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Hello,
Our technical communication team will soon be upgrading to RoboHelp 8. Most of the group is still on 5 and a few on 7. While on 5, and previous versions, we were able to create, work, and save our webhelp projects on one of our company's servers. We do not have Robohelp Server. While working on 7, I was unable to create, open, work, or save my R-file on our company's server/network (I expected this behavior), however one of the other folk's on the team using 7 successfully worked on multiple projects across the network on a company server. The person in our group who is now testing R8 says that he has been able to create new files, open previously created files, save, etc. on the comany's server without a problem. Does anyone have a good understanding of what the repercussions are of doing this and why it has been advised that you don't work R-projects across a company server? I've read through multiple discussions, checked Peter Grainge's site, and googled the question, but can't seem to find an answer. Perhaps I'm not searching for the right phrase or terms or not extensively enough?? Sorry if this topic has been covered and is being repeated. Any help in understanding would be appreciated.
Thank you,
Michele
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Hi Michele
And the answer to that would be that the other five players in your Russian Roulette game pulled the trigger without anything happening either. So you should be juuuuuust fine. Go on ahead now and pull that trigger. You'll be okay. I promise. Really! Trust me, I'm a Geek.
Projects should never Never NEVER NEVER be on a server unless they are placed there for the purposes of backup. You never want to open RoboHelp, then engage in editing a project as it sits in server land. That's just a bad move and will eventually make you cry either because the project crashes or because RoboHelp operates as if you are wading through caramel.
Cheers... Rick
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We accomplish this using SharePoint and a zipped file of the project. We store the latest version of the project. We designate "zones" per writer for updating and designate one person (currently me) as the "master" help author to collect/replace/import changed HTML files and update TOC.
And Rick - I LOVE your answer!
Paula