Very small 20T before and after each contents entry

[dmaxx]

We are testing version 9 (we use version 7) and when we build our PDF documentation, there are very small 20T (yes, the string 20T in what seems to be 1 point font, see attached screen shot) before and after the table of contents entries.  These do not exist in the version 7 output.  Also, many other bolded headers have 25T before and after them through out the document.

Any ideas what these are and how to get rid of them?

Dana

[Peter Grainge]

Not something that has been reported before.

Do the unwanted characters appear anywhere in the OLH TOC or is it only the PDF TOC?

If you generate just to Word, do you see these characters there?

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See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

[dmaxx]

Thanks for the quick reply.

• Appears thoughout PDF document.
• Does not appear in Word.
• Does not appear in RH 7
• Seems to be related to font formatting Small Caps Bold

Dana

[Peter Grainge]

Are you letting RoboHelp generate the PDF or do you do that from the Word document when that has been created?

If you are generating from Word, what are you using for the PDF and have you tried another tool.

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See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

[dmaxx]

RoboHelp is doing the generation.

[Peter Grainge]

Try just outputting to Word and then creating the PDF using the same tool and another PDF tool.

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See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

[dmaxx]

That works, or course.

That does not really solve the problem since we have many documents that we build in batch and this issue occurs with all of them.

[Peter Grainge]

What works? Using the same PDF tool as RoboHelp or another PDF tool?

If it is the RoboHelp PDF tool, which one? Are you using the Techical Communication Suite with the full version of Acrobat?

---

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

[dmaxx]

Word's save as pdf.

[Peter Grainge]

So if you use Word's PDF it is OK. What if you use the Acrobat PDF that appears in Word's list of printers? That is what RoboHelp will use and if the problem comes back that way, then it pins Acrobat as he problem. Then maybe some poking around that will identify the specific.

---

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

[dmaxx]

Printing to the Adobe PDF printer works fine as well.

It only happens when RH targets PDF directly.

[Peter Grainge]

That is odd and, as I said earlier, is not a problem I have seen anyone else encounter.

Even though you are on the trial version, you can apply the service releases so I think that is the first thing I would try.

Would you be willing to send me a topic that gives this problem, along with the CSS? If you are, see the Contact page on my site.

---

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge