Wingdings in 2019

Report · May 28, 2019

Peter,

Does RoboHelp 2019 accept Wingdings 3 characters? We've noticed that our blue triangles aren't importing when I try to import our large file.

Also I've noticed that all our tables have borders when the large file is imported into RoboHelp 2019, even though the borders are not in the Word file. What do I need to do to fix this? I've played around with the import settings and haven't been able to get it import correctly.

Thanks,

Michelle

Report · May 28, 2019

I have branched this question into a new thread as I couldn't see a connection with the previous question.

It should but seemingly it doesn't. I will report it and post any information I get.

See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

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Report · May 29, 2019

The problem is with the way the Wingdings font is named that will be fixed, hopefully in the next update.

See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

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Report · May 29, 2019

Thanks Peter.

Report · Jul 28, 2019

With Update 8 applied are you still seeing this problem?

See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.