Word 'class' not found in search

[Guest]

I'm evaulating RoboServer 9 and have a help project that is a programming reference and includes a number of descriptions for classes.  When I search for 'class' using the RoboServer search I get no results, even though the word 'class' exists many times and is easily found using the standard RoboHelp search in WebHelp.  Is there an exclusion file in the Lucene search engine?  How do I locate the index (vocabulary) file that is built by RoboServer?  If I can't get this resolved the RoboServer environment is not of much use.

This should be easy to duplicate in any standard RoboHelp topic by simply adding the word 'class' to a topic...it is found with standard WebHelp search but not RoboServer. 

Is there an Adobe technical resource that I can talk to to explore this further...I'm tech saavy and would like to resolve this before giving RoboServer a negative recommendation.

[RoboColum_n_]

Hi. None of my projects have "class" in them so I can't test with any output we generate. If you can hold off making any decision until tomorrow I can run a test for you on my test bed. There is an exclusion file called the stop list. This is accessed from the File > Project Settings menu item and clicking on the Advanced button. However I doubt whether "class" is there unless someone has added it manually.

[Guest]

I did look at the Stop list, but it doesn't have the word 'class' in it.  Also, one important fact that I forgot to include is that the server configuration manager for the context being used is set to Reindex Documents at Server which, according to the reference manual, activates the Lucene Search engine.  With that unchecked, the search works pretty much as with the standard WebHelp...however, I was hoping to take advantage of the Lucene search engine if possible.   It would be nice to verify that the word class seems to be ignored by the Lucene engine search since that should be a fairly easy bug to track down and fix. 

On a related issue, it appears that the multiple word search with several merged projects does not give the expected results.  With standard Webhelp (not the Pro version) the search term 'color class' would find the highest rated topic across all merged projects (the main project and the MergedProjects) and return that topic as the top result.  With Webhelp Pro, the results are ranked separately for each project in the merged set, so if the first project doesn't have the 'color class' pair, it still ranks any topic in the first project with either 'color' or 'class' at the top if either word appears in any topic.  In my case, the topic containing the word pair 'color class' appears in the second project in the merged set and appears way down in the results list even though its title (heading1) is 'Color Class'...which does appear as the top topic in a standard WebHelp merged search.