Underscore randomly replaces forward slash in topic file names and topic titles

[GwenchMach]

The problem I'm seeing is similar to the discussion at http://forums.adobe.com/message/2564701 which dealt with random insertion of underscores in topic titles. That problem seemed restricted to underscores replacing spaces in Topic File names and was solved (for some people at least) by deselecting the setting   "Tools > Options > General > Use underscores in filenames." Playing with that setting has not worked for me when it comes to unwanted replacement of forward slashes.

I'm running RoboHelp 9 and linking from FrameMaker 10. The unwanted underscores are seen in (1) the RH project and (2) the help output:

(1) In RH project in some topic titles like this:

I want to keep the forward slash. The upper topic title is wrong and the bottom one is correct.

(2) In AIR Help output: search results and in the tab that appears above the breadcrumbs in the main right pane.

I cant change the titles prior to generating output because, as Matt Sullivan wrote in the similar discussion, "...for topics created from linked FrameMaker 9 files, the Topic Title is not editable from the Topic Properties. If it was, at least I could change the offending titles prior to final generation of output. (though the titles would revert on the next update of the FrameMaker source content)."

I've double-checked the source FrameMaker documents and I can find no difference between Headings in which the forward slash is retained (desired) and those in which the forward slash is replaced by an underscore (unwanted).  Has anyone else seen this?

Thanks,
Matt

[GwenchMach]

Does anyone have any

ideas about solving this problem? I experiment

ed by replacing the forward slash with a back slash and the problem persists. Any clues?

[Matt-Tech Comm Tools]

AFIK, the spaces replaced by underscores issue was fixed in RH9. I'm hopeful that there's a similar fix that Adobe can put out for the fwd slash issue you're seeing.

Matt

(btw, sorry for the confusing Matt to Matt conversation here...)

[Peter Grainge]

Isn't the issue here that RH is creating filenames AND topic titles based on the FM title. Because of the slash it is saying that is an illegal character it changes the filename and the title in RH is based on that, hence both change.

I don't know if that can be changed but now you can test to see if that is what is happening.

---

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

[Matt-Tech Comm Tools]

Excellent theory, Peter, but there are files with nearly identical names that process as expected (The / is replaced by _ in the filename, but not in the topic title.)

I agree it's more of an academic discussion, as the FM headings can be rewritten, but still, as with the spaces in RH8, why do some, but not all files get processed properly?