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Why does the Windows Installer request RoboHelp Office.msi

Guest
Nov 03, 2010 Nov 03, 2010

Why does the Windows Installer request RoboHelp Office.msi whenever I try to open a Windows program. The program will open eventually after I have cancelled it several times.

I got a new computer and my old hard drive was copied over to the new one. Robohelp would not work so I got a License Recovery app from Adobe. Now Robohelp runs fine but I have problems with running everything else.

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LEGEND ,
Nov 03, 2010 Nov 03, 2010
LATEST

Hi there

I haven't seen this reported in a long while. But if memory serves, this is an issue with another application that failed to properly install. The fact it's asking for RoboHelp MSI is a red herring.

See if the link below helps.

Click here to view

Cheers... Rick

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