Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Wrong TOC page highlighted

New Here ,
Sep 17, 2007 Sep 17, 2007
Oddly, the Help button on a dialog box opens the right topic but in the TOC pane, the wrong page is highlighted. The page that is highlighted is actually a bookmarked item in the same topic. I notice the bookmark also has an automatically assigned Map ID - I didn't think bookmarks could have a Map ID, only topics? Could that be the issue?

Thanks for any help.
Ben
524
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 18, 2007 Sep 18, 2007
Are there any more details I could provide that could help someone point me in the right direction on this? If there is a similar post out there, I'm not able to find it.
There doesn't seem to be any logical reason for this TOC behavior; could it be a bug?
Any ideas at all on this problem, or any similar experiences would be fantabulous and greatly appreciated.
Thanks!
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Engaged ,
Sep 18, 2007 Sep 18, 2007
Ben,

Yes, bookmarks can have a mapID. It is the only way for an application to open to a bookmarked spot within a topic. But it sounds like your topic is not opening to the bookmark that is highlighted in the TOC. I don't know why that is happening.

John
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 19, 2007 Sep 19, 2007
Thanks for replying John. This also occurs for a topic in a different project. I also cannot figure out why. If there are no other ideas out there, I guess it's time to contact tech support.
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Engaged ,
Sep 19, 2007 Sep 19, 2007
Ben,

If you could use BugHunter to report the call to help when the application fires, and email me your .hh and .ali files, I'll have a look at them if you'd like.

John
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advisor ,
Sep 19, 2007 Sep 19, 2007
AFAIK, the TOC Synch feature finds the first instance of the topic in the TOC, from top to bottom (whether it's a bookmarked instance or not).

To get around this, you need to fake out the TOC by creating a blank topic, naming it such as TargetTopicName-redirect.htm, and dragging that topic to the TOC (Rename it in the TOC if you like). Inside that topic's HEAD section, add this line in any position with the other META tags:

<meta http-equiv=refresh content="0;URL=PathName/TargetTopicName.htm">

This way, the synch will focus on the target topic, wherever it happens to be in the TOC.

The content="0; indicates no delay for refreshing to the target topic. If you want to provide a delay, increase that number (in microseconds, I believe) and add some content to the blank topic, such as "Retrieving TargetTopicName; please wait."


Good luck,
Leon

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 21, 2007 Sep 21, 2007
LATEST
Wow, thanks! If Leon's suggestion doesn't work, I will take you up on your offer John.
Be back soon.
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
RoboHelp Documentation
Download Adobe RoboHelp