Upgrade RoboSource 3 to 3.1

Report · Dec 10, 2007

I am trying to upgrade our RoboSource from version 3 to 3.1. I read instructions on using the RoboSource Convert Wizard. When I installed the 3.1 version, it presented a warning that stated another version of RoboSource was found and that I needed to uninstall it to continue. So I uninstalled 3 and installed 3.1. Then when I opened the Wizard, it said I had to have the older version installed to use this convert tool. So I try to reinstall 3, and I get the message again about the other version... I have tried installing 3 then 3.1 and 3.1 then 3. Neither way works, and I have not found a way to get both installed so that I can convert the databases to the 3.1 version. Any ideas would be much appreciated.
Thank you,
Jennifer

Report · Dec 12, 2007

Hi Jennifer -

Sounds a bit odd to me. I thought that the installation process, even for upgrade licenses, didn't care about older versions of RSC (just RH). I installed side-by-side via a standalone license, so I can't offer any direct comparison there. Still, I think that some of our writers with upgrade licenses had a different experience than yours.

What I did find was that the DB conversion didn't work very well for us. I ran a couple of large projects through the converter and got errors. Since I wasn't particularly invested in converting the DB itself, what I did was remove the projects from source control, convert them to RH6, and then upload them into new RSC3 DBs. Overall, that process went quite smoothly, and I haven't regretted abandoning the the DB conversion.

G