What's the silent install command to install Adobe RoboHelp 2020?
Or are we still using Creative Cloud Packager to create the MSI to do a silent install?
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Think you're going to have to hit up the RH folks on that one - see https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp for your Adobe Support options. I'd recommend using the firstname.lastname@example.org e-mail address as it reaches a team dedicated to Technical Communication Suite products including RoboHelp.