Upgraded WORD from 2003 to 2007 - yikes

Report · Mar 17, 2008

After upgrading WORD on my XPpro sp2 system from 2003 to 2007, now RoboHelp will not open the sources to allow me to edit. The upgrade to WORD 2007 removed WORD 2003 from my system.

What is the standard solution to get RoboHelp working again? Can't I get it to work with WORD 2007?

Thanks
Jeff

Report · Mar 17, 2008

You need RH7 if you have Word 2007.

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Report · Apr 01, 2008

A temporary solution is to go back to Word and save all the files in .doc rather than .docx format. You find the option under the Office cloverleaf marked "save as 97-2003".

Hope this helps,
Marjorie