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RH2019.
I have a project with one file.
When I generate a Word file, it timeout and tells me to look at the log files.
Abyone know how to get Word gen to work?
Error messag is:
Unhandled
CssParser error: line 342 col 3: invalid identity. CSS => /**/
line 342 is: border-width:1px;
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RH19 won't exist for a few years yet. 🙂
In 2019 this thread has information about log files. That's for 2019 new UI. Maybe you are using Classic?
Impossible to say what's wrong from the information given. Have you checked all the settings?
Try generating one of the sample projects.
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RH 2019.0.9 the new version.
If I create a new project with the default single help file, it generates a Word file.
But, if I add a new file, it crashes. The error suggests
Unhandled
CssParser error: line 342 col 3: invalid identity. CSS => /**/
However, if I remove the CSS, the error still occurs.
Not sure what settings you're referring to. Surerly generating a simple Word file shouldnt be so hard?
Update!
I added 5 pretty simply HTML files, eg minor formatting etc.
New error message.
Unhandled
System.InvalidCast
Unable to cast object of type 'System.Xml.Linq.XComment' to type 'System.Xml.Linq.XText'.
View log for details
Failed to generate Word Document.
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No it shouldn't be difficult but clearly it is for some reason that I was trying to identify. The error message seemed familiar so I searched for it and it seems you have already posted about this so is this thread different in some way I'm not identifying.
https://community.adobe.com/t5/robohelp/word-output-css-error/m-p/10630569#M126483
There is also another thread I found with the same issue and one that seems to have an answer.
https://community.adobe.com/t5/robohelp/unable-to-generate-word-output/m-p/10684136
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The issue here relates to InvalidCastException. RH is struggling to convert between different types. Not sure what the root cause of this is.
Reached out to Adobe a few weeks ago but they didn't get back.
Much as I like RH the brittleness of this release is a concern.
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Initially it was the same issue until you added some files when the issue changed. As the issue in the other thread was related to the CSS, maybe now it's the same cause but with a different outcome. Please try the following to help identify where things are going wrong.