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Unable to use the pinch zoom feature in an output on iphone 16.

New Here ,
Jan 22, 2025 Jan 22, 2025

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I used Robohelp 2022.5.28 to generate the output. While I am unable to use the pinch zoom feature in iOS, there is no issue in Android phones. Is this an OS-specific issue or a Robohelp issue? Please guide.

 

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Community Expert ,
Jan 22, 2025 Jan 22, 2025

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Most of the supporters here are Windows users. If you don't get an answer, then try Adobe Support. See https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp for your Adobe Support options. The email link tcssup@adobe.com is recommended as it reaches a team dedicated to Technical Communication Suite products including RoboHelp.

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My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

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Community Expert ,
Jan 22, 2025 Jan 22, 2025

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Was this working in a prior version of iOS? My suspicion is that Apple changed something on their end that no longer responds the same way to the way RH was enabling it.

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