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Adobe AIR

Explorer ,
Jan 11, 2016

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Is there any other way to collaborate with SMEs for RoboHelp besides Adobe AIR. It seems to keep getting confused with the Captivate Reviewer, and says it's already downloaded, but every time I check I only have Captivate Reviewer.

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Correct answer by Jeff_Coatsworth | Adobe Community Professional

Why are you not using Review PDFs?

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Adobe AIR

Explorer ,
Jan 11, 2016

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Is there any other way to collaborate with SMEs for RoboHelp besides Adobe AIR. It seems to keep getting confused with the Captivate Reviewer, and says it's already downloaded, but every time I check I only have Captivate Reviewer.

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Correct answer by Jeff_Coatsworth | Adobe Community Professional

Why are you not using Review PDFs?

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Jan 11, 2016 0
Adobe Community Professional ,
Jan 11, 2016

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Why are you not using Review PDFs?

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Jan 11, 2016 0
Explorer ,
Jan 12, 2016

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You’re right Jeff, looks like that’s what I’ll have to do. Adobe AIR simply refuses to play nice. Thanks!

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Jan 12, 2016 0
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LEGEND ,
Jan 12, 2016

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Personally, I'd want to know exactly how you were trying to "collaborate" and at what point you were seeing the issues with AIR.

Strange that you would keep seeing Captivate reviewer. AIR is a base runtime application that provides the foundation for other applications to use. Captivate Reviewer is one of them but there are likely many others. For example, I believe TweetDeck uses the AIR foundation.

Cheers... Rick

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Jan 12, 2016 0