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Addressed to Robohelp team - Temporary Robohelp Licence

New Here ,
Aug 09, 2020

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By the grace of G-d

 

Hello!

 

On march, I have started a 7 day trial of Adobe Acrobat, planning to finish using the product after the trial period. Upon starting to download the product, I was requested to enter my credit card details, thinking I will be charged only if I continue using the product beyond the trial period. Eventually, I found out that Adobe  charged me for 4 months after I have uninstalled the product.

 

These days I am offering myself for a technical writing position and would like to publish an online help database as portfolio to be visible to potential employers. I am asking if you can provide me a temporary license to your latest version of Robohelp, in value of the sum charged. 

 

Thanks is advance,

Meir Kogan

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Addressed to Robohelp team - Temporary Robohelp Licence

New Here ,
Aug 09, 2020

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Copied

By the grace of G-d

 

Hello!

 

On march, I have started a 7 day trial of Adobe Acrobat, planning to finish using the product after the trial period. Upon starting to download the product, I was requested to enter my credit card details, thinking I will be charged only if I continue using the product beyond the trial period. Eventually, I found out that Adobe  charged me for 4 months after I have uninstalled the product.

 

These days I am offering myself for a technical writing position and would like to publish an online help database as portfolio to be visible to potential employers. I am asking if you can provide me a temporary license to your latest version of Robohelp, in value of the sum charged. 

 

Thanks is advance,

Meir Kogan

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36

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Aug 09, 2020

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This is a user to user forum and refunds can only be arranged by Adobe. I would try this link first to see if they will issue a refund and/or give you an extension. It is not something other users can do.

 

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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