Why Doesn't Robohelp 8 Allow Linking of FrameMaker 9 Docs?

[fradog-hZyyoZ]

Softwares:

RoboHelp 8

FrameMaker 9

Context Sensitive Help for HTML

My counterpart in Japan is making HTML Help. I have supplied him with our procedures for completing this task, which includes linking (not importing) FrameMaker docs. He tells me that this is not an option for him. The only files he's able to link are Word documents, and that the FrameMaker option is either greyed out or not there (not sure which one). Therefore, he has no choice but to import the FrameMaker files.

We're having these discussions because he can't get pagination to work. So is there any chance that not being able to link FrameMaker documents has anything to do with his pagination problems?

Thanks!

[Jeff_Coatsworth]

It sounds like your counterpart isn't using the TCS 2.0 - I think that's the only configuration where you get to link FM docs into RH.

Jeff

[fradog-hZyyoZ]

Actually, I'm using ATCS 2.0, and can link. He's most likely using FrameMaker 9 and RoboHelp 8 as individual licenses.

[Jeff_Coatsworth]

Yes, that's what I mean - you're ok; they're not, because they're missing the integration provided by the TCS.

I remember somebody asking RJ Jacques during his FM to RH webinar if you could do linking with the individual products - "no go," he replied.

Importing works fine (although some weird stuff can pop up if your FM docs consist of a book of books).

Jeff

[Guest]

So..how do you get the TCS 2.0?  I have purchased all the components separately, but cannot link to the FrameMaker book.  How do I get this to work?

-Susan

[Jeff_Coatsworth]

Contact Adobe - you'll need to upgrade from the individual parts to the integrated suite. They can give you a quote on the cost.