Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

WebHelp Navigation TOC acting goofy in Firefox 3

New Here ,
Jul 31, 2008 Jul 31, 2008
I'm using RH7. In IE, everything works fine. In FF3, the following happens: I open a help topic, which happens to be one of the topics inside a book. The topic opens very briefly and then the help page for its parent (at the book level) opens. Any ideas?
498
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 31, 2008 Jul 31, 2008
This was a problem with earlier versions of FF and that was fixed in patch 7.02.

Have you applied the patches?

See Item 8 at http://www.grainge.org/pages/authoring/browsers/browsers.htm
Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 31, 2008 Jul 31, 2008
Yes. I applied both 7.01 and 7.02.
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 31, 2008 Jul 31, 2008
Then I guess the earlier solution will have to apply!

You should post this as a bug at

http://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

but you might want to first try disabling some addins.

In another thread the TOC was not displaying in FF3 but it did when the Firebug addin was removed.

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 12, 2008 Oct 12, 2008
We removed addins and it still happens. I opened a bug in the wishlist. Is there any way I can track it?
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 12, 2008 Oct 12, 2008
LATEST
Unfortunately there is not.
Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
RoboHelp Documentation
Download Adobe RoboHelp