Toolbar buttons work in preview, not in generated webhelp

[Guest]

I'm using RH 8.0.2 to generate webhelp.

I took advantage of a few snippets from Peter Grainge's site and have 3 new toolbar buttons for my project:

Here's where I need help.

1. Report an Issue links to a sharepoint site on our network.  The link works fine, but displays inside the topic frame.  What is the proper Inline JavaScript to open the sharepoint page in a new window?  For ease of reply, say the link is http://www.mysite.com/issues/default.aspx

2. Send link by Email sometimes creates a draft email when I click it in the preview pane, but I haven't figured out the reproducible conditions.  It doesn't seem to work in the generated files however. A similar issue seems to occur for the Copy Link to Clipboard button - sometimes works in preview, but not in generated webhelp.

Notes:

The Javascript I used for Send Link by Email, from Grainge's snippet 39, is:

window.location=('mailto:someone@yourdomain.com?Subject=Useful Information&body=This page might be useful to you: ' + window.parent.frames[1].frames[1].document.title +' ' + escape(window.parent.frames[1].frames[1].document.location))

Note, this script throws an error as you preview, 'window.parent.frames.1.frames.1.document is null or not an object.

The Javascript I used for Copy Link to Clipboard, from Grainge's snippet 114, is:

function CopyURL()
{
var myHerf=parent.frames[1].bsscright.location;
var title=parent.frames[1].bsscright.document.title;
if(window.clipboardData)
{
var tempCurLink=title + "\n" + myHerf;
var ok=window.clipboardData.setData('Text',tempCurLink);
alert("Press Ctrl + V to Paste the link in your email");
}
}

Any help appreciated!

[Captiv8r]

Hi there

Some of the answers will be found at the link below:

Click here to view

Cheers... Rick

Helpful and Handy Links RoboHelp Wish Form/Bug Reporting Form Begin learning RoboHelp HTML 7 or 8 within the day - $24.95! Adobe Certified RoboHelp HTML Training SorcerStone Blog RoboHelp eBooks

[Guest]

I chose to download the zipped chm file, but cannot display the topics. Any suggestions?

[Captiv8r]

Hi there

When you visited the page where you downloaded, I'm guessing you failed to also take a look at the link on the page designed to help with this?

Cheers... Rick

Helpful and Handy Links RoboHelp Wish Form/Bug Reporting Form Begin learning RoboHelp HTML 7 or 8 within the day - $24.95! Adobe Certified RoboHelp HTML Training SorcerStone Blog RoboHelp eBooks

[Guest]

Sorry. Once I had the file I didn't read any further.  Might want to put that link ahead of the table!  Thanks for the excellent resource.

[Guest]

Regarding the email button:

I followed the snippet instructions as closely as possible but there's a problem somewhere.

After generating the project in WebHelp, I open it in Microsoft Explorer and immediately an email pops open as if I had clicked the new toolbar button. The link created points to the Default Topic.  Unfortunately, the button does not work when clicked: no email, no response at all.

Oddly enough, two email pop open when I drag a border to resize the browser window (without clicking the button at all).  I think a step is missing that associates the action to the button itself.

Does something go into the OnClick: field?   The snippet instructions provided do not mention the JavaScript area and Inline JavaScript, but I assume that's where the code goes.