update robohelp 2022.05 - customazing template

[Daniela23955009jjv0]

Hi everyone, I updated robohelp from 2022.2.22 to 2025.5. With the old robohelp I created a custom template. I noticed that it does not recognize my output template correctly. Is it possible that there are problems in the transition?

I attach a file containing my layout with robohelp 2022.2.22 and the other with the new one
thanks

daniela

[Peter Grainge]

When you say you created a custom template, I assume you mean you customised a supplied template. There is no known reason that should not upgrade to 2022.5 (not 2025.5).

Create a new template of the same type without any customisation and see if that works 

Also check your preset and try creating a new one in case that is the issue.

I assume your project is on your local drive and you are generating to that drive.

Post back when you have tried that.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

[Daniela23955009jjv0]

yes exactly.
I'll try to do it like this thanks

Daniela

[Daniela23955009jjv0]

if I create a new template and insert my customizations it doesn't work...if instead I start from a template available from the product like AZURE_bLUe and customize that it works.
I don't understand

daniela

[Peter Grainge]

Is Azure Blue the template you are customising?

Apply your customisation step by step and generate after each step. That will identify what is breaking things. I'm about to go out but will do my best while travelling. Att worst I'll look late pm.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.