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Adobe RoboHelp 2019

Community Beginner ,
Dec 13, 2018

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Hi, I wanted to know if the license of RH 2019 can be activated, as in previous versions, on 2 different PC (desktop and notebook) or if it is still a floating license...

another doubt...I already own an RH license 2015 can I request an upgrade for this? in which way?

thx

Thomas

Adobe Community Professional
Correct answer by Peter Grainge | Adobe Community Professional

To the best of my knowledge nothing has changed. You can install it on as many machines as you like but it can only be activated with one user ID and only on two machines at any one time. Attempt to activate it on a third and I believe it will force you to deactivate the others first.

Adobe's usual price is one discount level for the previous version and another lesser discount for the one before that. Any earlier and you pay full price. 2015 should qualify and be available on Adobe's site.


See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

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Adobe RoboHelp 2019

Community Beginner ,
Dec 13, 2018

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Hi, I wanted to know if the license of RH 2019 can be activated, as in previous versions, on 2 different PC (desktop and notebook) or if it is still a floating license...

another doubt...I already own an RH license 2015 can I request an upgrade for this? in which way?

thx

Thomas

Adobe Community Professional
Correct answer by Peter Grainge | Adobe Community Professional

To the best of my knowledge nothing has changed. You can install it on as many machines as you like but it can only be activated with one user ID and only on two machines at any one time. Attempt to activate it on a third and I believe it will force you to deactivate the others first.

Adobe's usual price is one discount level for the previous version and another lesser discount for the one before that. Any earlier and you pay full price. 2015 should qualify and be available on Adobe's site.


See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

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Adobe Community Professional ,
Dec 13, 2018

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To the best of my knowledge nothing has changed. You can install it on as many machines as you like but it can only be activated with one user ID and only on two machines at any one time. Attempt to activate it on a third and I believe it will force you to deactivate the others first.

Adobe's usual price is one discount level for the previous version and another lesser discount for the one before that. Any earlier and you pay full price. 2015 should qualify and be available on Adobe's site.


See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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Community Beginner ,
Dec 13, 2018

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Thanks for the reply...

the second question was made because I saw that on the page to purchase the software the only upgrade option is for RH 2017 ... I can' t find the option for RH 2015, even if it also seemed to me to remember that there was the possibility for upgrades RH2015...

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Adobe Community Professional ,
Dec 13, 2018

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If you look at the page on Adobe's site for upgrading, it will give you a subscription price and an upgrade price for 2017. There should also be a phone number for upgrading from 2015.

This is the US page. Adobe Robohelp (2019 Release)-Buying Guide


See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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