Why can’t I view my published project? Part 2

[Guest]

I am back working on RH and want to thank everyone for previous suggestions. However,

I still can't view published help.

I work in RH8 and Windows 7

I have many child projects and 1 parent project. Everything works fine when I generate Air and Webhelp. But I can’t publish.

Here is the process I am using.

I access the Parent and publish to c\test

It looks like it published.

When I go into the test folder it contains these folders (created by the parent)

mergedProjects

Resource

Themes

Also other files

The mergedprojects folder contains subfolders for the child projects. These subfolders also have files in them, even though I haven’t yet  published any of the children.

I am guessing that the parent is picking up folders and files previously published, even though I deleted them. (is this a correct assumption?)

I then go to the child projects and publish them to c\test\mergedProjects\child1, child 2 etc.

It looks like it publishes.

To check and see how everything looks, I go into the

c\test folder and click on the parent htm. I actually have 2 htm files. Clicking on one gives me my opening page but no toc. Clicking on the other one gives me the gray screen. I have also tried accessing the web (IE) and opening the files from there and I still get a gray screen.

Any help is appreciated.

Thanks.

Pat

[Peter Grainge]

Are you using a redirect in the parent? If so, temporarily remove it and put some text in parent project topic. Then regenerate.

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See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

[Guest]

Thank you for the response. I'm finally back to the RH project.

My parent doesn't have a redirect. It does have a first page. All children are accessed through the toc.

How am I supposed to access the published files on my C drive? I've been clicking on the parent htm file. Is there another way to access the published files?

Pat

[Peter Grainge · Accepted solution]

You need to look in two places.

The first field of the first page of the wizard when you generate shows where you generated output is and the name of the start page. Go to that folder to view what you have generated.

The last page of the wizard shows the same information except in respect of the published output. Go to that folder to view what you have published.

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See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

[Guest]

Thanks for hanging in there with me. I got it to publish.

It seemed to be creating strange files before so I deleted everything and changed where the files went and that seemed to do it. We still have to test and see if it publishes to other pcs. But it looks ok now and even my external links work.

Thank you.

Pat