Adobe Tracker ticket updated needed

New Here ,
Mar 08, 2017 Mar 08, 2017

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I had entered a ticket in the Adobe Tracker and I need to remove some details from the ticket since the ticket can be viewed by the public.

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Adobe Community Professional ,
Mar 09, 2017 Mar 09, 2017

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There is no Edit option. The only thing I can suggest is contacting support to see if they can make the edits you want.


See www.grainge.org for RoboHelp and Authoring information

@petergrainge

Please use the Blue reply button at the top to help me help you. The black Reply link nests replies and they sort out of order.

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New Here ,
Mar 09, 2017 Mar 09, 2017

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How would I get a hold of support? There aren't any links or emails to contact support for Adobe Tracker.

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Adobe Community Professional ,
Mar 09, 2017 Mar 09, 2017

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The normal Customer Support for your country. That's the starting point. I think the link below is what you want.

Contact Customer Care


See www.grainge.org for RoboHelp and Authoring information

@petergrainge

Please use the Blue reply button at the top to help me help you. The black Reply link nests replies and they sort out of order.

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New Here ,
Mar 09, 2017 Mar 09, 2017

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I've contacted support and they will be working on removing the details from the ticket.

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Adobe Community Professional ,
Mar 09, 2017 Mar 09, 2017

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Glad to hear that worked.

Please use the Blue reply button at the top to help me help you. The black Reply link nests replies and they sort out of order.

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