Word Document Importing/Formatting Issue with 2022.04.179

[Kayla5FEF]

I have upgraded my Robohelp to the newest version 2022.04.179. I am using the merge project functionality., however I'm having difficulties getting my format (paragraph spacing, font sizing, etc.) to stick from the word document onto a topic page. I tried using the default CSS and created a new CSS, unfortunately none of the formatting stuck. I tried formatting the word document before importing into Robohelp, copy and paste from the word doument onto an existing topic page. I know that Adobe confirmed that it's a known issue. We were using word document importing for our whole project. What can we did or get to make this simpler and for the formatting not be an issue? Thank you.

[Jeff_Coatsworth]

I'm not sure what you mean when "none of the formatting stuck" - if you had set up the mapping between the Word styles and the RH styles, then it should have converted the content into the desired RH styles and that would be saved when the topic was saved in RH. Are you saying that this is not happening?

[Kayla5FEF]

I'm really new to this Softwear. What does or how do you set up mapping between the word styles and RH Styles? For example to the "none of the formatting stuck" If I used the default or new CSS to the word document that I imported in Robohelp for it to become a new topic page. If I did paragraph spacing it will show that I did that in the imported word document/topic page, but not in the website preview.

[Jeff_Coatsworth]

See Peter's site for the mapping process - https://www.grainge.org/RoboHelp_Tour/rh2022/authoring/importing_linking.htm 

Having the styling set in the topics is the first step - you then need to make sure that you use that same CSS in the creation of the output. That's all controlled by the Output Preset and Layout you use (see https://www.grainge.org/RoboHelp_Tour/rh2022/outputs/outputs_responsive.htm).

[Peter Grainge]

This explains how importing works. https://www.grainge.org/RoboHelp_Tour/rh2022/authoring/importing_linking.htm

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