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Why am I not getting search results?

New Here ,
Feb 14, 2023 Feb 14, 2023

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I am a newbie and while I have successfully create a Help file (.chm), the search feature isn't working. I don't know if I have to manually set this up, and if so, how do I do it? If not, what might the problem be?

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Community Expert ,
Feb 14, 2023 Feb 14, 2023

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What version of RH are you using to create this? CHM's are pretty ancient technology these days, so it could be any number of things that are messing it up.

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New Here ,
Feb 14, 2023 Feb 14, 2023

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RH 2022. As far as it being ancient technology, I didn't choose the output. Heck, the company I work for is still working with Fortran, Government work, what are you gonna do?

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Community Expert ,
Feb 14, 2023 Feb 14, 2023

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Ok - and where are you trying to launch the CHM and do the search? Local machine or on a server? 

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New Here ,
Feb 14, 2023 Feb 14, 2023

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Currenly on local machine but will be integrated with app running on server.

 

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Community Expert ,
Feb 14, 2023 Feb 14, 2023

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You might also check to see that you've got the old HTML Help Workshop software installed on the machine you're generating from.

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New Here ,
Feb 14, 2023 Feb 14, 2023

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Not familiar with that software.

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Community Expert ,
Feb 14, 2023 Feb 14, 2023

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That's the software that actually creates the CHMs - it was created by Microsoft years ago & has now been deprecated by them.

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Community Expert ,
Feb 14, 2023 Feb 14, 2023

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Try running MJ's Diagnostics to check that all the dlls are correctly registered. If they aren't, register them and try compiling the chm again.

http://kb.helpwaregroup.com/ms-html-help/mj-s-diagnostics

 

The next thing is installing HTML Help Workshop, which Microsoft no longer offers for download, but the link should be available in the Wayback Machine (http://web.archive.org )

 

https://download.microsoft.com/download/0/A/9/0A939EF6-E31C-430F-A3DF-DFAE7960D564/htmlhelp.exe

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Resources
RoboHelp Documentation
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