Wrong multilevel list type in printed documentation

[_IMS_]

I have prepared a Word template for my printed documentation. Everything works fine BUT - the various headings appear as Articles and Sections instead of the numerical multi-level list. Therefore, I am also getting the articles and sections in my TOC. How do I let Robohelp know to use the numerical list instead of the Articles & Sections. (The numerical list is the one defined in the template, but something is overrriding it).

Thanks in advance,

Iris

[thekofler]

Hi Iris.

I also have this issue with all the printed documentation that I generate from RoboHelp. This has occurred in Robohelp 10 and 11, and unfortunately I have never been able to determine the cause or find any tweaks in RoboHelp that offer a a permanent solution.

However, I fix the issue by simply reapplying the Heading 1 style (which has the correct numbering format I want defined in the Heading 1 style in the attached Word template) to the all Heading 1 in the document. I do this for all level of headings I want to fix. You can do this quickly using the Find and Replace box in Word to replace all occurrences of Heading 1 etc, or record or write a macro, since you will need to do this each time you generate a Word document.

For what is is worth you could try deleting the ListGal.dat file which stores your customized lists in the numbering and bullet galleries (on the Home tab) and see if that fixes the problem. It did not fix the problem for me, but still worth a try. You can find info on doing this here:

Removing user-defined Numbered and Multilevel lists in Word 2010 - Microsoft Community

Hope this helps you.

Mark

[_IMS_]

Thanks. I will give this a try.

[_IMS_]

I had a computer issue and when I attempt to use RH11 and the printed documentation function I am getting the attached message:

Has anyone encountered this and how to I reinstall Printed Documentation?

Thanks,

Iris