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Where to find RoboHelp Consultants

New Here ,
Apr 22, 2023 Apr 22, 2023

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We are looking for an experienced RoboHelp Consultant to help with the following items:

Conversion of Help Projects from RH V11 to RH 2019 Classic
Experience with using SP as the Version Control for RH projects
Experience with setting up RH for new users
Experience with having multiple users in RH at the same time
Providing guidance to new RH users

We have a new Technical Writer on our staff and need to get him up to speed with using RH for 2019 Classic.  

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Community Expert ,
Apr 23, 2023 Apr 23, 2023

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The first thing you need to tell us is which country and region you are in along with whether you want someone on site or working remotely. Then some observations.

 

Conversion of Help Projects from RH V11 to RH 2019 Classic

That shouldn't involve anything more than opening the project in 2019 Classic. How many projects are you talking about? There could be people who can assist with that but not some of the other requirements.

 

Experience with using SP as the Version Control for RH projects

That might limit the number of consultants. Maybe you will have to settle for someone who knows using source control generally. Then your developers can help with the specifics of what you are using. SP = Stored Procedures or is that a source control system I haven't heard of?


Experience with setting up RH for new users

That's essentially installing it and linking to the source control plus training in your internal setup.

 

Experience with having multiple users in RH at the same time

I would have thought that will be down to your author when they are up to speed or re-engaging the consultant.


Providing guidance to new RH users

See previous answer.

 

We have a new Technical Writer on our staff and need to get him up to speed with using RH for 2019 Classic.  

Are they just new to RoboHelp or new to authoring? Putting a new author into the above situation seems to be expecting a lot.

More important than that though is if you are training someone with RoboHelp knowledge or a rookie, why do that in Classic? There will never be another version of Classic and it will probably making finding a trainer more difficult. Most training organisations will be teaching the new UI versions. They have more functionality and are where Adobe will be focussing future development, particularly the frameless outputs such as the one I use for part of my site, the RoboHelp Tour Introduction (grainge.org)

 

Let me know your country and region and respond to the points raised. I will then ask my Adobe contacts if they can advise or any freelancer who follows the forums and can assist can respond if they fulfill your needs.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

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New Here ,
Apr 23, 2023 Apr 23, 2023

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Updated based on feedback

 

We are looking for an experienced RoboHelp Consultant to help with the following items:

Note- we are located in the US, DC area- Consultant could be remote does not need to be onsite.

Conversion of Help Projects from RH V11 to RH 2019 Classic

We have Converted several projects already, we have the largest one left to convert


Experience with using SP as the Version Control for RH projects

We are using SharePoint for Version Control and need someone with expeirence using both RH and SharePoint

 

Experience with setting up RH for new users

 

Experience with having multiple users in RH at the same time

 

Providing guidance to new RH users

We have a new Technical Writer on our staff and need to get him up to speed with using RH for 2019 Classic.  

This new team member is a Sr Technical Writer but has not used RH in the past.  He has done the online trianing for RH.

We have a current Technical Writer that has been on staff for years using RH, but she is not being helpful is working with the new team member, so that is why we are looking for a consultant.

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Community Expert ,
Apr 23, 2023 Apr 23, 2023

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You want to stick with Classic? Asking as that may affect who can help. To me now seems to be the right time as otherwise you are just storing that for the future. Your call though. 

________________________________________________________
My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

 

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New Here ,
Apr 23, 2023 Apr 23, 2023

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Yes, for now we are staying with RH Classic 2019.

 

 

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Community Expert ,
Apr 23, 2023 Apr 23, 2023

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There's one point best discussed offline. Please email me using the link on my Contact page so that I can explain. 

________________________________________________________
My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

 

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