Unable to generate PDF Review RoboHelp 10

[Guest]

[Jeff_Coatsworth]

You all patched up? Have a full copy of Acrobat Distiller?

[Guest]

Hello,

I am still having the issue. I have Adobe Pro 11 installed as well.

[Jeff_Coatsworth]

What point version of RH10 are you on? Have you tried updating? Any issues creating PDFs in any other apps?

[Guest]

I have RoboHelp 10.0.0.287. I don't have issues creating PDF's in Professional 11.

Thank you

[Jeff_Coatsworth]

Is it choking when you try to create a Review PDF using one of the sample projects?

[Guest]

Hello,

Yes, I would say that. All other features work in the application. I am able to generate and publish.

Thank you

[Jeff_Coatsworth]

Sorry, not what I asked – if you use one of the sample projects included in RH, can you create a Review PDF or does your machine throw the same sort of Windows error as you posted above?

[Guest]

I do not have any sample projects in my Robo. Are there any other options ?

Thank you

[Jeff_Coatsworth]

They should be showing up on your Starter screen when launching RH (without selecting a project); if not, you should be seeing them in your “C:\Users\user_name\Documents\My RoboHelp Projects\Adobe RoboHelp 10\Samples\” folder

[Guest]

Thank you ! The sample created a pdf. Hmmm how can I troubleshoot the issue with my project.

Thank you

[Jeff_Coatsworth]

Ok, the issue is within your project – now you get to figure out if it’s just 1 topic or a bunch or the whole thing. You can try PDFing another topic & see if it works – you can try to have a look in the topic that chokes & see if something needs fixing/removing to free it up.