Upgrade RH5 to RH8

Report · Mar 23, 2009

Hi, I work with RoboHelp X5 for Word for several years and create WinHelp projects succesfully. Currently i am
validate an upgrade to RoboHelp 8 and use a trial version from RoboHelp 8. I find several issues (bugs) in RoboHelp 8 for Word.
I use following system configuration: Windows XP SP3, Word 2003 SP3, RoboHelp for Word 8.0 (8.0.0.203) Trial

1. Pre- and post compile batch processing not work. The compile process hangs after pre-processing.
Also it is not possible to cancel the compile process. To exit the compile process you must use
the windows task manager and kill the RoboHelp process!!!

2. Compile error when the project file (hpj) containing map files with a relative path.
[MAP]
#include <..\map-files\doctypes.hm>
The pre compile process resolves this relative path to ("C:\Projects\RoboHelp8\Test" is the project directory)
"C:\Projects\RoboHelp8\Test\map-files\doctypes.xml"
The winhelp compiler logs an error that they can not find this xml-file.
What from hell is that. There don't exists xml-map files!!!

In my old projects i edit the hpj-file that all file locations has a relative path to the project directory.
This has the advantage that can i copy the hole project structure to any location. (e.g. to edit the project from
external services etc.) RoboHelp X5 works fine with relative pathes to map files.
The RoboHelp 8 project explorer works also well with relative pathes to map files. But the compile
process works only with a absolute pathes to a map files!!!

Has anybody the same problems? This concerns only the trial version?
I could't find an email address to post this issues to adobe support.

Thank in advance

Report · Apr 01, 2009

Hi,
I have faced same problem. I have recompiled the project to resolve the issue.

steps that i have followed:
1. Create a new .hpj project
2. Import the entire .doc file one by one to the new project
3. Create the new TOC (after creating the TOC save the project and close it, then copy the TOC from your old project to the new project)
4. Open your new project and generate the new MAP IDS and replace it with old MAP IDS from the old project.
5. Define windows for the new projects.

May be this procedure is tedious one but forcefully I have followed it.