Following is the comprehensive list of all the significant changes done in the 2020 release. It includes new features, improvements and fixes for the user-reported bugs. I thought it would be useful to put it together for the benefit of all the users especially who are on 2019 version.
Publish to ServiceNow, Salesforce and Zendesk
Topic References and Broken Links
Glossary, Snippets & Variables Panels
Show / Hide Panels
Responsive Image Map
Authoring & Project
PDF & Word
Responsive HTML5 & Frameless
Accessibility - Frameless & Responsive HTML5
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