When the webhelp folder is hosted, an error message is displayed, "whproxy.js file is missing", though the file exists in the folder.

[Guest]

I have recently updated my project file with DUCC concept using the trial version of Robohelp 10. After generating the project, I have submitted the webhelp for hosting. When the concerned person tried to host the webhelp folder to the server, it is indicating that the whproxy.js file is missing, though it exists in the hosted webhelp folder.

Please help me out with this.

[Willam van Weelden · Accepted solution]

Does the help work when you open it locally? If it does, something is wrong with the upload progress or the server configuration. If it doesn't, try generating your output again.

Kind regards,

Willam

[Guest]

Hi William. Yes, the help is working properly in local system. Ok, I will try with your given suggestions.

Thanks

[Guest]

Hi Williams... The proxy was blocked in the server system. When I unblocked it, the help is working fine. Thank you.