why are numbered steps displaying as bullets in FlashHelp?

[cvgs]

I'm using TCS3 and have imported my Help contect from FrameMaker.

Some of my topics that have numbered steps are displaying as bullets in the generated FlashHelp. This is not consistently happening to all of my topics.

Any ideas why this would be happening?

[cvgs]

Jeff,

It seems we have similar styles:

In FM I'm using a Stepsn1 paragraph style to start the numbered list, then a Stepsbullet for the indented bullets, then Substep_alpha_a for an ordered list after the Stepsbullet, and finally Steps for all other steps to continue the numbering. Except that the numbered procedure is not continuing the numbering after the substeps.

Here's the HTML:

<ol start="1">
<li type="1"><p class="Stepsn1">In the Administrator Toolkit menu,
  click <span style="font-weight: bold;">Directory Service</span>.</p></li>
<p class="StepsIndent">The <span style="font-weight: bold; color: #666666;">Directory
  Service</span> page opens.</p>
<li type="1"><p class="Steps">Select a <span style="font-weight: bold;">Logical
  Server Name</span>.</p></li>
<p class="StepsIndent">The <span style="font-weight: bold;">Directory
  Services</span>&#160;panel is populated with all the Directory Services
  running on the logical server that you selected.</p>
<li type="1"><p class="Steps">Do one of the following: </p></li>
</ol>
<ul type="disc">
<li><p class="StepsBullet">If you want to execute the command across
  all running instances of a Directory Service role on all logical servers
  in the environment, then select <span style="font-weight: bold;">Broadcast
  Command</span><span style="font-weight: bold;">&#160;&gt; </span><span
  style="font-weight: bold;">Retrieve GuideMap RecordCount</span>.</p></li>
<li><p class="StepsBullet">If you want to execute the command on specific
  instances of a role on a logical server, do the following in the <span
  style="font-weight: bold;">Directory Services</span> panel:</p></li>
</ul>
<ol start="1">
<li type="a"><p class="substep">Select the check box next to the Directory
  Service(s) on which you want to execute the command.</p></li>
<li type="a"><p class="substep" style="margin-bottom: 17.000pt;">Select
  <span style="font-weight: bold;">Retrieve GuideMap RecordCount</span>
  from the drop-down list.</p></li>
<li type="1"><p class="Steps">Click <span style="font-weight: bold;">GO</span>.</p></li>
</ol>
<p class="StepsIndent">The system displays the success of the action in
the <span style="font-weight: bold;">Console</span> panel.</p>

Thanks for any help.

[Jeff_Coatsworth]

Mine looks completely different (probably because of the conversion settings - I leave them to come in as straight text)

Here's the same section I showed before:

¨Design Reports

To design a report:

1.

Either select an existing "factory" report design or choose

** Another Report Design ** from the

Report Code field.

.

For new reports, enter a code (max. 10 characters) for the design you are creating.

We Recommend: if you are creating a number of designs or have multiple people creating designs, use a coding scheme like starting the report code with your initials to make finding your reports faster when modifying them in the future or printing them.

.

For existing reports, select them from the list and either modify them directly or use the

Save As button to make a copy of them for further cus­tomization. In this case, you will be asked for a new

Report Code for the copied design.

2.

For new reports, enter a

Title for the report design.

I don't mess around with any of the content in RH, so it's not that important to me to have RH realize that it's got a numbered list, etc. when displaying the content in my WebHelp output.

[Willam_van_Weelden · Accepted solution]

I created a small script to add the mentioned IE rendering tags to output. See http://www.wvanweelden.eu/robohelp/scripts/ierendertags

Greet,

Willam

[cvgs]

This script works great and reassured me that I'm not losing my marbles.

Thank you so much, William.  You're the Adobe Forum Angel.

[Captiv8r]

Hi there

Lemme take a wild guess here. When you view your FlashHelp output, you aren't viewing it in Internet Explorer, right? Probably using Firefox or Chrome?

I believe the Preview may be using elements of IE to render the preview. Likewise, if you create Microsoft HTML Help you are viewing a CHM file. And a CHM file behaves identically. It uses elements of IE as its display mechanism.

Cheers... Rick

Helpful and Handy Links RoboHelp Wish Form/Bug Reporting Form Begin learning RoboHelp HTML 7, 8 or 9 within the day! Adobe Certified RoboHelp HTML Training SorcerStone Blog RoboHelp eBooks

[cvgs]

Actually, Rick, I'm viewing the FlashHelp output in IE.

[cvgs]

I'm responding to my own post to add that the numbered steps display just fine in the preview.  While I understand that there can be a difference in how the preview looks and what FlashHelp looks like, I wouldn't think it would be as drastic as changing numbered steps to bullets.

Here are the sections of the CSS that I think apply to the ordered lists:

}

OL UL LI {

                font-family: Tahoma;

                font-size: 11pt;

                font-style: normal;

                list-style-image: url(new_hollow_bullet.png);

                list-style-position: outside;

}

OL UL OL {

                margin-left: 5px;

}

P.Steps {

                margin-top: 5pt;

                margin-bottom: 0pt;

                font-family: Tahoma;

                font-size: 11pt;

                margin-left: 1pt;

}

LI.p-Steps {

                font-family: Tahoma;

                font-size: 11pt;

}

Really, they look great in RH and in the preview.

Thanks for your assistance.