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Unwanted empty table cell after html5 output

Explorer ,
Oct 13, 2021 Oct 13, 2021

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Hi,

I am using the new interface (not classic) for Robohelp 2019. After generating an html5 output, there is an extra empty cell at the end of the table. I couldn't find any clues in the code. Does anyone know why this is happening? Please see this URL: https://tesira-webhelp.biamp.com/#t=ForteX_Supported_Platforms.htm.

 

Below is a screenshot of how it looks in Robohelp:

 

juliannam27523423_0-1634141692049.png

Thank you,

 

Julianna

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correct answers 2 Correct answers

Community Expert , Oct 13, 2021 Oct 13, 2021

It could be the colgroup setting. There are 7 columns listed in there but only 5 columns of data in your table.

 

 

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Community Expert , Oct 14, 2021 Oct 14, 2021

The topic you have sent is from the output. Maybe that is just a slip up creating this test project but if not you need to fix that in your main project.

 

Amber has identified that on your site there are seven columns defined. Delete the last two so that just these are shown.

 

<table border="1" cellpadding="1" cellspacing="1" style="border-collapse:collapse; width:100%" width="100%">
<colgroup>
<col style="width:14.29%" />
<col style="width: 187px;" />
<col style="width: 191px;" />
<col style="widt

...

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Community Expert ,
Oct 13, 2021 Oct 13, 2021

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It's not a known issue.

 

I assume the screenshot is from author view. Same in Preview and same in the local generation?

________________________________________________________
See www.grainge.org for free Authoring and RoboHelp Information

 

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Explorer ,
Oct 13, 2021 Oct 13, 2021

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Hi Peter,

 

The screenshot is what the author and preview look like. Quick generate shows the empty cell (this is currently online on our company website as well :(.

 

Thanks,

 

Julianna 

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Community Expert ,
Oct 13, 2021 Oct 13, 2021

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Can you share the project? If you can, then see the Contact page on my site and send the project as instructed there. Do make sure you include a link to this thread and please do not email the project direct.

 

If you can't, could you import that topic and your CSS into a new project and share that?

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Explorer ,
Oct 13, 2021 Oct 13, 2021

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I sent it over to you Peter. Thank you!

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Community Expert ,
Oct 13, 2021 Oct 13, 2021

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How have you sent it? If you used wetransfer that does sometime take a while but otherwise nothing seen.

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Explorer ,
Oct 13, 2021 Oct 13, 2021

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I emailed it to robohelp@grainge.org. It said I could email if it is 2019 new UI. It only has one topic in it so it isn't too big of a file.

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Explorer ,
Oct 13, 2021 Oct 13, 2021

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I just emailed it again.

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Community Expert ,
Oct 13, 2021 Oct 13, 2021

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It may be getting blocked at your end, that happened recently and I may revert to always using WeTransfer or suchlike. 

 

Give that a try. I'll look in the morning as it's late here. 

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Community Expert ,
Oct 13, 2021 Oct 13, 2021

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I've got the second one. 

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Explorer ,
Oct 13, 2021 Oct 13, 2021

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Great!

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Community Expert ,
Oct 13, 2021 Oct 13, 2021

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It could be the colgroup setting. There are 7 columns listed in there but only 5 columns of data in your table.

 

 

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Explorer ,
Oct 14, 2021 Oct 14, 2021

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Thank you Amebr. I was looking straight at that code and did not notice that there were seven columns. It's fixed now.

 

Thanks!

 

Julianna

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Community Expert ,
Oct 14, 2021 Oct 14, 2021

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It's not a place we normally need to look, and usually I think RH takes care of keeping it in sync for us. Possibly the table was edited outside RH at some point and things got a little confused.

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Community Expert ,
Oct 13, 2021 Oct 13, 2021

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You might need to go into the code to fix it - I'm not sure if there are fields for it in the UI.

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Community Expert ,
Oct 14, 2021 Oct 14, 2021

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The topic you have sent is from the output. Maybe that is just a slip up creating this test project but if not you need to fix that in your main project.

 

Amber has identified that on your site there are seven columns defined. Delete the last two so that just these are shown.

 

<table border="1" cellpadding="1" cellspacing="1" style="border-collapse:collapse; width:100%" width="100%">
<colgroup>
<col style="width:14.29%" />
<col style="width: 187px;" />
<col style="width: 191px;" />
<col style="width: 231px;" />
<col style="width: 175px;" />
</colgroup>

 

You may want to set the widths to the same unit as well.

________________________________________________________
See www.grainge.org for free Authoring and RoboHelp Information

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Explorer ,
Oct 14, 2021 Oct 14, 2021

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Thank you Peter! I can't believe I didn't see the extra columns in the code. I took your advice and made the column widths consistent. I really appreciate your help.

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