Unable to run published Flash Help from C:\

[sindujasundara]

Hi all,

I have a issue. I am unable to run flash help after its been built from the C:\. When I put to my intranet server I am able to. So there is something wrong and I don quite understand it . Please guys help ....


Thanks
Sinduja

[Guest]

Do you get a warning that says "Flash Player has stopped a potentially unsafe operation"? If so, you can go here for the solution.

If that's not the problem, can you provide more details, such as the steps you're taking to view FlashHelp and what happens (warnings, errors, etc.)?

--Ben

[sindujasundara]

Hi Ben,

I am using Robohelp 7 and I have set Flashhelp as primary layout. I have a tick in Add Mark of the WEb and Automanage flash security. I have selected Local PC or Intranet in the first screen. Then tick in Search Input field in toolbar, Synchroniza TOC, Enable HIghlight serach result in the second screen. Then republish all in the last screen with a folder to republish. I am not getting any error on the screen. When double click and open the Default topic from the output folder, Flashhelp opens in a IE screen with npthing displayed in it. Its jus a blank screen. So I dont know how to view it. I want it to run locally from C:\ as this will be distributed to the employees of our office. Can u help me Please?

Thank you

Sindu

[Guest]

After you click Finish and your output is generated, do you click Publish?

If so, make sure that the output folder on the first page of the dialog is different than the location you're publishing to (the Servers specified on the last page of the dialog). If they're currently the same, maybe the publish is messing something up. Publish is designed primarily for copying the newly generated files to a Web server. If you're not copying your help files to a server, or at least to a second location other than your output folder, you don't need to publish.

I don't check the Mark of the Web box, so try clearing that checkbox and regenerating. (Mark of the Web doesn't hold any benefit for FlashHelp--it's more for WebHelp.)

Let us know how it goes,

Ben

Just a note on distributing help: FlashHelp (and WebHelp) are designed to be delivered over an Internet or network connection. For a help system with about 100 topics, I end up with over 200 files, and that's hard to distribute to users' PCs. CHM (Microsoft HTML Help) was created for distribution to users' hard drives because it's a single file.