WebHelp Pro vs New WebHelp Pro. What's the difference?

[helenslater]

What's the difference between WebHelp Pro vs New WebHelp Pro? What are the pros and cons for using each type of output?

Helen

[Amebr]

Can you post a screenshot of where you're seeing this? I suspect it's in the Single Source Layout pod (possibly called Output pod in RH2015 and RH2017 - you didn't say which version you're using) and if it is, it's just the name of the output configuration file, not the actual output itself. But please post a screenshot to confirm.

[helenslater]

I'm using RoboHelp 2017. Here is the screen image.

If it is the same output but different config file, then what is the difference between WebHelp and WebHep Pro, plus pros and cons of each?

[Peter Grainge · Accepted solution]

WebHelp Pro requires RoboHelp Server to be installed on the server. It is an additional cost module.

See this page on Adobe's site. Adobe RoboHelp Server 10 - Features

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See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

[helenslater]

So if you use WebHelp can you just generate to any server or file folder on network?

[Peter Grainge]

You can view WebHelp locally or on any server that has been configured as a webserver, so not quite any server.

Your IT people can tell you which server(s) to use.

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See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

[johndaigle]

Quite so, Peter. And, good catch by Amber for the quick diagnosis on the "New" Output configuration

John

[Peter Grainge]

Just to add to my previous answer, the output might work on a network server. It depends on how it has been configured and this would be the same for webhelp from any authoring tool. Network admins can allow or block certain file types and it depends on what they have done.

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See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

[Peter Grainge]

When you right click in the output pod, you can create further outputs and more than one of any type. What has happened here is someone has created a second WebHelp Pro output and left it with the default name of New WebHelp Pro.

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See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge