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User defined variables show up as undefined in webhelp and CHM

Explorer ,
Nov 30, 2015 Nov 30, 2015

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I have my RoboHelp files in source control. Our admin recently made a copy of my help topics and placed them in a different folder in TFS. Now when I create webhelp or compiled MS HTML help, the user defined variables show up as being undefined in the help. When I view them in RoboHelp they look fine, as they do in the viewer. It's just when the help is built that those variables are somehow lost. Is there some required file that perhaps did not make the move in the source control? I backed up my earlier files and those work fine.

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Explorer , Nov 30, 2015 Nov 30, 2015
I somehow fixed this myself but I'm posting the solution in case anyone else runs into this error. I added a new variable that I named "Test". I added some new text and inserted each of my user defined variables in that text, including the new one. I saved the topic and recompiled. Now the variables display correctly. Go figure.

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Explorer ,
Nov 30, 2015 Nov 30, 2015

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I somehow fixed this myself but I'm posting the solution in case anyone else runs into this error.

I added a new variable that I named "Test". I added some new text and inserted each of my user defined variables in that text, including the new one. I saved the topic and recompiled. Now the variables display correctly. Go figure.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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