellspacing="3" width="100%" bgcolor="#EFEFF7" class="hcp3">
<col style="width: 100%;">
<tr class="t1st">
<td>
<p class="hcp13"><span style="color: rgb(34, 34, 34);
font-family: Tahoma, sans-serif;
font-size: 9.39px;
float: none; display: inline ! important ;
orphans: 2; widows: 2;
background-color: #ffffff;
font-variant-ligatures: normal;
font-variant-caps: normal;
-webkit-text-stroke-width: 0px;
text-decoration-style: initial;
text-decoration-color: initial;">Copyright © 2017, Nucleus
Software Exports Limited. All rights reserved.|
12/17</span></p></td>
</tr>
</table>
</div>
</body>
</html>
Regards,
Richa
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It would appear that as I suspected, the information *IS* present, but for some reason isn't being presented.
I think I'd start by simply removing the CSS reference, generate and see if the information shows. I'm guessing it will.
At that point you need to begin looking more closely at the CSS rules.
Cheers... Rick
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Hi there,
please let me know the process to do that, as if i am doing it, but still the file page is blinking.
Regards,
Richa Arora
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Hi Rick,
I tried the method that you have told above, but still i am facing the same issue.
And the issue is only with the third page
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Hi there
The video linked below will show you how to change the CSS. Give that a shot and report back.
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Hi thers,
i have done the same but still the same issue.
Also, i have tried troubleshooting the same as mentioned in these scenarios:
1. I first de-linked the Page with the specific topic in TOC and linked other topic of TOC with that page, but still the same issue, this means there are issues in page itself, but i don't know how to resolve it.
2. i also created a new topic and project and tried to copy the previous project data but still the same issue persists.
Regards,
Richa Arora
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What application was used to create this page? I ask, because there is a lot of code in the page that is likely the culprit with this. Code that RoboHelp would not have added.
It could very well be that you need to re-create this topic using RoboHelp and some careful copying and pasting.
Cheers... Rick
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Is this issue with Chrome only? If so, see Re: ToC books not opening in Chrome
See www.grainge.org for RoboHelp and Authoring information
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Yes Rick,
I think i have to create a new topic by removing links as robohelp internally saves the link and later creates issue.