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All Dropdown Content Lost After Upgrading to RH15

New Here ,
Nov 16, 2016

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All Dropdown Content Lost After Upgrading to RH15

I have upgraded from RoboHelp 9 to RoboHelp 15, and in the process, I have lost ALL content from ALL expandable dropdowns. Where once there used to be text and images in those dropdowns (expandable in the chm output), now after the upgrade there is nothing left. In my RoboHelp project, all dropdown text editor boxes are now empty. How do I restore the content in the dropdowns? Please help.

Thank you,

Gabriela

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All Dropdown Content Lost After Upgrading to RH15

New Here ,
Nov 16, 2016

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All Dropdown Content Lost After Upgrading to RH15

I have upgraded from RoboHelp 9 to RoboHelp 15, and in the process, I have lost ALL content from ALL expandable dropdowns. Where once there used to be text and images in those dropdowns (expandable in the chm output), now after the upgrade there is nothing left. In my RoboHelp project, all dropdown text editor boxes are now empty. How do I restore the content in the dropdowns? Please help.

Thank you,

Gabriela

Topics

HTML

Views

391

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Translate

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LEGEND ,
Nov 16, 2016

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Hi there

Perhaps try clicking the Tools tab followed by Update DHTML and see if things improve.

tmp2.png

Cheers... Rick

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New Here ,
Nov 17, 2016

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Rick, thanks for the suggestion. I have followed these steps, but my project's dropdown content has not been restored.

Gabriela

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LEGEND ,
Nov 17, 2016

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Sorry to hear that. Have you tried Peter's suggestion? If so, does that resolve things?

What about creating a new topic and adding a drop-down? Same issue or does a new topic work?

If you are still kind of stuck after trying Peter's suggestion, please consider sharing all the HTML code of one topic with the issue. Just go to HTML view and copy all the text you see (pressing Ctrl+A usually does this nicely) then paste it into the forum post here. That way we could copy it from here and paste into a topic to examine.

Cheers... Rick

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New Here ,
Nov 17, 2016

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Hi Rick,

The project does allow me to add new dropdowns (however, given that my project is comprised of a very high number of topics, rewriting the content for all the popups would be humanly impossible).

Here is an instance of lost dropdown content:

2016-11-17_10-38-03.jpg:

Below is a sample of the HTML code for a topic:

<?xml version="1.0" encoding="utf-8" ?>

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">

<html xmlns="http://www.w3.org/1999/xhtml">

<head>

<meta name="template" content="Help Master Page.htt" />

<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />

<meta name="topic-priority" content="0" />

<meta name="topic-time-estimate" content="0" />

<meta name="topic-comment" content="" />

<meta name="topic-id" content="dispatch\dcall\TM4WINDriver_Call_In_Overview.htm" />

<meta name="topic-status" content="Complete" />

<meta name="generator" content="Adobe RoboHelp 2015" />

<title>Driver Call In Overview</title>

<link rel="StyleSheet" href="../../TM4WIN_HTML_Help.css" type="text/css" />

</head>

<body>

<?rh-placeholder type="header" ?>

<a name="&lt;bc=36"></a> <a name="&lt;bc=18"></a>

<p style="color: #000000;"><img src="../../_ref/images/TMW_Trimble-01.gif"

                                                                                                                                 alt="" style="border: none;" width="112"

                                                                                                                                 height="56" border="0" /></p>

<p>&#160;</p>

<script src="../../ehlpdhtm.js" type="text/javascript" language="JavaScript1.2"></script>

<h1><b style="font-weight: bold;">Driver Call In</b></h1>

<h2><b style="font-weight: bold;">Program Overview</b></h2>

<p>The Driver Call In program offers dispatch information on a per Driver

basis. This allows your dispatchers to manage dispatch-related Driver

information such as Driver Hours, Driver Position, free-form Notes and

the remaining hours in a Driver's Cycle. You can also reposition Drivers

and change Trip status in the Driver Call-In program. The Trip Grid displayed

in the Driver Call-In program is shared with the <a href="../dispatch/index.htm">Dispatch

program</a>, so changes made in either program will affect the other.</p>

<p class="Notes" style="margin-left: 60px; text-indent: -24px;"><b><span

                 style="font-weight: normal;"><img src="../../images/notes.gif" alt=""

                                                                                                                                                                 style="border: none;" width="25"

                                                                                                                                                                 height="25" border="0" /></span></b>The

Driver Call-In program has added support for more than one Mobile device

per resource, so that DCALL.EXE mirrors the 'Load Offer' functionality

in the Dispatch and City Dispatch programs.</p>

<h4 style="font-style: normal;"><a href="tm_DCALL.htm"><img src="../../_ref/images/81CONTROLSntkh.gif"

                                                                                                                                                                                                                                                 alt="" style="border: none;"

                                                                                                                                                                                                                                                 width="24"

                                                                                                                                                                                                                                                 height="24"

                                                                                                                                                                                                                                                 border="0" />Need

to know how?</a></h4>

<p>&#160;</p>

<h4>Where Is It?</h4>

<p>To open the Driver Call-In program click:</p>

<p>Start <img src="../../images/TM4WIN00090000.gif" alt="images/TM4WIN00090000.gif"

                                                                 title="images/TM4WIN00090000.gif" width="10" height="10"

                                                                 border="0" /> Programs <img src="../../images/TM4WIN00090000.gif"

                                                                                                                                                                                 alt="images/TM4WIN00090000.gif"

                                                                                                                                                                                 title="images/TM4WIN00090000.gif"

                                                                                                                                                                                 width="10" height="10" border="0" />

TruckMate <img src="../../images/TM4WIN00090000.gif" alt="images/TM4WIN00090000.gif"

                                                                 title="images/TM4WIN00090000.gif" width="10" height="10"

                                                                 border="0" /> Dispatch <img src="../../images/TM4WIN00090000.gif"

                                                                                                                                                                                 alt="images/TM4WIN00090000.gif"

                                                                                                                                                                                 title="images/TM4WIN00090000.gif"

                                                                                                                                                                                 width="10" height="10" border="0" />

Intermodal <img src="../../images/TM4WIN00090000.gif" alt="images/TM4WIN00090000.gif"

                                                                 title="images/TM4WIN00090000.gif" width="10" height="10"

                                                                 border="0" /> Driver Call-In</p>

<p><a href="../../_ref/tm_basics/imaging_over.htm" title="Document Imaging"><img

                 src="../../_ref/images/81CONTROLSdocumentImagingHelp.gif" alt="" style="border: none;"

                 width="48" height="48" border="0" /></a> <a href="../../_ref/tm_basics/kybd.htm#07_DCall"

                                                                                                                                                                                                 title="Keyboard Short-Cuts"><img

                 src="../../_ref/images/81CONTROLSkeyboardShortsHelp.gif" alt="" style="border: none;"

                 width="48" height="48" border="0" /></a></p>

<h2>Program Details</h2>

<p><img src="../images/81DCALLmain1.gif" alt="" style="border: none;" width="806"

                                 height="598" border="0" /></p>

<p>The program screen offers controls and information in the following

areas: Driver and Power Unit selection, Dispatch information, Driver information,

and Messaging information.</p>

<h3>Menu Bar / Toolbar</h3>

<p><?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

                                                                                                 id="a20" ?><span class="glosstext">File Menu</span><?rh-dropspot_end ?></p>

<p><?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

                                                                                                 id="a1" ?><span class="glosstext">Multi-Company

Menu</span><?rh-dropspot_end ?></p>

<p><?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

                                                                                                 id="a25" ?><span class="glosstext">Navigate Menu</span><?rh-dropspot_end ?></p>

<p><?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

                                                                                                 id="a26" ?><span class="glosstext">Tools Menu</span><?rh-dropspot_end ?></p>

<p><?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

                                                                                                 id="a28" ?><span class="glosstext">Window Menu</span><?rh-dropspot_end ?></p>

<p><?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

                                                                                                 id="a27" ?><span class="glosstext">Help Menu</span><?rh-dropspot_end ?></p>

<h3><a name="00Header&lt;bc=5"></a><a name="00Header&lt;bc=23"></a><a name="00Header&lt;bc=41"></a><a

                 name="00Header"></a>Header Information</h3>

<p><b style="font-weight: bold;">Unit ID</b></p>

<p>You can display records in the Driver Call In program by selecting a

Power Unit ID in this field or a Driver ID in the Driver ID field below.

If you look up a Driver by entering a Power Unit ID, the Driver that is

currently assigned to any active legs as the Power Unit will be displayed.

If the Power Unit is not assigned to any active legs, the Driver that

is displayed in the 'Last Driver 1' field in the <a href="../dispatch/dispatch_resources.htm#02_03_PUnitTab">Dispatch

program &gt; Power Unit Tab</a> will be displayed. You must click the

<span><img src="../images/81DCALLpopulateInfoButton.gif" alt="" style="border: none;"

                                                 width="20" height="19" border="0" /></span> button to the

right of the Driver ID field to display the record. Click the search button

for a search form.</p>

<p class="Notes" style="margin-left: 71px;"><img src="../../images/notes.gif"

                                                                                                                                                                                                 alt="" style="border: none;"

                                                                                                                                                                                                 width="25" height="25"

                                                                                                                                                                                                 border="0" /> You can

navigate between Power Units using the <span style="font-weight: bold;">&lt;Alt&gt;&lt;Left

arrow&gt;</span> and <span style="font-weight: bold;">&lt;Alt&gt;&lt;Right

arrow&gt;</span> hot key combination.</p>

<p><b style="font-weight: bold;">Driver ID</b></p>

<p>Use this field to select a Driver. Click on the search button to the

right of the field to select a Driver code. After you have selected the

code, click the <span><img src="../images/81DCALLpopulateInfoButton.gif"

                                                                                                                 alt="" style="border: none;" width="20" height="19"

                                                                                                                 border="0" /></span> button to retrieve the

selected Driver's record, which will be displayed in the Grid to the right.

Driver codes are configured in the <a href="../../profile/driver/driver_over.htm">Driver

Profiles program</a>. Drivers will not be available for selection unless

the 'Show In Dispatch' box on the <a href="../../profile/driver/driver_over.htm#02detl">Detail

Tab</a> of the Driver Profile program is checked.</p>

<p class="Notes" style="margin-left: 71px;"><img src="../../images/notes.gif"

                                                                                                                                                                                                 alt="" style="border: none;"

                                                                                                                                                                                                 width="25" height="25"

                                                                                                                                                                                                 border="0" /> You can

navigate between Drivers using the <span style="font-weight: bold;">&lt;Alt&gt;&lt;Left

arrow&gt;</span> and <span style="font-weight: bold;">&lt;Alt&gt;&lt;Right

arrow&gt;</span> hot key combination.</p>

<h4 class="HeadingCM" style="margin-left: 52px;">Context Menu</h4>

<p style="margin-left: 64px;">While in the Header section, you can right-click

either the '<span style="font-weight: bold;">Unit ID</span>' or '<span

                 style="font-weight: bold;">Driver ID</span>' field to access some

Resource Filters, which are pulled from the Dispatch program's Filter

Setup page (the 'Driver' and 'Power Unit' Tabs, specifically). For more

information on creating Dispatch Filters, see the <a href="../dispatch/tm_dispatchprogram_adv.htm#filtersetup">Dispatch

User Manual &gt; Filter Setup</a> section.</p>

<h4 style="margin-left: 52px;">Header Grid</h4>

<p style="margin-left: 64px;">The fields that appear in this Grid are dependant

on which Resource you populate information from the Header fields ('Unit

ID' or 'Driver ID'). There are specific fields that will appear in the

Grid depending on which Resource you are working with:</p>

<p style="margin-left: 64px;"><?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

                                                                                                                                                                                                                 id="a32" ?><span class="glosstext">Driver

Grid</span><?rh-dropspot_end ?></p>

<h3><b style="font-weight: bold;">Dispatch Information</b></h3>

<h4 style="margin-left: 52px;"><b style="font-weight: bold;">T</b>rip Summary</h4>

<p style="margin-left: 64px;"><b style="font-weight: bold;"><a name="02stat&lt;bc=16"></a><a

                 name="02stat&lt;bc=34"></a><a name="02stat&lt;bc=52"></a><a name="02stat"></a>Trip

Status</b></p>

<p style="margin-left: 64px;">If the selected Driver is currently assigned

to a Trip, the Trip will display in the <a href="#01trip">Trips Assigned

Grid</a>. You can change the Trip status by clicking on this button, or

by double clicking on the Trip Number in the Grid. The fields at the top

of the <?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

                                                                                                                 id="a3" ?><span class="glosstext" style="font-weight: bold;">Trip

Status Change window</span><?rh-dropspot_end ?> will pre-populate depending

on the equipment and details of the Trip. The fields on the bottom of

the form are where you will update the Trip Status.</p>

<p style="font-weight: bold; margin-left: 64px;"><a name="13repo&lt;bc=15"></a><a

                 name="13repo&lt;bc=33"></a><a name="13repo&lt;bc=51"></a><a name="13repo"></a>Reposition</p>

<p style="margin-left: 64px;">The Reposition function is used to move a

Driver or piece of equipment from their Current Location to a new location.

<p style="margin-left: 64px;">For example, …if you wish to reposition a Driver or equipment without assigning them

to a Trip with a freight bill, you can use the Reposition option, which

opens the <?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

                                                                                                                                 id="a4" ?>T<span class="glosstext" style="font-weight: bold;">rip

status change and equipment repositioning window</span><?rh-dropspot_end ?>.</p>

<h4 style="margin-left: 52px;"><b style="font-weight: bold;"><a name="01trip&lt;bc=17"></a><a

                 name="01trip&lt;bc=35"></a><a name="01trip&lt;bc=53"></a><a name="01trip"></a></b>Trips

Assigned</h4>

<p style="margin-left: 64px;">The <?rh-dropspot_start class="dropspot"

                                                                                                                                                                                                                                 href="javascript:TextPopup(this)"

                                                                                                                                                                                                                                 id="a2" ?><span

                 class="glosstext" style="font-weight: bold;">Trips Assigned Grid</span><?rh-dropspot_end ?>

will display all Trips assigned to the Driver who is currently selected.

Most of the details here will pre-populate based on the Freight Bill information

of the Trip, but some of the fields in the Trips Assigned Grid can be

used to enter leg and Trip information or invoke menu functions. Use your

Context Menu to view more options. <span><b style="font-weight: bold;">&#160;</b></span></p>

<h4 class="HeadingCM" style="margin-left: 116px;"><b style="font-weight: bold;">Context

Menu</b></h4>

<p class="ContextMenu" style="color: #000000; margin-left: 128px;"><b style="font-weight: bold;">Trip

View</b></p>

<p class="ContextMenu" style="color: #000000; margin-left: 128px;">The

<?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

                                                                                 id="a14" ?><span class="glosstext">Trip View window</span><?rh-dropspot_end ?>

displays a form that provides exhaustive information about a Trip. The

Trip View is organized in a hierarchy:</p>

<p class="ContextMenu" style="color: #000000; margin-left: 124px;"><b style="font-weight: bold;">Print

Load Card</b></p>

<p class="ContextMenu" style="color: #000000; margin-left: 124px;">Selecting

this option brings up the Report Selection dialog box where you can select

the recommended report of 'LOADCARD.RPT' or scroll to a report of your

choosing.</p>

<p style="margin-left: 124px; font-weight: bold;"><span style="font-weight: bold;">Expert

Fuel Optimization</span></p>

<p style="font-weight: bold; margin-left: 124px;"><span style="font-weight: normal;">Selecting

this option will display the <a href="../../xtra/idsc/IDSC_overv.htm#Expert_Fuel_Opt">Expert

Fuel Optimization window</a></span><span style="font-weight: normal;">,

which allows the Driver Call In program to connect to the IDSC Fuel Expert

Server and receive a list of fuel stops and route.</span></p>

<p style="font-weight: bold; margin-left: 124px;">Attach / Open Related

Files</p>

<p style="margin-left: 124px;">Selecting this option will open the <a href="../../_ref/tm_basics/program_control.htm#Attach_Open">Attach

/ Open Related Files window</a>.</p>

<h4 style="margin-left: 52px;"><a name="Freight_Bills_Assigned" id="Freight_Bills_Assigned"></a>Freight

Bills Assigned Grid</h4>

<p style="margin-left: 64px;">If the user has set the <a href="../../util/configexplorer/cfgexp_dispatch.htm#dcall">Application

Configurator program &gt; DCALL.EXE</a> <span style="font-weight: bold;">&gt;</span>

'<span style="font-weight: bold;">Show Freight Bills</span>' option to

'True', an additional section (pane) will appear at the bottom of the

Driver Call-In program window. This pane will show all Freight Bills that

are on Trips assigned to the selected Driver. It will show the top section

of CServ right here in Driver Call-in. This will, in effect, populate

much of the information from the Customer Service program &gt; Header

section directly within the Driver Call-In program, for ease of viewing.</p>

<h3>Driver Information</h3>

<h4 style="margin-left: 52px;"><a name="03posi&lt;bc=13"></a><a name="03posi&lt;bc=31"></a><a

                 name="03posi&lt;bc=49"></a><a name="03posi"></a>Position Tab</h4>

<p style="margin-left: 64px;">The <?rh-dropspot_start class="dropspot"

                                                                                                                                                                                                                                 href="javascript:TextPopup(this)"

                                                                                                                                                                                                                                 id="a5" ?><span

                 class="glosstext" style="font-weight: bold;">Position Tab</span><?rh-dropspot_end ?>

is used to display a history of the selected Driver's geographical position.

You may manually enter a position for a Driver. Position updates occur

when status changes are assigned to Trips in the <a href="../dispatch/index.htm">Dispatch

program</a>, in the Driver Call In program, and by messages sent through

the Mobile Dispatch module. Driver positions are also updated by incoming

mobile dispatch messages.</p>

<p class="Warning" style="margin-left: 100px;"><img src="../../images/warning_4.gif"

                                                                                                                                                                                                                 alt="" style="border: none;"

                                                                                                                                                                                                                 width="16" height="16"

                                                                                                                                                                                                                 border="0" />Warning:

if the entry made here is the most recent position entry, the Driver's

current zone will be updated, but no Trip will be created to account for

the movement</p>

<h4 style="margin-left: 52px;"><a name="04hist&lt;bc=14"></a><a name="04hist&lt;bc=32"></a><a

                 name="04hist&lt;bc=50"></a><a name="04hist"></a>Status Tab</h4>

<p style="margin-left: 64px;">The <?rh-dropspot_start class="dropspot"

                                                                                                                                                                                                                                 href="javascript:TextPopup(this)"

                                                                                                                                                                                                                                 id="a6" ?><span

                 class="glosstext" style="font-weight: bold;">Status Tab</span><?rh-dropspot_end ?>

gives a breakdown of the changes in the selected Driver's Status history.

You can use this Tab to quickly see the various Trips that brought a Driver

to his / her current Zone Code.</p>

<h4 style="margin-left: 52px;"><a name="05hour&lt;bc=7"></a><a name="05hour&lt;bc=25"></a><a

                 name="05hour&lt;bc=43"></a><a name="05hour"></a>Hours Tab</h4>

<p style="margin-left: 64px;">Driver on-duty hours can be recorded on the

<?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

                                                                                 id="a7" ?><span class="glosstext" style="font-weight: bold;">Hours

Tab</span><?rh-dropspot_end ?>. Information entered here will update the

summary on the <a href="#06cycl">Cycle Tab</a>, as well as update the

various Driver Cycle Duty Hour fields ('Can 7', 'Can 8', 'Can 14', 'US

7', etc.) on the <a href="../dispatch/dispatch_resources.htm#02_01_DriversTab">Dispatch

program &gt; Drivers Tab</a>. Entries will display based on the number

of days specified in the <a href="#03posi">Position Tab</a> <span style="font-weight: bold;">&gt;</span>

'<span style="font-weight: bold;">Previous Days</span>' field.</p>

<h4 style="margin-left: 52px;"><b style="font-weight: bold;"><a name="06cycl&lt;bc=4"></a><a

                 name="06cycl&lt;bc=22"></a><a name="06cycl&lt;bc=40"></a><a name="06cycl"></a>Cycle

Tab</b></h4>

<p style="margin-left: 64px;">On the <?rh-dropspot_start class="dropspot"

                                                                                                                                                                                                                                 href="javascript:TextPopup(this)"

                                                                                                                                                                                                                                 id="a8" ?><span

                 class="glosstext" style="font-weight: bold;">Cycle Tab</span><?rh-dropspot_end ?>

in the Driver Call In program you're able to view Driver Cycle Time Remaining.</p>

<h4 style="margin-left: 52px;"><b style="font-weight: bold;"><a name="07hist&lt;bc=6"></a><a

                 name="07hist&lt;bc=24"></a><a name="07hist&lt;bc=42"></a><a name="07hist"></a>History

Tab</b></h4>

<p style="margin-left: 64px;">The information entered on the Hours Tab

is summarized on the Cycle Tab. It shows how many hours are available

for each standard cycle, and the number of remaining hours for the selected

Driver. Remaining hours are based on 60 hours for a seven day cycle, 70

hours for an eight day cycle, or 120 hours for a fourteen day cycle. These

results are summarized on the <?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

                                                                                                                                                                                                                 id="a9" ?><span class="glosstext"

                 style="font-weight: bold;">History Tab</span><?rh-dropspot_end ?>.</p>

<h4 style="margin-left: 52px;"><a name="08note&lt;bc=12"></a><a name="08note&lt;bc=30"></a><a

                 name="08note&lt;bc=48"></a><a name="08note"></a>Notes Tab</h4>

<p style="margin-left: 64px;">You can enter free-form Driver notes on the

<?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

                                                                                 id="a10" ?><span class="glosstext" style="font-weight: bold;">Notes

Tab</span><?rh-dropspot_end ?>. These are only visible on this Tab and

are not used elsewhere in the system.</p>

<h4 style="margin-left: 52px;">Last Trip Tab</h4>

<p style="margin-left: 64px;">The <?rh-dropspot_start class="dropspot"

                                                                                                                                                                                                                                 href="javascript:TextPopup(this)"

                                                                                                                                                                                                                                 id="a11" ?><span

                 class="glosstext" style="font-weight: bold;">Last Trip Tab</span><?rh-dropspot_end ?>

allows you to view details regarding the selected Driver's last Trip.

This Tab is for informational purposes only, as you cannot modify the

details of a completed Trip or Freight Bill.</p>

<h4 style="margin-left: 52px;"><a name="09mile&lt;bc=11"></a><a name="09mile&lt;bc=29"></a><a

                 name="09mile&lt;bc=47"></a><a name="09mile"></a>Mileage Tab</h4>

<p style="margin-left: 64px;">The <?rh-dropspot_start class="dropspot"

                                                                                                                                                                                                                                 href="javascript:TextPopup(this)"

                                                                                                                                                                                                                                 id="a13" ?><span

                 class="glosstext" style="font-weight: bold;">Mileage Tab</span><?rh-dropspot_end ?>

displays a graphical breakdown of the mileage totals accrued by the selected

driver over a range of date periods, including the 'Last 7' days, 'Last

14' days, 'Last 30' days, 'Last 60' days, 'Last 90' days and a 'YTD' (Year

to Date) graph.</p>

<p class="Notes"><b><span style="font-weight: normal;"><img src="../../images/notes.gif"

                                                                                                                                                                                                                                                 alt="" style="border: none;"

                                                                                                                                                                                                                                                 width="25"

                                                                                                                                                                                                                                                 height="25"

                                                                                                                                                                                                                                                 border="0" /></span></b>

The mileage values are determined by a SUM of those available for the

driver in the LEGSUM table.</p>

<h4 style="margin-left: 52px;">Special Event Tab</h4>

<p style="margin-left: 64px;">The <?rh-dropspot_start class="dropspot"

                                                                                                                                                                                                                                 href="javascript:TextPopup(this)"

                                                                                                                                                                                                                                 id="a29" ?><span

                 class="glosstext">Special Event Tab</span><?rh-dropspot_end ?> displays

a grid containing Special Events information for the selected Driver.</p>

<p style="margin-left: 64px;">&#160;</p>

<h2><a name="Messaging&lt;bc=8"></a><a name="Messaging&lt;bc=26"></a><a

                 name="Messaging&lt;bc=44"></a> <a name="Messaging" id="Messaging"></a>Messaging

Functions</h2>

<h3>Overview</h3>

<p>Messages sent from the TruckMate system (using the <a href="../dispatch/index.htm">Dispatch

program</a> or Driver Call In program) to remote devices are called '<span

                 style="font-weight: bold;">Forward</span>' messages. Messages sent

from Drivers (via the Mobile Communications equipment in the Power Units)

are called '<span style="font-weight: bold;">Return Messages</span>'.</p>

<p style="font-weight: bold; margin-left: 64px;">F</p>

<p style="margin-left: 64px;">In the main Driver Call In screen, the '<span

                 style="font-weight: bold;">F</span>' button allows the User to access

the <a href="#10fwdm">Forward Messages</a> form. The <?rh-dropspot_start

                 class="dropspot" href="javascript:TextPopup(this)" id="a15" ?><span

                 class="glosstext" style="font-weight: bold;">Browse / Create Forward

Messages window</span><?rh-dropspot_end ?> will display, where you select

the Driver, Power Unit, or group to whom you want to send or view forward

messages. Remote devices are assigned to Power Units in the <a href="../../mc/cfgcomm/cfgcomm_over.htm">Mobile

Device Maintenance program</a>.</p>

<p style="font-weight: bold; margin-left: 64px;">R</p>

<p style="margin-left: 64px;">In the main Driver Call In screen, selecting

the '<span style="font-weight: bold;">R</span>' button in the 'Return

Messages (All Drivers)' section will allow the User access to the <a href="#11retm">Return

Messages</a> form. The Unread Return Message window will display any messages

that have recently been received by TruckMate from your Drivers/Power

Units.</p>

<p style="font-weight: bold; margin-left: 64px;">All Message View</p>

<p style="margin-left: 64px;">Selecting the '<span style="font-weight: bold;">All

Message View</span>' button will open the <a href="#12allm">All Message

View</a> window of the Driver Call In program.</p>

<p style="font-weight: bold; margin-left: 64px;">Driver &lt;Driver Name&gt;</p>

<p style="margin-left: 64px;">Selecting the '<span style="font-weight: bold;">Driver

&lt;Driver Name&gt;</span>' button will open the <a href="#12_2_Return">All

Message View &gt; Return Message Tab</a> with only the messages sent from

the selected Driver displayed.</p>

<h3><a name="10fwdm&lt;bc=9"></a><a name="10fwdm&lt;bc=27"></a><a name="10fwdm&lt;bc=45"></a><a

                 name="10fwdm"></a>Forward Messages</h3>

<p>The <?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

                                                                                                                 id="a16" ?><span class="glosstext" style="font-weight: bold;">Forward

Message Tab</span><?rh-dropspot_end ?> is used to create and view forward

messages for the selected Driver, Power Unit or group. To create a free

form message (rather than a macro), click the Add button on the navigator

bar under the macro / message display area, and enter the text of the

message in the macro / message display area above. When you click the

Post button on the navigator bar, the message will be released to the

<a href="../../mc/commgr/commgr_over.htm">Communication Manager program</a>

for transmission. To send a macro, see the Macro section below. The Summary

section at the top of the screen displays information about the Driver

or the Power Unit's current Trip and location, or the group (depending

on the recipient type selected above).</p>

<h4 class="HeadingCM" style="margin-left: 76px;">Context Menu</h4>

<p class="ContextMenu" style="color: #000000; margin-left: 88px;"><b style="font-weight: bold;">Print

Message</b></p>

<p class="ContextMenu" style="color: #000000; margin-left: 88px;">Will

send the message or macro that is currently displayed to the printer that

is configured as the default for the workstation.</p>

<p class="ContextMenu" style="color: #000000; margin-left: 88px;"><b style="font-weight: bold;">Print

Preview</b></p>

<p class="ContextMenu" style="color: #000000; margin-left: 88px;">Will

display print preview of the message or macro that is currently displayed.

Click the 'Printer' button to select a printer other than the workstation's

default. The 'OK' button will send message or macro to the selected printer.</p>

<p class="ContextMenu" style="color: #000000; margin-left: 88px;"><b style="font-weight: bold;">Show

Message History</b></p>

<p class="ContextMenu" style="color: #000000; margin-left: 88px;">Will

display a form that displays the date and time of the message's status

changes.</p>

<h3><a name="11retm&lt;bc=10"></a><a name="11retm&lt;bc=28"></a><a name="11retm&lt;bc=46"></a><a

                 name="11retm"></a>Return Messages</h3>

<p>Messages sent from remote devices to the TruckMate system are called

'Return' messages. The Return Messages button will display text in green

that says 'New Messages' if there are unread Return messages from any

Driver. To view unread Return messages, click the button labeled '<span

                 style="font-weight: bold;">R</span>' in the Return Messages section.

A list of Drivers for whom there are unread messages will be displayed.

Double click to select a Driver, and the <?rh-dropspot_start class="dropspot"

                 href="javascript:TextPopup(this)" id="a17" ?><span class="glosstext"

                                                                                                                                                                                                                                 style="font-weight: bold;">Return

Messages Tab</span><?rh-dropspot_end ?> will appear for that Driver.</p>

<p class="Notes" style="text-indent: -19px; margin-left: 60px;"><b><span

                 style="font-weight: normal;"><img src="../../images/notes.gif" alt=""

                                                                                                                                                                 style="border: none;" width="25"

                                                                                                                                                                 height="25" border="0" /></span></b>You

can view all messages, regardless of their direction or status, using

the 'All Message View' function.</p>

<h4 class="HeadingCM" style="margin-left: 76px;">Context Menu</h4>

<p class="ContextMenu" style="color: #000000; margin-left: 88px;"><b style="font-weight: bold;">Print

Message</b></p>

<p class="ContextMenu" style="color: #000000; margin-left: 88px;">Will

send the message or macro that is currently displayed to the printer that

is configured as the default for the workstation.</p>

<p class="ContextMenu" style="color: #000000; margin-left: 88px;"><b style="font-weight: bold;">Print

Preview</b></p>

<p class="ContextMenu" style="color: #000000; margin-left: 88px;">Will

display print preview of the message or macro that is currently displayed.

Click the 'Printer' button to select a printer other than the workstation's

default. The 'OK' button will send message or macro to the selected printer.</p>

<p class="ContextMenu" style="color: #000000; margin-left: 88px;"><b style="font-weight: bold;">Show

Message History</b></p>

<p class="ContextMenu" style="color: #000000; margin-left: 88px;">Will

display a form that displays the date and time of the message's status

changes.</p>

<h3><a name="12allm&lt;bc=1"></a><a name="12allm&lt;bc=19"></a><a name="12allm&lt;bc=37"></a><a

                 name="12allm"></a>All Message View</h3>

<p>The All Messages View window displays all 'Forward' (from the TruckMate

system to the remote device) and 'Return' (from the remote device to the

TruckMate system) messages based on the message status that you select.

Click on the <a href="#12_1_Forward">Forward</a> <a href="#12_1_Forward">Tab</a>

or <a href="#12_2_Return">Return Tab</a> to view messages of either type.

The contents of the message (Forward or Return) will display in the bottom

left portion of the form.</p>

<h4 style="margin-left: 52px;"><b style="font-weight: bold;">Common Functions</b></h4>

<p style="margin-left: 88px;"><b style="font-weight: bold;">Days to Show</b></p>

<p style="margin-left: 88px;">Enter the number of days for which you want

to view messages.</p>

<p style="font-weight: bold; margin-left: 88px;">Search History</p>

<p style="margin-left: 88px;">Clicking the 'Search History' button will

open a window where you may search for Forward / Return Messages (depending

on which Tab you are working with). The search window will allow you to

search by: 'Network', 'Device', and / or 'Macro', and will allow you to

specify the number of 'Days' back you would like to include in the search.

Click the 'Search' button &#160;to generate a list of Messages based on

your chosen criteria.</p>

<p style="font-weight: bold; margin-left: 88px;">Sensor Information</p>

<p style="margin-left: 88px;">This button will only display if you are

viewing a Driver with an installed Omnitracs Device. Shows a history of

SensorTracs readings. SensorTracs is an optional cable that Omnitracs

devices use to gather engine control data such as odometer, fuel and reefer

temperature.</p>

<p style="font-weight: bold; margin-left: 88px;">What Happened?</p>

<p style="margin-left: 88px;">This button will only display if you are

viewing a Driver with an installed Omnitracs Device. Shows the state of

various resources that are associated with the selected message. For instance,

it'll display a few pieces of information for the Driver, Power Unit and

Mobile Communications Device. It'll also show Dispatch information available

at the time the message was processed. The 'What Happened' feature is

basically for digging deeper into a message to see how a message was processed

and what environment it was being processed in.</p>

<p style="margin-left: 88px;"><b style="font-weight: bold;">Location</b></p>

<p style="margin-left: 88px;">Is only available for Return messages. This

button will display a form that shows the Power Unit's position at the

time that the message was sent, and the unit's current position.</p>

<h4 style="margin-left: 52px;"><a name="12_1_Forward&lt;bc=2"></a><a name="12_1_Forward&lt;bc=20"></a><a

                 name="12_1_Forward&lt;bc=38"></a><a name="12_1_Forward"></a>Forward

Messages Tab</h4>

<p style="margin-left: 64px;">The <?rh-dropspot_start class="dropspot"

                                                                                                                                                                                                                                 href="javascript:TextPopup(this)"

                                                                                                                                                                                                                                 id="a18" ?><span

                 class="glosstext" style="font-weight: bold;">Forward Messages Tab</span><?rh-dropspot_end ?>

displays messages that have been <span style="font-style: italic;">sent

from</span> the TruckMate system to the Power Unit's Mobile Device.</p>

<h4 class="HeadingCM" style="margin-left: 116px;"><b style="font-weight: bold;">Context

Menu</b></h4>

<p class="ContextMenu" style="color: #000000; margin-left: 128px;"><b style="font-weight: bold;">Cancel

All Late Sent Messages</b></p>

<p class="ContextMenu" style="color: #000000; margin-left: 128px;">If a

message has been sent to the communication network but not yet received

by the remote unit, you can use this option to cancel the message. This

option is only available with messages whose status is 'Sent'.</p>

<p class="ContextMenu" style="color: #000000; margin-left: 128px;"><b style="font-weight: bold;">Resend

All Late Sent Messages</b></p>

<p class="ContextMenu" style="color: #000000; margin-left: 128px;">If a

message has been sent to the communication network but not yet received

by the remote unit you can use this option to cancel the original message,

and re-generate and re-submit a duplicate to the communication network.</p>

<p class="ContextMenu" style="color: #000000; margin-left: 128px;"><b style="font-weight: bold;">Print

Message</b></p>

<p class="ContextMenu" style="color: #000000; margin-left: 128px;">Will

send the contents of the message to the printer that is identified as

the default for the workstation.</p>

<p class="ContextMenu" style="color: #000000; margin-left: 128px;"><b style="font-weight: bold;">Print

Preview</b></p>

<p class="ContextMenu" style="color: #000000; margin-left: 128px;">Is used

to preview the message before sending it to a printer. In the preview

form, you have the option to select a different printer than the default.

You can send the message to the selected printer by clicking the 'OK'

button.</p>

<p class="ContextMenu" style="color: #000000; margin-left: 128px;"><b style="font-weight: bold;">Show

Message History</b></p>

<p class="ContextMenu" style="color: #000000; margin-left: 128px;">Will

display a form that shows the date and time of the message's status changes.</p>

<p class="ContextMenu" style="color: #000000; margin-left: 128px;"><b style="font-weight: bold;">Send

Forward Message</b></p>

<p class="ContextMenu" style="color: #000000; margin-left: 128px;">Will

bring you to the dialog box where you can specify the 'Driver', 'Power

Unit', or 'Mobile Communications Group' that you wish to send the forward

message to. Use the Database Search buttons to pick an associated resource

from your system, then select the green check button to proceed to the

freeform Forward Message window.</p>

<h4 style="margin-left: 52px;"><a name="12_2_Return&lt;bc=3"></a><a name="12_2_Return&lt;bc=21"></a><a

                 name="12_2_Return&lt;bc=39"></a><a name="12_2_Return"></a>Return Messages

Tab</h4>

<p style="margin-left: 64px;">The <?rh-dropspot_start class="dropspot"

                                                                                                                                                                                                                                 href="javascript:TextPopup(this)"

                                                                                                                                                                                                                                 id="a19" ?><span

                 class="glosstext" style="font-weight: bold;">Return Messages Tab</span><?rh-dropspot_end ?>

displays messages that have been <span style="font-style: italic;">received

by</span> TruckMate from the Power Unit's Mobile Device.</p>

<h4 class="HeadingCM" style="margin-left: 116px;"><b style="font-weight: bold;"><span

                 style="font-weight: bold;">C</span>ontext Menu</b></h4>

<p style="margin-left: 128px;"><b style="font-weight: bold;">Select All

'NR'</b></p>

<p style="margin-left: 128px;">To select all messages of the status '<span

                 style="font-weight: bold;">NR</span>' (Not Read), use this menu function.

This can be used to change the status of a group of messages to 'Read'.</p>

<p style="margin-left: 128px;"><b style="font-weight: bold;">Select All

'Unowned'</b></p>

<p style="margin-left: 128px;">When a message comes in that may not be

addressed to the current user, but access is still desired, these messages

would be referred to as 'not owned'.</p>

<p style="margin-left: 128px;"><b style="font-weight: bold;">Clear Selection</b></p>

<p style="margin-left: 128px;">To de-select a group of selected messages,

use this menu function.</p>

<p style="margin-left: 128px;"><b style="font-weight: bold;">Print Message</b></p>

<p style="margin-left: 128px;">Will send the contents of the message to

the printer that is identified as the default for the workstation.</p>

<p style="margin-left: 128px;"><b style="font-weight: bold;">Print Preview</b></p>

<p style="margin-left: 128px;">Is used to preview the message before sending

it to a printer. In the preview form, you have the option to select a

different printer than the default. You can send the message to the selected

printer by clicking the OK button.</p>

<p style="margin-left: 128px;"><b style="font-weight: bold;">Show Message

History</b></p>

<p style="margin-left: 128px;">Will display a form that shows the date

and time of the message's status changes.</p>

<p style="margin-left: 128px;"><b style="font-weight: bold;">Send Forward

Message</b></p>

<p style="margin-left: 128px;">Will bring you to the dialog box where you

can specify 'Browse/Create Forward Messages For'.</p>

<h2>Other Functions</h2>

<h3><b><span style="font-weight: bold;">Keyboard Shortcuts</span></b></h3>

<p>The Driver Call In program has numerous functions that can be invoked

by combinations of keystrokes. These were designed to make data entry

faster by replacing mouse usage with keyboard usage. In most cases, as

with all TruckMate programs, the underscoring of a letter in a field label

indicates 'hot keys'. When you see an underlined letter, it means that

you can use the &lt;ALT&gt; key in combination with that letter to invoke

the function. Some 'hot keys', however, cannot be indicated by underscores.

These are listed below:</p>

<ul style="list-style: disc;">

                <li class="p"><p><b style="font-weight: bold;">'&lt;Ctrl&gt;&lt;left&gt;'</b>

                 and <span style="font-weight: bold;">'&lt;<b style="font-weight: bold;">Ctrl&gt;&lt;right&gt;</b></span><b><span

                 style="font-weight: bold;">'</span></b> are hotkeys for the main navigation

                 bar.</p></li>

                <li class="p"><p><b style="font-weight: bold;">'&lt;Ctrl&gt;&lt;insert&gt;'</b>

                 (or '<span style="font-weight: bold;">&lt;C<b style="font-weight: bold;">trl&gt;&lt;add&gt;'</b></span>)

                 and <span style="font-weight: bold;">'&lt;</span><b>Ctrl&gt;&lt;delete&gt;'</b>

                 (or <span style="font-weight: bold;">'&lt;</span><b>Ctrl&gt;&lt;subtract&gt;'</b>)

                 apply to the position or hours Grid navigation bar (if that Tab is

                 showing).</p></li>

                <li class="p"><p><b style="font-weight: bold;">'&lt;Ctrl&gt;&lt;Enter&gt;'</b>

                 and <span style="font-weight: bold;">'&lt;Ctrl&gt;&lt;</span><b>Esc&gt;'</b>

                 apply to the position, hours or notes Grid navigation bar (if that

                 Tab is showing).</p></li>

                <li class="p"><p>Use the Alt key to switch between Tabs (<span style="font-weight: bold;">'&lt;</span><b>Alt&gt;&lt;P&gt;'</b>

                 = Position, <span style="font-weight: bold;">'&lt;</span><b>Alt&gt;&lt;H&gt;'</b>

                 = Hours, <span style="font-weight: bold;">'&lt;</span><b>Alt&gt;&lt;Y&gt;'</b>

                 = Cycle, <span style="font-weight: bold;">'&lt;</span><b>Alt&gt;&lt;I&gt;'</b>

                 = History,<span style="font-weight: bold;"><br />

                '&lt;</span><b>Alt&gt;&lt;N&gt;'</b> = Notes).</p></li>

</ul>

<p>The previous day's spin edit control on the position Tab determines

which days to show on both the Position Tab and the Hours Tab. There is

now a duplicate control on the hours Tab so that you can see (without

flipping Tabs) the display setting. Changing one automatically changes

the other.</p>

<h3><b><span style="font-weight: bold;">Mileage Context Menu</span></b></h3>

<p>You can access a menu of mileage-related options by clicking the right

mouse button anywhere in the grey area that surrounds the Grids.</p>

<p class="Notes" style="margin-left: 60px; text-indent: -24px;"><b><span

                 style="font-weight: normal;"><img src="../../images/notes.gif" alt=""

                                                                                                                                                                 style="border: none;" width="25"

                                                                                                                                                                 height="25" border="0" /></span></b>The

Driver Call-in program, and <a href="../dispatch/index.htm">Dispatch program</a>

are now configured to use more than one <a href="../../util/mileserv/mileserv_over.htm">Mileage

Server program</a> per database.</p>

<p><b style="font-weight: bold;">Refresh Mileage Settings</b></p>

<p>If your Mileage Server setup changes, or if the Mileage Server has stopped

running and had to be re-started, right-click on the Mileage button and

select Refresh Mileage Settings to re-connect with the <a href="../../util/mileserv/mileserv_over.htm">Mileage

Server program</a>.</p>

<p><b style="font-weight: bold;">Interactive Mileage</b></p>

<p>Displays a form where you can manually enter points and perform mileage

lookups. See the <a href="../../util/mileserv/mileserv_over.htm">Mileage

Server program</a> for information about this function.</p>

<p><b style="font-weight: bold;">Maintain Flat Pay</b></p>

<p>This option is only functional in the Customer Service program.</p>

<h4 style="margin-left: 52px;"><b style="font-weight: bold;">Message Checking</b></h4>

<p style="margin-left: 64px;">The message checking setup, previously found

in Customer Service, Trip Traces, Dispatch, and Driver Call-in programs

has been moved to the Security Setup program. This gives you greater flexibility

over your message checking functions. Follow the steps found in the 'Security

Tab' of the Security Setup program to set up 'Users' and even, 'Groups'

of users with the same security settings.</p>

<h4 style="margin-left: 52px;">This Program Supports Document Imaging</h4>

<p style="margin-left: 64px;">To access Document Imaging within a TruckMate

program, place your cursor in the recommended screen area (refer to the

online help topic entitled <a href="../../_ref/tm_basics/imaging_over.htm">Document

Imaging Overview</a> for further information), and select 'View Images'.

Depending on your setup in the <a href="../../profile/code/codes_imaging.htm">Codes

Maintenance program &gt; Imaging Tab</a>, and the program you're currently

in, you'll see prompts that will take you through the rest of the process.</p>

<p style="margin-left: 64px;">&#160;</p>

<p style="margin-left: 64px;">&#160;</p>

<p style="margin-left: 64px;">&#160;</p>

<p style="margin-left: 64px;">&#160;</p>

<p style="margin-left: 64px;">&#160;</p>

<p style="margin-left: 64px;">&#160;</p>

<p style="margin-left: 64px;">&#160;</p>

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<p style="margin-left: 64px;">&#160;</p>

<p style="margin-left: 64px;">&#160;</p>

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<p style="margin-left: 64px;">&#160;</p>

<p style="margin-left: 64px;">&#160;</p>

<p style="margin-left: 64px;">&#160;</p>

<p>&#160;</p>

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LEGEND ,
Nov 17, 2016

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Hello again

Appreciate your inclusion of the text I requested.

One thing I know is that when you have a DHTML drop-down, all that content is actually stored inside the topic code. My hope was that it would still be present and there was some odd issue with maybe CSS or an errant character that was preventing it from showing. But in this case it would seem the actual content has indeed been deleted. Bummer

Hopefully you have a backup copy of your project. Assuming you do, I would suggest as a next step to see if you are able to simply import one of the topics and see if things survive the import process.

My gut says that if we experiment enough we may find something simple that is causing a failure. But we won't know for certain until we try.

As Peter suggested, it's best to ensure RoboHelp is fully updated before proceeding.

Cheers... Rick

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New Here ,
Nov 17, 2016

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Rick, I think we are on the right track. Here's the situation:

I have imported an old topic -- from the 2014 version of my project -- into my current project, and the dropdown content of that specific topic is visible.

The problem is that since 2014, there have been many content changes done to the project, so reverting to that version would mean losing a lot of content.  Also, there is no proper version control applied to this project.

What would be the best way for me to retain my current content but enable the dropdowns?

Regarding updating the project: I used Help > Updates, which seems to have applied the update to my project. Is there anything else that I need to do on that front?

Thanks,

Gabriela

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LEGEND ,
Nov 17, 2016

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So your only backup is from two years ago? Yikes

I was hoping you had made a backup copy from immediately before upgrading the project.

Note that clicking Help > Updates only updates the RoboHelp application. Once you have updated RoboHelp, you open older projects and the process of opening the older project using the updated RoboHelp causes the project to be updated.

Cheers... Rick

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New Here ,
Nov 17, 2016

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Thanks, Rick.

In my current project, there are a few topics which have retained dropdown content.  I am wondering if -- by comparing a topic that has lost dropdown content (the sample provided in the earlier posting) with one that has retained it (the sample below) -- we could identify what is causing the loss of dropdown content.  Any insights would be tremendously apreciated.

Here is a topic that has retained the content in the dropdowns:

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<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">

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<meta name="template" content="Help Master Page.htt" />

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<meta name="generator" content="Adobe RoboHelp 2015" />

<title>eManifest Overview</title>

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</head>

<body>

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  language="JavaScript1.2"></script><?rh-script_end ?>

<?rh-placeholder type="header" ?>

<a name="&lt;bc=88"></a> <a name="&lt;bc=66"></a> <a name="&lt;bc=44"></a>

<a name="&lt;bc=22"></a>

<h1>eManifest</h1>

<h2>Program Overview</h2>

<p>The eManifest program handles the generation and maintenance of electronic

manifests required for EDI and the Canadian Border Protection Agency's

'ACE' US border crossing requirements.</p>

<p class="Notes" style="margin-left: 71px;"><b><span style="font-weight: normal;"><img

  src="../../images/notes.gif" alt="" style="border: none;" width="25"

  height="25" border="0" /></span></b>For some general rules regarding

EDI Transactions and Transaction Sets, as well as some typical usage scenarios

for the eManifest program, see the 'Need to know how?' link below.</p>

<h4 style="font-style: normal;"><a href="tm_emanifest.htm"><img src="../../_ref/images/81CONTROLSntkh.gif"

  alt="" style="border: none;" width="24" height="24" border="0" />Need

to know how?</a></h4>

<p>&#160;</p>

<h4>Where Is It?</h4>

<p>To open the eManifest program click:</p>

<p>Start <img src="../../images/TM4WIN00090000.gif" alt="images/TM4WIN00090000.gif"

  title="images/TM4WIN00090000.gif" width="10" height="10"

  border="0" /> Programs <img src="../../images/TM4WIN00090000.gif"

  alt="images/TM4WIN00090000.gif"

  title="images/TM4WIN00090000.gif"

  width="10" height="10" border="0" />

TruckMate <img src="../../images/TM4WIN00090000.gif" alt="images/TM4WIN00090000.gif"

  title="images/TM4WIN00090000.gif" width="10" height="10"

  border="0" /> EDI <img src="../../images/TM4WIN00090000.gif"

  alt="images/TM4WIN00090000.gif"

  title="images/TM4WIN00090000.gif"

  width="10" height="10" border="0" />

eManifest</p>

<h2>Program Details</h2>

<h3><a name="Menu_Bar&lt;bc=17"></a><a name="Menu_Bar&lt;bc=39"></a><a

  name="Menu_Bar&lt;bc=61"></a><a name="Menu_Bar&lt;bc=83"></a><a name="Menu_Bar&lt;bc=105"></a>

<a name="Menu_Bar" id="Menu_Bar"></a>Menu Bar / Toolbar</h3>

<p style="font-weight: normal;"><?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

  id="a19" dataid="POPUP444741587" ?><span

  class="glosstext">File Menu</span><?rh-dropspot_end ?></p>

<?rh-droptext_start class="droptext" id="POPUP444741587" style="display: none;" ?>

  <p style="font-weight: bold; margin-left: 64px;"><span><span style="font-weight: bold;">Print

  Reports</span></span></p>

  <p style="margin-left: 64px;"><img src="../../fm/images/80CARDIMPORTprintButton.gif"

  alt="" style="border: none;" width="16"

  height="16" border="0" /> Selecting

  the Print Reports button will bring up the report selection window,

  common to many TruckMate applications. Here, you will select a report

  file from those available in your system and a Crystal Report will

  be generated.</p>

  <p style="margin-left: 64px;">For more information on Report functionality

  in TruckMate, see the <a href="../../_ref/tm_basics/_rwr_over.htm">Crystal

  Reports Reference</a>.</p>

  <p style="font-weight: bold; margin-left: 64px;">Exit</p>

  <p style="margin-left: 64px;"><img src="../../util/images/80SQLEXECexitButton.gif"

  alt="" style="border: none;" width="16"

  height="16" border="0" /> Selecting

  this option will close the eManifest program.</p><?rh-droptext_end ?>

<p style="font-weight: normal;"><?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

  id="a18" dataid="POPUP444744794" ?><span

  class="glosstext">Multi-Company</span><?rh-dropspot_end ?></p>

<?rh-droptext_start class="droptext" id="POPUP444744794" style="display: none;" ?>

  <p style="margin-left: 64px;">For more information on the Multi-Company

  options available from the Menu Bar, see the <a href="../../_ref/tm_basics/Multi-Company.htm#Prog_Integration">Multi-Company

  documentation</a>.</p><?rh-droptext_end ?>

<p style="font-weight: normal;"><?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

  id="a20" dataid="POPUP496340166" ?><span

  class="glosstext">Navigate Menu</span><?rh-dropspot_end ?></p>

<?rh-droptext_start class="droptext" id="POPUP496340166" style="display: none;" ?>

  <p style="margin-left: 64px;">The Navigate Menu contains the standard

  TruckMate Navigation Bar, used to browse your Database records, as

  well as the following options:</p>

  <p style="font-weight: bold; margin-left: 64px;"><span style="font-weight: bold;">Find</span></p>

  <p style="margin-left: 64px;"><img src="../../util/images/80CONFIGEXPLORERfindButton.gif"

  alt="" style="border: none;" width="17"

  height="15" border="0" /> Click

  this button to search for a specific manifest record using a variety

  of criteria.</p><?rh-droptext_end ?>

<p style="font-weight: normal;"><?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

  id="a21" dataid="POPUP496357075" ?><span

  class="glosstext">Tools Menu</span><?rh-dropspot_end ?></p>

<?rh-droptext_start class="droptext" id="POPUP496357075" style="display: none;" ?>

  <p style="font-weight: bold; margin-left: 64px;"><span><span style="font-weight: bold;">TruckMate

  Monitor</span></span></p>

  <p style="font-weight: bold; margin-left: 64px;"><img src="../../util/images/80MILESERVtmMonitorButton.gif"

  alt="" style="border: none;"

  width="16"

  height="16"

  border="0" />

  <span style="font-weight: normal;">Click the down arrow next to this

  button to access the various functions of the new</span> <a href="../../_ref/tm_basics/truckmate_monitor.htm">TruckMate

  Monitor</a>.</p>

  <p style="font-weight: bold; margin-left: 64px;"><span style="font-weight: bold;">Remember

  Position / Size</span></p>

  <p style="margin-left: 64px; font-weight: normal;">Selecting this option

  will maintain the program window position and size upon close. When

  the program is re-opened, it will appear the same.</p>

  <p style="font-weight: bold; margin-left: 64px;">Notes</p>

  <p style="margin-left: 64px; font-weight: normal;">The Notes option

  allows free-format capture of notes on each manifest. These Notes

  do not affect the validation status of a manifest.</p>

  <p style="font-weight: bold; margin-left: 64px;">Defaults</p>

  <p style="margin-left: 64px; font-weight: normal;">Selecting this option

  will open the <a href="#Defaults_Settings_Window">eManifest Defaults

  and Settings window</a>, which allows you to configure the program

  defaults for a number of eManifest functions.</p><?rh-droptext_end ?>

<p style="font-weight: normal;"><?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

  id="a22" dataid="POPUP496341493" ?><span

  class="glosstext">Help Menu</span><?rh-dropspot_end ?></p>

<?rh-droptext_start class="droptext" id="POPUP496341493" style="display: none;" ?>

  <p style="font-weight: bold; margin-left: 64px;"><span style="font-weight: bold;">TruckMate

  Help</span></p>

  <p style="margin-left: 64px;"><img src="../../util/images/80MILESERVhelpButton.gif"

  alt="" style="border: none;" width="16"

  height="16" border="0" /> Selecting

  this button will open the eManifest topic in the TruckMate Online

  Help file (the page you are currently viewing).</p>

  <p style="font-weight: bold; margin-left: 64px;"><span style="font-weight: bold;">Service

  Portal</span></p>

  <p style="font-weight: bold; margin-left: 64px;"><img src="../../util/images/80MILESERVservicePortalButton.gif"

  alt="" style="border: none;"

  width="16"

  height="16"

  border="0" />

  <span style="font-weight: normal;">Selecting this button will open

  an instance of your default Internet browsing software, with the</span>

  <a href="http://truckmate.tmwsystems.com" target="_blank">http://truckmate.tmwsystems.com</a>

  <span style="font-weight: normal;">login page displayed.</span></p>

  <p style="font-weight: bold; margin-left: 64px;">About</p>

  <p style="margin-left: 64px;"><img src="../../util/images/80MILESERVaboutButton.gif"

  alt="" style="border: none;" width="16"

  height="16" border="0" /> Selecting

  this button will open the standard TruckMate 'About' dialogue, which

  contains important information about the application you are currently

  using, including it's version number (important for support calls).</p><?rh-droptext_end ?>

<p style="font-weight: normal;"><?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

  id="a23" dataid="POPUP496348508" ?><span

  class="glosstext">Toolbar</span><?rh-dropspot_end ?></p>

<?rh-droptext_start class="droptext" id="POPUP496348508" style="display: none;" ?>

  <p style="font-weight: bold; margin-left: 64px;"><span style="font-weight: bold;">Status

  Filter</span></p>

  <p style="margin-left: 64px; font-weight: normal;">Use this drop-down

  menu to filter the manifest records by Status. The available options

  are 'Active' records or 'All' records.</p>

  <p style="font-weight: bold; margin-left: 64px;">User Filter</p>

  <p style="margin-left: 64px; font-weight: normal;">Use this drop-down

  menu to filter the manifest records by the User that entered them.

  You may select a specific 'User ID' or select 'All' to view all records.</p><?rh-droptext_end ?>

<h3><a name="Header&lt;bc=15"></a><a name="Header&lt;bc=37"></a><a name="Header&lt;bc=59"></a><a

  name="Header&lt;bc=81"></a><a name="Header&lt;bc=103"></a> <a name="Header"

  id="Header"></a>Header</h3>

<p>The <?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

  id="a7" dataid="POPUP496353807" ?><span class="glosstext">Header

Section</span><?rh-dropspot_end ?> allows you to create new Manifest records

while working in the eManifest program, and to view the status of the

Manifest record as it is processed, including a quick summary of any EDI

messages received during its generation / approval process.</p>

<?rh-droptext_start class="droptext" id="POPUP496353807" style="display: none;" ?>

  <p style="margin-left: 64px; font-weight: bold;"><img src="../images/80EMANheader.gif"

  alt="" style="border: none;"

  width="898"

  height="193"

  border="0" /></p>

  <p style="margin-left: 64px; font-weight: bold;">Manifest Number</p>

  <p style="margin-left: 64px;">This field will automatically populate

  when the User selects the '+' button on the TruckMate Navigation Bar

  to create a new Manifest record.</p>

  <p style="margin-left: 64px; font-weight: bold;">Trip Number</p>

  <p style="margin-left: 64px;">When creating a new Manifest record,

  the User will first be asked if they would like to create a new Manifest

  record from an existing Dispatch Trip.</p>

  <p style="margin-left: 64px;">If the User selects '<span style="font-weight: bold;">Yes</span>'

  to this question, this field will populate with the Trip number from

  the <a href="../../dispatch/dispatch/index.htm">Dispatch program</a>.

  Other fields throughout the eManifest program will automatically populate

  based on the Trip information from Dispatch.</p>

  <p style="margin-left: 64px;">If the User selects '<span style="font-weight: bold;">No</span>'

  in response to this question, another dialogue will appear prompting

  to generate a new Trip number for the Manifest. Selecting 'Yes' at

  this dialogue will create a new Trip number in this field and create

  a blank Manifest record. Selecting 'No' at this point will cancel

  the creation of the Manifest.</p>

  <p style="margin-left: 64px; font-weight: bold;">Trading Partner</p>

  <p style="margin-left: 64px;">Use the Database search button to choose

  a Trading Partner code from those available on your system. Trading

  Partner codes are created using the &#160;<a href="../edicommgr/edicommgr_over.htm">EDI

  Communication Manager program</a>. <a href="../edicommgr/tm_EDICOMMGR.htm#CreateProfile">Need

  to know how?</a></p>

  <p class="Notes" style="margin-left: 111px;"><b><span style="font-weight: normal;"><img

  src="../../notes.gif" alt="" style="border: none;" width="25" height="25"

  border="0" /></span></b> If you have entered eManifest program Defaults

  for the selected Trading Partner on the <a href="#Defaults_A_Tab">Defaults

  A Tab</a> or <a href="#Defaults_B_Tab">Defaults B Tab</a>, those defaults

  will apply when the User creates entries in the various eManifest

  program Tabs.</p>

  <p style="margin-left: 64px; font-weight: bold;">SCAC Filer</p>

  <p style="margin-left: 64px;">Enter the Standard Carrier Alpha Code

  (SCAC) of the Company generating the Manifest. This field has been

  added to support Third Party Manifest filing. Most typical Manifests

  will have the same value in both this field and the 'SCAC Carrier'

  field, but those companies who have their Manifests created by a Third

  Party can enter that Third Party's SCAC code here, as this field is

  mandatory for proper Manifest Validation.</p>

  <p style="margin-left: 64px; font-weight: bold;">SCAC Carrier</p>

  <p style="margin-left: 64px;">Enter the Standard Carrier Alpha Code

  (SCAC) of the Carrier who will be crossing the border with the shipment

  detailed in the Manifest.</p>

  <p style="margin-left: 64px; font-weight: bold;">Port of Entry</p>

  <p style="margin-left: 64px;">If the Manifest details an international

  shipment, use the Database search button to select the Port of Entry

  from the Port codes available in your system.</p>

  <p style="margin-left: 64px; font-weight: bold;">ETA</p>

  <p style="margin-left: 64px;">Double click this field to open the Calendar

  Menu. Select the expected time of arrival for the shipment at the

  selected Port.</p>

  <p style="margin-left: 64px; font-weight: bold;">Time Zone</p>

  <p style="margin-left: 64px;">Use the drop-down menu to select the

  Time Zone related to the Port that will be receiving the shipment.</p>

  <p style="margin-left: 64px; font-weight: bold;">Daylight</p>

  <p style="margin-left: 64px;">If Daylight Savings Time is applicable

  for the selected Port/ETA/Time Zone, select this flag.</p>

  <p style="margin-left: 64px; font-weight: bold;">Preferred Manifest</p>

  <p style="margin-left: 64px;">This flag will set the current Manifest

  record as a 'Customs Preferred' Manifest.</p>

  <h4 style="margin-left: 52px;">EDI Messages</h4>

  <p style="margin-left: 64px;">The EDI Messages section will populate

  with data when you begins sending EDI Messages to the Canadian Border

  Protection Agency via the <a href="../edicommgr/edicommgr_over.htm">EDI

  Communications Manager program</a>.</p>

  <p style="margin-left: 104px; font-weight: bold;">Last Process Status</p>

  <p style="margin-left: 104px; font-weight: normal;">This field displays

  the latest Status of the currently displayed Manifest record. This

  field will update automatically as the Manifest record is taken through

  the various steps toward completion. This field cannot be edited.</p>

  <p style="margin-left: 104px; font-weight: bold;">Inbound Messages</p>

  <p style="margin-left: 104px;">These messages are sent to the CBP by

  the <a href="../edicommgr/edicommgr_over.htm">EDI Communications Manager

  program</a>.</p>

  <ul style="list-style: disc;">

  <li class="p"><p style="margin-left: 104px;"><span style="font-weight: bold;">309

  - Customs Manifest</span>: used if sending information on Driver,

  PUnit, Trailer and Freight Bill (Shipment and Trip).</p></li>

  <li class="p"><p style="margin-left: 104px;"><span style="font-weight: bold;">353

  - Customs Events Advisory Details</span>: used if needing to complete

  the transaction to CBP.</p></li>

  <li class="p"><p style="margin-left: 104px;"><span style="font-weight: bold;">358

  - Customs Consist Information</span>: used if sending information

  just on Driver, PUnit or Trailer (Trip).</p></li>

  </ul>

  <p style="margin-left: 104px; font-weight: bold;">Return Messages</p>

  <p style="margin-left: 104px;">These messages are received by the Client

  from CBP.</p>

  <ul style="list-style: disc;">

  <li class="p"><p style="margin-left: 104px;"><span style="font-weight: bold;">350

  - Customs Status Information</span>: states a notification from

  CBP (can be many different types of notifications: maybe Driver

  detained, or your Customs Broker has not filed their paper-work

  yet, etc.).</p></li>

  <li class="p"><p style="margin-left: 104px;"><span style="font-weight: bold;">355

  - U.S. Customs Acceptance/Rejection</span>: states whether or

  not CBP accepted or rejected whatever transaction set was sent

  to them.</p></li>

  <li class="p"><p style="margin-left: 104px;"><span style="font-weight: bold;">997

  - Functional Acknowledgment</span>: states that CBP received whatever

  transaction set was sent to them.</p></li>

  </ul>

  <h4 style="margin-left: 52px;">EDI Transaction Set</h4>

  <p style="margin-left: 64px;">Select the radio option that corresponds

  to the selected Manifest's message type. The EDI Transaction Set choose

  will determine the available options in the 'Transaction Set Purpose'

  drop-down menu, as follows:</p>

  <ul style="list-style: disc;">

  <li class="p"><p style="margin-left: 64px; font-weight: bold;">309

  - Shipment & Trip</p></li>

  <li class="p"><p style="margin-left: 64px; font-weight: bold;">353

  - Manifest Status</p></li>

  <li class="p"><p style="margin-left: 64px; font-weight: bold;">358

  - Trip Information</p></li>

  </ul>

  <p style="margin-left: 104px; font-weight: bold;">Transaction Set Purpose</p>

  <p style="margin-left: 104px; font-weight: normal;">Select the Transaction

  Set Purpose code that you wish to use for the selected EDI Transaction

  Set. Only certain options will be available depending on the EDI Transaction

  Set radio option you have selected:</p>

  <ul style="list-style: disc;">

  <li class="p"><p style="margin-left: 104px; font-weight: normal;"><span

  style="font-weight: bold;">309 - Shipments & Trip</span>:</p></li>

  <li style="list-style: none; display: inline;"><ul style="list-style: circle;">

  <li class="p"><p style="margin-left: 104px; font-weight: normal;"><span

  style="font-weight: bold;">P - Prelim</span>: means you might

  be adding another Freight Bill to the Shipment.</p></li>

  <li class="p"><p style="margin-left: 104px; font-weight: normal;"><span

  style="font-weight: bold;">W - Origin</span>: means you are

  submitting everything (Trip and/or Shipment).</p></li>

  <li class="p"><p style="margin-left: 104px; font-weight: normal;"><span

  style="font-weight: bold;">Y - Amend</span>: means you might

  be amending a Freight Bill you already sent (perhaps because

  you sent the wrong quantity or something on the Freight Bill

  was incorrect and thus needs amendment).</p></li>

  <li class="p"><p style="margin-left: 104px; font-weight: normal;"><span

  style="font-weight: bold;">3 - Delete</span>: means you want

  to delete the Shipment and/or Trip.</p></li>

  </ul></li>

  <li class="p"><p style="margin-left: 104px; font-weight: normal;"><span

  style="font-weight: bold;">353 - Manifest Status</span>:</p></li>

  <li class="p" style="list-style: circle;"><p style="margin-left: 144px;"><span

  style="font-weight: bold;">Z - End</span>:</p></li>

  <li class="p" style="list-style: circle;"><p style="margin-left: 144px;"><span

  style="font-weight: bold;">H - Notify</span>:</p></li>

  <li class="p"><p style="margin-left: 104px; font-weight: normal;"><span

  style="font-weight: bold;">358 - Trip Information</span>:</p></li>

  <li style="list-style: none; display: inline;"><ul style="list-style: circle;">

  <li class="p"><p style="margin-left: 104px; font-weight: normal;">b:

  means you are just sending the Trip information for the first

  time.</p></li>

  <li class="p"><p style="margin-left: 104px; font-weight: normal;"><span

  style="font-weight: bold;">Y - Amend</span>: means you want

  to amend a Driver/Punit/Trailer information (perhaps because

  you sent the wrong Driver or wrong plate number and you need

  to amend the trip information).</p></li>

  <li class="p"><p style="margin-left: 104px; font-weight: normal;"><span

  style="font-weight: bold;">3 - Delete</span>: means you want

  to delete the Trip information.</p></li>

  </ul></li>

  </ul>

  <p style="margin-left: 104px; font-weight: bold;">Amendment Reason

  Code</p>

  <p style="margin-left: 104px; font-weight: normal;">This drop-down

  menu will allow you to select an Manifest Amendment Reason Code.</p>

  <p class="Notes" style="margin-left: 151px;"><b><span style="font-weight: normal;"><img

  src="../../notes.gif" alt="" style="border: none;" width="25" height="25"

  border="0" /></span></b> This field is only available if you have

  selected either '<span style="font-weight: bold;">309 - Shipments

  & Trip</span>' or '<span style="font-weight: bold;">358 - Trip

  Information</span>' as your EDI Transaction Set and have specified

  the '<span style="font-weight: bold;">Y - Amend</span>' option from

  the 'Transaction Set Purpose' drop-down menu.</p>

  <p style="margin-left: 104px; font-weight: bold;">353 In-Bond Code</p>

  <p style="margin-left: 104px; font-weight: normal;">Use the Database

  search button to select a353 Notification Code from those available

  in your system.</p>

  <p class="Notes" style="margin-left: 151px;"><b><span style="font-weight: normal;"><img

  src="../../notes.gif" alt="" style="border: none;" width="25" height="25"

  border="0" /></span></b> This field is only available if you have

  selected the '<span style="font-weight: bold;">353 - Manifest Status</span>'

  as your EDI Transaction Set and have chosen the '<span style="font-weight: bold;">H

  - Notify</span>' option from the 'Transaction Set Purpose' drop-down

  menu.</p>

  <h4 style="margin-left: 52px;">Applicable Manifest Details</h4>

  <p style="margin-left: 64px;">Select the radio option that best describes

  the details of the Manifest being sent.</p>

  <h4 style="margin-left: 52px;">Processing Buttons</h4>

  <p style="font-weight: bold; margin-left: 104px;">Validate</p>

  <p style="margin-left: 104px;">Select this button to Validate the currently

  displayed Manifest. The Manifest record will be changed from 'ENTRY'

  status to 'VALIDATED' and the 'Validated' flag next to this button

  will be checked.</p>

  <p style="margin-left: 104px;">When you select the Validate button,

  the eManifest program will attempt to Validate the Manifest as entered,

  and will output a Validation Log to the <a href="#Validation_Notes_Tab">Validation

  Notes Tab</a>. If you are having trouble Validating your Manifests,

  consult the generated log for any warning messages.</p>

  <p style="font-weight: bold; margin-left: 104px;">Approve</p>

  <p style="margin-left: 104px;">Select this button to Approve the currently

  displayed Manifest. The approve button is only available when working

  with Manifests with 'VALIDATED' status.</p>

  <p style="font-weight: bold; margin-left: 104px;">Submit EDI</p>

  <p style="margin-left: 104px;">Select this button to Submit the currently

  displayed Manifest. The Submit EDI button is only available when working

  with Manifests with 'APPROVED' status.</p><?rh-droptext_end ?>

<h3><a name="Manifests_Tab&lt;bc=16"></a><a name="Manifests_Tab&lt;bc=38"></a><a

  name="Manifests_Tab&lt;bc=60"></a><a name="Manifests_Tab&lt;bc=82"></a><a

  name="Manifests_Tab&lt;bc=104"></a> <a name="Manifests_Tab" id="Manifests_Tab"></a>Manifests

Tab</h3>

<p>The <?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

  id="a3" dataid="POPUP496364499" ?><span class="glosstext">Manifests

Tab</span><?rh-dropspot_end ?> provides a summary of all the Manifests

created by the eManifest program, and provides a Status History for each

manifest record.</p>

<?rh-droptext_start class="droptext" id="POPUP496364499" style="display: none;" ?>

  <p style="margin-left: 64px;"><img src="../images/80EMANmanifestsTab.gif"

  alt="" style="border: none;" width="897"

  height="274" border="0" /></p>

  <h4 style="margin-left: 52px;">Manifest Summary Grid</h4>

  <p style="margin-left: 64px;">The Manifest Summary Grid displays your

  Manifest records, depending on the filters currently set. Using the

  '<span style="font-weight: bold;">Status</span>' and '<span style="font-weight: bold;">User</span>'

  Filters available on the eManifest program's <a href="#Menu_Bar">Toolbar</a>,

  you can have only certain records display here.</p>

  <p style="margin-left: 64px;">The details listed for each Manifest

  are entered using the eManifest program's <a href="#Header">Header

  section</a>. You can complete some tasks using the right-click Context

  Menu (see below).</p>

  <h4 class="HeadingCM" style="margin-left: 92px;">Context Menu</h4>

  <p style="margin-left: 104px; font-weight: bold;">Flag Manifest as

  Complete</p>

  <p style="margin-left: 104px;">Select this option when a currently

  Active record has been completed. It will be removed from the Record

  Summary Grid and will be viewable only when the Status Filter is set

  to 'ALL' or to 'COMPLETE'.</p>

  <p style="margin-left: 104px; font-weight: bold;">Set Manifest Back

  to Active</p>

  <p style="margin-left: 104px; font-weight: normal;">If the User must

  make some changes to a Manifest with the status of 'COMPLETE', selecting

  this option will set the Manifest's status to 'REWORK', allowing it

  to be modified. Note that to view Manifests with 'COMPLETE' status,

  you must configure the Status Filter in the <a href="#Menu_Bar">Toolbar</a>.</p>

  <h4 style="margin-left: 52px;">Status Summary Grid</h4>

  <p style="margin-left: 64px;">The Status Summary Grid displays all

  of the Status changes that have been applied to the Manifest selected

  in the Manifest Summary Grid, as well as some information regarding

  when and whom completed the changes. These records are for informational

  purposes only, and cannot be edited.</p><?rh-droptext_end ?>

<h3><a name="Vehicle_Tab&lt;bc=21"></a><a name="Vehicle_Tab&lt;bc=43"></a><a

  name="Vehicle_Tab&lt;bc=65"></a><a name="Vehicle_Tab&lt;bc=87"></a><a

  name="Vehicle_Tab&lt;bc=109"></a> <a name="Vehicle_Tab" id="Vehicle_Tab"></a>Vehicle

Tab</h3>

<p>The <?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

  id="a4" dataid="POPUP496349970" ?><span class="glosstext">Vehicle

Tab</span><?rh-dropspot_end ?> provides a summary of the Power Unit attached

to the currently selected Manifest record.</p>

<?rh-droptext_start class="droptext" id="POPUP496349970" style="display: none;" ?>

  <p style="margin-left: 64px;"><img src="../images/80EMANvehicleTab.gif"

  alt="" style="border: none;" width="897"

  height="308" border="0" /></p>

  <h4 style="margin-left: 52px;">Vehicle Summary Grid</h4>

  <p style="margin-left: 64px;">The Vehicle Summary Grid lists details

  regarding the Power Unit attached to the Manifest displayed in the

  eManifest program <a href="#Header">Header section</a>. These values

  normally populate automatically when a Manifest record is created

  from a Dispatch Trip, but the User has the option of modifying these

  detail records using the Tractor Details section below.</p>

  <h4 style="margin-left: 52px;">Tractor Details</h4>

  <p style="margin-left: 64px;">The Tractor Details section allows you

  to edit the details of the Power Unit(s) attached to the selected

  Manifest. If creating a Manifest record from a Dispatch Trip, some

  of these fields may be automatically populated based on the Power

  Unit's configuration in the <a href="../../profile/punit/punit_over.htm#18CustomsTab">Power

  Unit Profiles program &gt; Customs Tab</a>. Editing details regarding

  a specific Power Unit in this section will not affect the Power Unit's

  standard configuration as detailed on the Power Unit Profiles program

  &gt; Customs Tab.</p>

  <p style="margin-left: 104px; font-weight: bold;">Power Unit</p>

  <p style="margin-left: 104px; font-weight: normal;">To choose a Power

  Unit to attach to the Manifest select the Database search button to

  view the Power Units available in your system. Power Unit codes are

  created and maintained in the <a href="../../profile/punit/punit_over.htm">Power

  Unit Profiles program</a>.</p>

  <p class="Notes" style="margin-left: 151px;"><b><span style="font-weight: normal;"><img

  src="../../notes.gif" alt="" style="border: none;" width="25" height="25"

  border="0" /> &#160;</span></b>You may, alternatively, enter a Power

  Unit code that is not contained in the TruckMate system. The eManifest

  program allows the entry of non-TruckMate resources without the need

  of adding them into TruckMate.</p>

  <p style="margin-left: 104px; font-weight: bold;">Type</p>

  <p style="margin-left: 104px; font-weight: normal;">Use the Database

  search button to select an ACE Type value for the selected Power Unit.</p>

  <p style="margin-left: 104px; font-weight: bold;">Serial #</p>

  <p style="margin-left: 104px; font-weight: normal;">Enter the Power

  Unit's Serial Number in the field provided.</p>

  <p style="margin-left: 104px; font-weight: bold;">License (Primary)

  / State/Prov / Country</p>

  <p style="margin-left: 104px; font-weight: normal;">Because a Power

  Unit may have different Licenses for various regions, you can enter

  up to 4 different License plate numbers and their associated geographic

  specifications.</p>

  <p style="margin-left: 104px; font-weight: bold;">Unit's ACE ID / ID

  Type</p>

  <p style="margin-left: 104px; font-weight: normal;">Enter the Power

  Unit's ACE ID in the field provided, then select the ID Type. 'AID'

  refers to ACE ID, and 'CNV' refers to a Conveyance ID.</p>

  <p style="margin-left: 104px; font-weight: bold;">DOT #</p>

  <p style="margin-left: 104px; font-weight: normal;">Enter the Power

  Unit's U.S. Department of Transportation number.</p>

  <p style="margin-left: 104px; font-weight: bold;">Transponder ID</p>

  <p style="margin-left: 104px; font-weight: normal;">Enter the Power

  Unit's unique Transponder ID.</p>

  <h5 style="margin-left: 104px;">Shipment Specific Information</h5>

  <p style="margin-left: 144px; font-weight: bold;">Bond Liability</p>

  <p style="margin-left: 144px; font-weight: normal;">Use the Database

  search button to select a Bond Type for the selected Manifest. The

  Type Codes correspond as follows:</p>

  <ul style="list-style: disc;">

  <li class="p"><p style="margin-left: 144px; font-weight: normal;"><span

  style="font-weight: bold;">A</span>: loaded move. Merchandise

  release covered by Carrier's Bond.</p></li>

  <li class="p"><p style="margin-left: 144px; font-weight: normal;"><span

  style="font-weight: bold;">B</span>: loaded move. Merchandise

  release covered by Importer's Bond.</p></li>

  <li class="p"><p style="margin-left: 144px; font-weight: normal;"><span

  style="font-weight: bold;">C</span>: empty move. Equipment release

  covered by Carrier's Bond.</p></li>

  <li class="p"><p style="margin-left: 144px; font-weight: normal;"><span

  style="font-weight: bold;">D</span>: empty move. Equipment release

  covered by Importer's Bond.</p></li>

  </ul>

  <p style="margin-left: 144px; font-weight: bold;">Seal #1 / Seal #2

  / Seal #3 / Seal #4</p>

  <p style="margin-left: 144px; font-weight: normal;">Enter the Seal

  number attached to the Trailer. You can enter up to 4 unique seals.</p><?rh-droptext_end ?>

<h3><a name="Equipment_Tab&lt;bc=13"></a><a name="Equipment_Tab&lt;bc=35"></a><a

  name="Equipment_Tab&lt;bc=57"></a><a name="Equipment_Tab&lt;bc=79"></a><a

  name="Equipment_Tab&lt;bc=101"></a> <a name="Equipment_Tab" id="Equipment_Tab"></a>Equipment

Tab</h3>

<p>The <?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

  id="a5" dataid="POPUP496356691" ?><span class="glosstext">Equipment

Tab</span><?rh-dropspot_end ?> provides a summary of the Trailer attached

to the currently selected Manifest record.</p>

<?rh-droptext_start class="droptext" id="POPUP496356691" style="display: none;" ?>

  <p style="margin-left: 64px;"><img src="../images/80EMANequipmentTab.gif"

  alt="" style="border: none;" width="897"

  height="299" border="0" /></p>

  <h4 style="margin-left: 52px;">Equipment Summary Grid</h4>

  <p style="margin-left: 64px;">The Vehicle Summary Grid lists details

  regarding the Trailer(s) attached to the Manifest displayed in the

  eManifest program <a href="#Header">Header section</a>. These values

  normally populate automatically when a Manifest record is created

  from a Dispatch Trip, but the User has the option of modifying these

  detail records using the Trailer Details section below.</p>

  <h4 style="margin-left: 52px;">Trailer Details</h4>

  <p style="margin-left: 64px;">The Tractor Details section allows you

  to edit the details of the Trailer(s) attached to the selected Manifest.

  If creating a Manifest record from a Dispatch Trip, some of these

  fields may be automatically populated based on the Trailer's configuration

  in the <a href="../../profile/trailer/trailer_over.htm#19CustomsTab">Trailer

  Profiles program &gt; Customs Tab</a>. Editing details regarding a

  specific Trailer in this section will not affect the Trailer's standard

  configuration as detailed on the Trailer Profiles program &gt; Customs

  Tab.</p>

  <p style="margin-left: 104px; font-weight: bold;">Unit ID</p>

  <p style="margin-left: 104px; font-weight: normal;">To choose a Trailer

  to attach to the Manifest select the Database search button to view

  the Trailers available in your system. Trailer codes are created and

  maintained in the <a href="../../profile/trailer/trailer_over.htm">Trailer

  Profiles program</a>.</p>

  <p class="Notes" style="margin-left: 151px;"><b><span style="font-weight: normal;"><img

  src="../../notes.gif" alt="" style="border: none;" width="25" height="25"

  border="0" /> &#160;</span></b>You may, alternatively, enter a Trailer

  code that is not contained in the TruckMate system. The eManifest

  program allows the entry of non-TruckMate resources without the need

  of adding them into TruckMate.</p>

  <p style="margin-left: 104px; font-weight: bold;">Type</p>

  <p style="margin-left: 104px; font-weight: normal;">Use the Database

  search button to select an ACE Type value for the selected Trailer.</p>

  <p style="margin-left: 104px; font-weight: bold;">License (Primary)

  / State/Prov / Country</p>

  <p style="margin-left: 104px; font-weight: normal;">Because a Trailer

  may have different Licenses for various regions, you can enter up

  to 4 different License plate numbers and their associated geographic

  specifications.</p>

  <p style="margin-left: 104px; font-weight: bold;">Alpha Prefix / Nbr</p>

  <p style="margin-left: 104px; font-weight: normal;">Enter the Trailer's

  Alpha Prefix code and then it's number in the field provided.</p>

  <p style="margin-left: 104px; font-weight: bold;">Carrier's ACE ID</p>

  <p style="margin-left: 104px; font-weight: normal;">Enter the associated

  Carrier's ACE ID in the field provided.</p>

  <h5 style="margin-left: 104px;">Shipment Specific Information</h5>

  <p style="margin-left: 144px; font-weight: bold;">Bond Liability</p>

  <p style="margin-left: 144px; font-weight: normal;">Use the Database

  search button to select a Bond Type for the selected Manifest. The

  Type Codes correspond as follows:</p>

  <ul style="list-style: disc;">

  <li class="p"><p style="margin-left: 144px; font-weight: normal;"><span

  style="font-weight: bold;">A</span>: loaded move. Merchandise

  release covered by Carrier's Bond.</p></li>

  <li class="p"><p style="margin-left: 144px; font-weight: normal;"><span

  style="font-weight: bold;">B</span>: loaded move. Merchandise

  release covered by Importer's Bond.</p></li>

  <li class="p"><p style="margin-left: 144px; font-weight: normal;"><span

  style="font-weight: bold;">C</span>: empty move. Equipment release

  covered by Carrier's Bond.</p></li>

  <li class="p"><p style="margin-left: 144px; font-weight: normal;"><span

  style="font-weight: bold;">D</span>: empty move. Equipment release

  covered by Importer's Bond.</p></li>

  </ul>

  <p style="margin-left: 144px; font-weight: bold;">Seal #1 / Seal #2

  / Seal #3 / Seal #4</p>

  <p style="margin-left: 144px; font-weight: normal;">Enter the Seal

  number attached to the Trailer. You can enter up to 4 unique seals.</p><?rh-droptext_end ?>

<h3><a name="Crew_Tab&lt;bc=7"></a><a name="Crew_Tab&lt;bc=29"></a><a name="Crew_Tab&lt;bc=51"></a><a

  name="Crew_Tab&lt;bc=73"></a><a name="Crew_Tab&lt;bc=95"></a> <a name="Crew_Tab"

  id="Crew_Tab"></a>Crew Tab</h3>

<p>The <?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

  id="a15" dataid="POPUP496355398" ?><span class="glosstext">Crew

Tab</span><?rh-dropspot_end ?> allows the User to attach Drivers, Passenger

and general Crew members to the Manifest.</p>

<?rh-droptext_start class="droptext" id="POPUP496355398" style="display: none;" ?>

  <p style="margin-left: 64px;"><img src="../images/80EMANcrewTab.gif"

  alt="" style="border: none;" width="893"

  height="317" border="0" /></p>

  <p class="Notes" style="margin-left: 111px;"><b><span style="font-weight: normal;"><img

  src="../../notes.gif" alt="" style="border: none;" width="25" height="25"

  border="0" /></span></b> Many of these fields can be set to automatically

  populate based on the default settings in the 'Crew' section on the

  <a href="#Defaults_A_Tab">Defaults A Tab</a>.</p>

  <p style="margin-left: 64px; font-weight: bold;">Driver / Crew</p>

  <p style="margin-left: 64px; font-weight: normal;">Use the Database

  search button to select a Driver for the current Shipment and then

  assign them 'FAST/ACE' number and an 'Identification Type'. During

  the Validation check of the Manifest, the program will verify that

  the Driver has at least one of: '5K' (Commercial Drv Lic), or 'PY'

  (FAST ID) Identification types.</p>

  <p style="margin-left: 64px; font-weight: bold;">FAST / ACE</p>

  <p style="margin-left: 64px;">Enter the Driver / Crew member's FAST

  / ACE code in the space provided.</p>

  <p style="margin-left: 64px; font-weight: bold;">Identification Type</p>

  <p style="margin-left: 64px;">Use the drop-down menu to select the

  ACE Code Identification Type.</p>

  <p style="margin-left: 64px; font-weight: bold;">Name / Birthdate /

  Gender / Citizenship</p>

  <p style="margin-left: 64px; font-weight: normal;">These details should

  automatically populate depending on the Driver Code selected. If you

  are entering a new Driver, you must fill out these fields as necessary.</p>

  <h4 style="margin-left: 52px;">Initial US Destination</h4>

  <p style="margin-left: 64px;">Use these fields to configure the initial

  U.S. Destination for the currently displayed Shipment.</p>

  <p style="margin-left: 104px; font-weight: bold;">Client ID Look-Up</p>

  <p style="margin-left: 104px; font-weight: normal;">Use the Database

  search button to select the Client ID that will be the initial U.S.

  destination of the Shipment. Client IDs and their associated details

  are maintained in the <a href="../../profile/profile/profile_cust.htm">Customer

  & Vendor Profiles program</a>.</p>

  <p style="margin-left: 104px; font-weight: bold;">Address Information</p>

  <p style="margin-left: 104px; font-weight: normal;">The Client's address

  information will automatically populate based on the Client ID selected.</p>

  <h4 style="margin-left: 52px;">Crew Identification</h4>

  <p style="margin-left: 64px;">This section is used to attach other

  Crew members to the Manifest record. Use the '+' button on the TruckMate

  Naviation Bar and enter their respective details in the provided fields.

  Additional Crew members will then display on the Crew Identification

  Grid.</p><?rh-droptext_end ?>

<h3><a name="BOL_Tab&lt;bc=1"></a><a name="BOL_Tab&lt;bc=23"></a><a name="BOL_Tab&lt;bc=45"></a><a

  name="BOL_Tab&lt;bc=67"></a><a name="BOL_Tab&lt;bc=89"></a> <a name="BOL_Tab"

  id="BOL_Tab"></a>Bill of Lading Tab</h3>

<h4 style="margin-left: 52px;">Bill of Lading Grid</h4>

<p style="margin-left: 64px;">The Bill of Lading Grid displays any Freight

Bills that are attached to the current Shipment / Manifest. Changes to

the Freight Bill detail records are accomplished on the Bill of Lading

Sub-Tabs, described below. You also have access to two Context Menu options

from this Grid, which allow you to quickly remove Freight Bills from any

Shipments that need amendment.</p>

<h4 class="HeadingCM" style="margin-left: 92px;">Context Menu</h4>

<p style="margin-left: 104px; font-weight: bold;">Skip All Bills</p>

<p style="margin-left: 104px;">Selecting this option will set the 'Skip

Bill' field to 'True' on all Freight Bills in the Bill of Lading Grid,

removing them from the currently displayed Manifest. This is useful when

you are amending a Shipment with multiple Freight Bills on it, but do

not wish to make any modifications to a specific Freight Bill (because

it was correctly submitted the first time).</p>

<p style="margin-left: 104px; font-weight: bold;">Clear Skip on All Bills</p>

<p style="margin-left: 104px;">Selecting this option will change the 'Skip

Bill' field from 'True' back to 'False', including the Freight Bill(s)

in the Manifest.</p>

<h4 style="margin-left: 52px;"><a name="BOL_Item_Summary_Tab&lt;bc=5"></a><a

  name="BOL_Item_Summary_Tab&lt;bc=27"></a><a name="BOL_Item_Summary_Tab&lt;bc=49"></a><a

  name="BOL_Item_Summary_Tab&lt;bc=71"></a><a name="BOL_Item_Summary_Tab&lt;bc=93"></a>

<a name="BOL_Item_Summary_Tab" id="BOL_Item_Summary_Tab"></a>Item Summary

Tab</h4>

<p style="margin-left: 64px;">The <?rh-dropspot_start class="dropspot"

  href="javascript:TextPopup(this)"

  id="a6" dataid="POPUP496361272" ?><span

  class="glosstext">Item Summary Tab</span><?rh-dropspot_end ?> shows

the details of the Freight Bill attached to the selected Manifest record

and allows some configuration.</p>

<?rh-droptext_start class="droptext" id="POPUP496361272" style="display: none;" ?>

  <p style="margin-left: 104px;"><img src="../images/80EMANbolItemSummaryTab.gif"

  alt="" style="border: none;" width="885"

  height="183" border="0" /></p>

  <p class="Notes" style="margin-left: 151px;"><b><span style="font-weight: normal;"><img

  src="../../notes.gif" alt="" style="border: none;" width="25" height="25"

  border="0" /></span></b> Many of these fields can be set to automatically

  populate based on the default settings in the 'Bill of Lading' section

  on the <a href="#Defaults_A_Tab">Defaults A Tab</a>.</p>

  <p style="margin-left: 104px; font-weight: bold;">Bill #</p>

  <p style="margin-left: 104px;">This field displays the Freight Bill

  number of the Freight Bill currently selected in the Bill of Lading

  Grid.</p>

  <p style="margin-left: 104px; font-weight: bold;">Skip Bill During

  Processing</p>

  <p style="margin-left: 104px; font-weight: normal;">Selecting this

  flag will remove the selected Freight Bill Manifest that is sent electronically.

  If you have multiple Freight Bills in a Manifest that has been sent,

  and not all of them require amending, use this flag to avoid submitting

  the same Freight Bill multiple times.</p>

  <p style="margin-left: 104px; font-weight: bold;">Amendment / Amendment

  Type / Amendment Reason Code</p>

  <p style="margin-left: 104px;">If the Freight Bill selected in the

  Bill of Lading Grid requires amending/modification, select the 'Amendment'

  flag, then use the 'Amendment Type' drop down menu to choose the a

  value from the following:</p>

  <ol style="list-style: disc;">

  <li style="list-style: none; display: inline;"><ul style="list-style: disc;">

  <li class="p"><p style="margin-left: 64px;"><span style="font-weight: bold;">A</span>

  - Add a Freight Bill</p></li>

  <li class="p"><p style="margin-left: 64px;"><span style="font-weight: bold;">D</span>

  - Delete a previously submitted Freight Bill.</p></li>

  <li class="p"><p style="margin-left: 64px;"><span style="font-weight: bold;">M</span>

  - Modify a previously submitted Freight Bill.</p></li>

  </ul></li>

  </ol>

  <p style="margin-left: 104px;">Once you have chosen an 'Amendment Type',

  you must then select an 'Amendment Reason Code' by selecting the Database

  search button and choosing the reason for amendment from the list

  of available options in your system.</p>

  <p style="margin-left: 104px; font-weight: bold;">SCAC / Waybill</p>

  <p style="margin-left: 104px;">These fields displays the SCAC number

  used to file the Freight Bill, as well as the Waybill number of the

  Freight Bill currently selected in the Bill of Lading Grid.</p>

  <p class="Notes" style="margin-left: 151px;"><b><span style="font-weight: normal;"><img

  src="../../notes.gif" alt="" style="border: none;" width="25" height="25"

  border="0" /></span></b> The 'Waybill' field will default to a blank

  field (rather than have it auto-populate with the Freight Bill Number.

  This is to ensure that a Dispatcher does not send the eManifest without

  updating the Waybill number manually. If a User attempts to send the

  eManifest with a blank 'Waybill' field, the eManifest program will

  return an error and won't send until they add the waybill number.</p>

  <p style="margin-left: 104px;"><span style="margin-left: 104px; font-weight: bold;">BOL

  Type</span></p>

  <p style="margin-left: 104px;">Use the Database search button to select

  a Bill of Lading Type from those available on your system. The User

  can select from the following Types:</p>

  <ul style="list-style: disc;">

  <li class="p"><p style="margin-left: 104px;"><span style="font-weight: bold;">Type

  00</span>: Regular Bill.</p></li>

  <li class="p"><p style="margin-left: 104px;"><span style="font-weight: bold;">Type

  13</span>: Sec 321 Release.</p></li>

  <li class="p"><p style="margin-left: 104px;"><span style="font-weight: bold;">Type

  14</span>: Intangibles.</p></li>

  <li class="p"><p style="margin-left: 104px;"><span style="font-weight: bold;">Type

  18</span>: Goods Astray. This type entails several specific requirements.

  See the 'Goods Astray' section of the <a href="#BOL_InBond_Tab">In-Bond

  Tab</a> for more details.</p></li>

  <li class="p"><p style="margin-left: 104px;"><span style="font-weight: bold;">Type

  24</span>: Single Entry Per C4 Line Release.</p></li>

  <li class="p"><p style="margin-left: 104px;"><span style="font-weight: bold;">Type

  25</span>: Individual Entry for Multiple C4 Line Releases.</p></li>

  <li class="p"><p style="margin-left: 104px;"><span style="font-weight: bold;">Type

  33</span>: Preferred FAST Shipment.</p></li>

  <li class="p"><p style="margin-left: 104px;"><span style="font-weight: bold;">Type

  34</span>: Preferred Pre-Arrival Processing System (PAPS) Shipment.</p></li>

  </ul>

  <p style="margin-left: 104px; font-weight: bold;">Service Code</p>

  <p style="margin-left: 104px; font-weight: normal;">Use the Database

  search button to select the ACE Service Code required for the selected

  Freight Bill on this Manifest.</p>

  <p style="margin-left: 104px; font-weight: bold;">Foreign POL / POL

  Type</p>

  <p style="margin-left: 104px; font-weight: normal;">Use the Database

  search button to select the Foreign POL and the drop down menu to

  select the POL Type.</p>

  <p style="margin-left: 104px; font-weight: bold;">Multiple Equipment

  Assignment</p>

  <p style="margin-left: 104px; font-weight: normal;">This flag allows

  you to identify the Shipment as having Multiple Equipment assigned

  to it. If selected, the applicable Equipment unit must be manually

  selected for each Detail record of the Shipment on the <a href="#BOL_Details_Tab">Details

  Tab</a>. <span style="margin-left: 104px; font-weight: normal;">This

  field is useful in a &quot;Two Trailer, One Shipment&quot; scenario.</span></p>

  <p style="margin-left: 104px; font-weight: bold;">Single Equipment

  Assignment</p>

  <p style="margin-left: 104px; font-weight: normal;">If the shipment

  is to only have a single piece of Equipment associated with it, use

  the Database search button to select a Trailer code from your system.</p>

  <h4 style="margin-left: 92px;">Shipper</h4>

  <p style="margin-left: 104px; font-weight: normal;">The Shipper section

  will automatically populate based on the Freight Bill information

  found in the Freight Bill specified by the 'Bill #' field.</p>

  <h4 style="margin-left: 92px;">Consignee</h4>

  <p style="margin-left: 104px; font-weight: normal;"><span style="font-weight: normal;">The

  Consignee section will automatically populate based on the Freight

  Bill information found in the Freight Bill specified by the 'Bill

  #' field.</span></p><?rh-droptext_end ?>

<h4 style="margin-left: 52px;"><a name="BOL_InBond_Tab&lt;bc=4"></a><a

  name="BOL_InBond_Tab&lt;bc=26"></a><a name="BOL_InBond_Tab&lt;bc=48"></a><a

  name="BOL_InBond_Tab&lt;bc=70"></a><a name="BOL_InBond_Tab&lt;bc=92"></a>

<a name="BOL_InBond_Tab" id="BOL_InBond_Tab"></a>In-Bond Tab</h4>

<p style="margin-left: 64px;">The <?rh-dropspot_start class="dropspot"

  href="javascript:TextPopup(this)"

  id="a8" dataid="POPUP496372163" ?><span

  class="glosstext">In-Bond Tab</span><?rh-dropspot_end ?> shows the

details of the Shipment's In-Bond Customs information.</p>

<?rh-droptext_start class="droptext" id="POPUP496372163" style="display: none;" ?>

  <p style="margin-left: 104px;"><img src="../images/80EMANbolInBondTab.gif"

  alt="" style="border: none;" width="881"

  height="183" border="0" /></p>

  <p class="Notes" style="margin-left: 151px;"><b><span style="font-weight: normal;"><img

  src="../../notes.gif" alt="" style="border: none;" width="25" height="25"

  border="0" /></span></b> Many of these fields can be set to automatically

  populate based on the 'Entry Type' selected by configuring defaults

  on the <a href="#Defaults_B_Tab">Defaults B Tab</a>.</p>

  <p style="margin-left: 104px; font-weight: bold;">Entry Type</p>

  <p style="margin-left: 104px; font-weight: normal;">Use the Database

  search button to select the Entry Type of the displayed Manifest.

  The Entry Type values correspond as follows:</p>

  <ul style="list-style: disc;">

  <li class="p"><p style="margin-left: 104px; font-weight: normal;"><span

  style="font-weight: bold;">Type 61</span>: Immediate Transportation.</p></li>

  <li class="p"><p style="margin-left: 104px; font-weight: normal;"><span

  style="font-weight: bold;">Type 62</span>: Transportation Exportation.

  This Type is intended for export shipments (the 'Arrival Port'

  and the 'U.S. In-Bond Port' cannot be the same). <span style="margin-left: 104px;

  font-weight: normal;">Type 62 means the Freight is entering the

  U.S. and is intended for departure from the U.S. at another Port.</span></p></li>

  <li class="p"><p style="margin-left: 104px; font-weight: normal;"><span

  style="font-weight: bold;">Type 63</span>: Immediate Exportation.

  Type 63 is for Immediate Exportation from the Port the Freight

  is arriving into the U.S. at.</p></li>

  <li class="p"><p style="margin-left: 104px; font-weight: normal;"><span

  style="font-weight: bold;">Type 65</span>: Permit to Proceed (Permit

  to Transfer). This Type designates local Freight transfers.</p></li>

  </ul>

  <p style="margin-left: 104px; font-weight: bold;">U.S. In-Bond Port</p>

  <p style="margin-left: 104px; font-weight: normal;">Use the Database

  search button to select the U.S. Port of Entry where the shipment

  will clear U.S. Customs.</p>

  <p style="margin-left: 104px; font-weight: bold;">FDA Monitored Goods</p>

  <p style="margin-left: 104px; font-weight: normal;">If the displayed

  shipment contains Food and Drug Administration monitored goods, select

  this flag.</p>

  <p style="margin-left: 104px; font-weight: bold;">Customs Entry #</p>

  <p style="margin-left: 104px; font-weight: normal;">Enter the In-Bond

  Entry number that was supplied for the shipment by the Canadian Border

  Protection agency (CBP) upon entry into the U.S.</p>

  <p style="margin-left: 104px; font-weight: bold;">In-Bond Control #</p>

  <p style="margin-left: 104px; font-weight: normal;">Enter the 9-digit

  In-Bond Control # supplied by U.S. Customs. If a 9-digit value is

  not entered, the eManifest program will generate a warning message

  during the Validation process.</p>

  <p style="margin-left: 104px; font-weight: bold;">FIRMS Code</p>

  <p style="margin-left: 104px; font-weight: normal;">Enter the FIRMS

  location identifier code of the destination arrival/transfer facility.</p>

  <p style="margin-left: 104px; font-weight: bold;">Customs Returned

  Entry #</p>

  <p style="margin-left: 104px; font-weight: normal;">This field will

  display the Customs Returned Entry # provided by a 350 EDI from the

  Canadian Border Protection agency. This field is display only and

  cannot be modified.</p>

  <h4 style="margin-left: 92px;">Goods Astray - Type 18</h4>

  <p style="margin-left: 104px;">If the Manifest is for a Goods Astray

  shipment (Type 18), the following special restrictions should be noted:</p>

  <ol style="list-style: decimal;">

  <li class="p"><p style="margin-left: 104px;">Must be an In-Bond

  Shipment under the Carrier’s own bond.</p></li>

  <li class="p"><p style="margin-left: 104px;">Must not have left

  the Carrier's custody while astray from the U.S.</p></li>

  <li class="p"><p style="margin-left: 104px;">Freight must return

  to the U.S. with 45 days of departing the U.S. (or duties become

  payable).</p></li>

  <li class="p"><p style="margin-left: 104px;">Shipper and Consignee

  must both be of U.S. Origin</p></li>

  </ol>

  <p style="margin-left: 144px; font-weight: bold;">Original Date of

  Departure</p>

  <p style="margin-left: 144px; font-weight: normal;">Double click this

  field to select the date of original departure from the U.S. using

  a calendar menu. The Freight in the Shipment must return to the U.S.

  within 45 days of the date in this field.</p>

  <p style="margin-left: 144px; font-weight: bold;">Goods did not leave

  Carrier custody while astray</p>

  <p style="margin-left: 144px; font-weight: normal;">This is a required

  flag when issuing a Goods Astray shipment. If this flag is not checked,

  the Validation process for the Manifest will fail.</p>

  <p class="Notes" style="margin-left: 191px;"><b><span style="font-weight: normal;"><img

  src="../../notes.gif" alt="" style="border: none;" width="25" height="25"

  border="0" /></span></b> These fields will only be available if the

  '<span style="font-weight: bold;">BOL Type</span>' is set to '<span

  style="font-weight: bold;">18</span>' on the <a href="#BOL_Item_Summary_Tab">Item

  Summary Tab</a>.</p>

  <h4 style="margin-left: 92px;">Transfer to Onward Bonded Carrier</h4>

  <p style="margin-left: 144px; font-weight: bold;">Carrier SCAC</p>

  <p style="margin-left: 144px;">Enter the SCAC of the Onward Carrier

  the In-Bond shipment is expected to be transferred to.</p>

  <p style="margin-left: 144px; font-weight: bold;">Bonded Carrier ID</p>

  <p style="margin-left: 144px;">Use the drop-down menu to select the

  Bonded Carrier's Internal Revenue Services (IRS) Identification code,

  then enter the Carrier ID in the provided field.</p>

  <h4 style="margin-left: 92px;">For Export From the U.S.</h4>

  <p style="margin-left: 104px;">If the displayed shipment is set to

  leave the United States (export), the following fields are required:</p>

  <p style="margin-left: 144px; font-weight: bold;">Foreign Destination

  Port</p>

  <p style="margin-left: 144px;">Use the Database search button to select

  a Foreign In-Bond Port Code.</p>

  <p style="margin-left: 144px; font-weight: bold;">Estimated Departure

  Date</p>

  <p style="margin-left: 144px;">Select the calendar icon to chose an

  estimated departure date for the export from the U.S.</p><?rh-droptext_end ?>

<h4 style="margin-left: 52px;"><a name="BOL_Importer_Tab&lt;bc=3"></a><a

  name="BOL_Importer_Tab&lt;bc=25"></a><a name="BOL_Importer_Tab&lt;bc=47"></a><a

  name="BOL_Importer_Tab&lt;bc=69"></a><a name="BOL_Importer_Tab&lt;bc=91"></a>

<a name="BOL_Importer_Tab" id="BOL_Importer_Tab"></a>Importer / Broker

Tab</h4>

<p style="margin-left: 64px;">The <?rh-dropspot_start class="dropspot"

  href="javascript:TextPopup(this)"

  id="a12" dataid="POPUP496366709" ?><span

  class="glosstext">Importer / Broker Tab</span><?rh-dropspot_end ?>

allows you to assign an Importer and/or Customs Broker to the current

Manifest.</p>

<?rh-droptext_start class="droptext" id="POPUP496366709" style="display: none;" ?>

  <h4 style="margin-left: 52px;"><img src="../images/80EMANimporterBrokerTab.gif"

  alt="" style="border: none;" width="881"

  height="183" border="0" /></h4>

  <h4 style="margin-left: 52px;">Importer</h4>

  <p class="Notes" style="margin-left: 111px;"><b><span style="font-weight: normal;"><img

  src="../../notes.gif" alt="" style="border: none;" width="25" height="25"

  border="0" /> T</span></b>hese fields can be set to automatically

  populate based on the configuration settings for the 'Importer' section

  in the <a href="#Defaults_A_Tab">Defaults A Tab</a>.</p>

  <p style="margin-left: 64px; font-weight: bold;">Importer ID</p>

  <p style="margin-left: 64px; font-weight: normal;">Use the Database

  search button to select a Client ID that will be Importing the shipment

  detailed by the Manifest. The other detail fields in this section

  will automatically populate based on the Client's setup in the <a

  href="../../profile/profile/profile_cust.htm">Customer & Vendor

  Profiles program</a>.</p>

  <h4 style="margin-left: 52px;">Customs Broker</h4>

  <p class="Notes" style="margin-left: 111px;"><b><span style="font-weight: normal;"><img

  src="../../notes.gif" alt="" style="border: none;" width="25" height="25"

  border="0" /> T</span></b>hese fields can be set to automatically

  populate based on the configuration settings for the 'Customs Broker'

  section in the <a href="#Defaults_B_Tab">Defaults B Tab</a>.</p>

  <p style="margin-left: 64px; font-weight: bold;">Broker Download</p>

  <p style="margin-left: 64px; font-weight: normal;">Select this flag

  to requests downloads from the Canadian Border Protection (CBP) to

  be sent to the Customs Broker.</p>

  <p style="margin-left: 64px; font-weight: bold;">Filer Code / Filer

  Name / Port Code</p>

  <p style="margin-left: 64px; font-weight: normal;">Enter the Customs

  Broker's Filer information and Port Code in the provided fields.</p><?rh-droptext_end ?>

<h4 style="margin-left: 52px;"><a name="BOL_Details_Tab&lt;bc=2"></a><a

  name="BOL_Details_Tab&lt;bc=24"></a><a name="BOL_Details_Tab&lt;bc=46"></a><a

  name="BOL_Details_Tab&lt;bc=68"></a><a name="BOL_Details_Tab&lt;bc=90"></a>

<a name="BOL_Details_Tab" id="BOL_Details_Tab"></a>Details Tab</h4>

<p style="margin-left: 64px;">The <?rh-dropspot_start class="dropspot"

  href="javascript:TextPopup(this)"

  id="a14" dataid="POPUP496344593" ?><span

  class="glosstext">Details Tab</span><?rh-dropspot_end ?> lists specific

information about the kind of goods being shipped on the selected Freight

Bill in the Bill of Lading Grid.</p>

<?rh-droptext_start class="droptext" id="POPUP496344593" style="display: none;" ?>

  <p style="margin-left: 104px;"><img src="../images/80EMANbolDetailsTab.gif"

  alt="" style="border: none;" width="881"

  height="183" border="0" /></p>

  <p style="margin-left: 104px;">&#160;</p>

  <p>&#160;</p><?rh-droptext_end ?>

<h4 style="margin-left: 52px;"><a name="BOL_RefNum_Tab&lt;bc=6"></a><a

  name="BOL_RefNum_Tab&lt;bc=28"></a><a name="BOL_RefNum_Tab&lt;bc=50"></a><a

  name="BOL_RefNum_Tab&lt;bc=72"></a><a name="BOL_RefNum_Tab&lt;bc=94"></a>

<a name="BOL_RefNum_Tab" id="BOL_RefNum_Tab"></a>Reference Numbers Tab</h4>

<p style="margin-left: 64px;">The <?rh-dropspot_start class="dropspot"

  href="javascript:TextPopup(this)"

  id="a16" dataid="POPUP496364953" ?><span

  class="glosstext">Reference Numbers Tab</span><?rh-dropspot_end ?>

allows the User to attach a variety of specific Reference Numbers required

when sending Shipments to Mexico.</p>

<?rh-droptext_start class="droptext" id="POPUP496364953" style="display: none;" ?>

  <p style="margin-left: 104px;"><img src="../images/80EMANbolReferenceNumbersTab.gif"

  alt="" style="border: none;" width="881"

  height="182" border="0" /></p>

  <p style="margin-left: 104px;">Use the '+' button at the bottom of

  the Reference Grid to create a new record detail line, then use the

  options in the 'Reference Number Type' section to add a Reference

  entry.</p>

  <h4 style="margin-left: 92px;">Reference Number Type</h4>

  <p style="margin-left: 104px;">These fields are used to add records

  to the Reference Number Grid. Choose one of the following radio options:</p>

  <ul style="list-style: disc;">

  <li class="p"><p style="margin-left: 104px;"><span style="font-weight: bold;">Broker's

  Entry Number - BEN</span>:</p></li>

  <li class="p"><p style="margin-left: 104px;"><span style="font-weight: bold;">Foreign

  Entry Number (Mexican Pdimento) - FEN</span>:</p></li>

  <li class="p"><p style="margin-left: 104px;"><span style="font-weight: bold;">Shipper's

  ID (SID) Number - SI</span>:</p></li>

  </ul>

  <p style="margin-left: 104px;">These values will appear in the 'Ref

  Type' column of the Reference Tab Grid.</p>

  <p style="font-weight: bold; margin-left: 144px;">Number</p>

  <p style="margin-left: 144px; font-weight: normal;">Once you have chosen

  the Reference Number Type, enter the Reference Number here. This value

  will be added to the 'Reference Value' column in the Reference Tab

  Grid.</p><?rh-droptext_end ?>

<h3><a name="Shipment_Amendment_Tab&lt;bc=19"></a><a name="Shipment_Amendment_Tab&lt;bc=41"></a><a

  name="Shipment_Amendment_Tab&lt;bc=63"></a><a name="Shipment_Amendment_Tab&lt;bc=85"></a><a

  name="Shipment_Amendment_Tab&lt;bc=107"></a> <a name="Shipment_Amendment_Tab"

  id="Shipment_Amendment_Tab"></a>Shipment

Amendment Control Tab</h3>

<p>The <?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

  id="a17" dataid="POPUP496372062" ?><span class="glosstext">Shipment

Amendment Control Tab</span><?rh-dropspot_end ?> is used to modify (&quot;amend&quot;)

a Manifest that has already been submitted. For example, the User may

have already sent a 309W but now wants to add another Freight Bill to

the Manifest, perhaps because of a clerical error. The User will be able

to add the new Freight Bill while skipping the other (already included)

Freight Bill so that it is not send again. The Tab may also be used to

remove and/or edit one of the Freight Bills already submitted as part

of the Manifest.</p>

<?rh-droptext_start class="droptext" id="POPUP496372062" style="display: none;" ?>

  <p style="margin-left: 64px;"><img src="../images/80EMANshipmentAmendmentControlTab.gif"

  alt="" style="border: none;" width="893"

  height="229" border="0" /></p>

  <p style="margin-left: 64px; font-weight: bold;">Bill Number</p>

  <p style="margin-left: 64px;">This field displays the Freight Bill

  number of the Freight Bill currently selected in the Shipment Amendment

  Control Grid.</p>

  <p style="margin-left: 64px; font-weight: bold;">SCAC / Waybill</p>

  <p style="margin-left: 64px;">These fields displays the SCAC number

  used to file the Freight Bill, as well as the Waybill number of the

  Freight Bill currently selected in the Shipment Amendment Control

  Grid.</p>

  <p style="margin-left: 64px; font-weight: bold;">Skip Bill During Processing</p>

  <p style="margin-left: 64px;">Selecting this flag will remove the selected

  Freight Bill in the Shipment Amendment Control Grid from the Amended

  Manifest. If you have multiple Freight Bills in a Manifest that has

  been sent, and not all of them require amending, use this flag to

  avoid submitting the same Freight Bill multiple times.</p>

  <p style="margin-left: 64px; font-weight: bold;">Amendment / Amendment

  Type / Amendment Reason Code</p>

  <p style="margin-left: 64px;">If the Freight Bill selected in the Shipment

  Amendment Control Grid requires amending/modification, select the

  'Amendment' flag, then use the 'Amendment Type' drop down menu to

  choose the a value from the following:</p>

  <ul style="list-style: disc;">

  <li class="p"><p style="margin-left: 64px;"><span style="font-weight: bold;">A</span>

  - Add a Freight Bill</p></li>

  <li class="p"><p style="margin-left: 64px;"><span style="font-weight: bold;">D</span>

  - Delete a previously submitted Freight Bill.</p></li>

  <li class="p"><p style="margin-left: 64px;"><span style="font-weight: bold;">M</span>

  - Modify a previously submitted Freight Bill.</p></li>

  </ul>

  <p style="margin-left: 64px;">Once you have chosen an 'Amendment Type',

  you must then select an 'Amendment Reason Code' by selecting the Database

  search button and choosing the reason for amendment from the list

  of available options in your system.</p>

  <h4 style="margin-left: 52px;">Shipment Amendment Control Grid</h4>

  <p style="margin-left: 64px;">This Grid displays all of the Freight

  Bills that are attached to the Manifest. You can highlight a specific

  Freight Bill in this Grid by selecting one of its fields, and then

  use the above fields and options to change the amendment values for

  the selected Freight Bill.</p>

  <p style="margin-left: 64px; font-weight: bold;">Skip All</p>

  <p style="margin-left: 64px; font-weight: normal;">Select this button

  to enable the 'Skip Bill During Processing' flag for all Freight Bills

  displayed in the Shipment Amendment Control Grid.</p>

  <p style="margin-left: 64px; font-weight: bold;">Clear All Skips</p>

  <p style="margin-left: 64px; font-weight: normal;">Select this button

  to remove the 'Skip Bill During Processing' flag from all Freight

  Bills displayed in the Shipment Amendment Control Grid.</p>

  <p style="margin-left: 64px; font-weight: bold;">Clear All Amendments</p>

  <p style="margin-left: 64px; font-weight: normal;">Selecting this button

  will remove any data from the 'Amendment Type' and 'Amendment Code'

  fields and reset the 'Amendment' field to 'False' for all Freight

  Bills displayed in the Shipment Amendment Control Grid.</p><?rh-droptext_end ?>

<h3><a name="Hazardous_Materials_Tab&lt;bc=14"></a><a name="Hazardous_Materials_Tab&lt;bc=36"></a><a

  name="Hazardous_Materials_Tab&lt;bc=58"></a><a name="Hazardous_Materials_Tab&lt;bc=80"></a><a

  name="Hazardous_Materials_Tab&lt;bc=102"></a> <a name="Hazardous_Materials_Tab"

  id="Hazardous_Materials_Tab"></a>Hazardous

Materials Tab</h3>

<p>The <?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

  id="a9" dataid="POPUP496369209" ?><span class="glosstext">Hazardous

Materials Tab</span><?rh-dropspot_end ?> details any hazardous or dangerous

materials included on the Freight Bill(s) attached to the displayed Manifest

record. If the Shipment's Freight Bill details in the Customer Service

program are identified as 'HazMat' (Hazardous Materials), the detail record

will automatically be flagged as 'HazMat' in the eManifest program. If

there is a UN HazMat product identification code associated with the Customer

Service Detail record, it will be imported into the eManifest Detail record.

The eManifest program will also accommodate entered UN codes prefixed

with or without the 'UN' code prefix.</p>

<?rh-droptext_start class="droptext" id="POPUP496369209" style="display: none;" ?>

  <p style="margin-left: 64px;"><img src="../images/80EMANhazardousMaterialsTab.gif"

  alt="" style="border: none;" width="893"

  height="232" border="0" /></p>

  <h4 style="margin-left: 52px;">Insurance Information</h4>

  <p style="margin-left: 64px;">The details in the Insurance Information

  may automatically populated based on the settings for the selected

  Trade Partner on the <a href="#Defaults_B_Tab">Defaults B Tab</a>.</p>

  <p style="margin-left: 104px; font-weight: bold;">Insurance Company</p>

  <p style="margin-left: 104px; font-weight: normal;">Enter the name

  of the Insurance Company that will be covering the insurance for the

  Hazardous Freight Manifest.</p>

  <p style="margin-left: 104px; font-weight: bold;">Policy #</p>

  <p style="margin-left: 104px; font-weight: normal;">Enter the Policy

  number with the displayed Insurance Company.</p>

  <p style="margin-left: 104px; font-weight: bold;">Insurance Amount</p>

  <p style="margin-left: 104px; font-weight: normal;">Enter the total

  amount that the Manifest is insured for.</p>

  <p style="margin-left: 104px; font-weight: bold;">Year Applicable</p>

  <p style="margin-left: 104px; font-weight: normal;">Enter the year

  in which the Insurance Policy is valid for.</p>

  <h4 style="margin-left: 52px;">Hazardous Materials Summary Grid</h4>

  <p style="margin-left: 64px;">This Grid lists the Freight Bills included

  in the Manifest that contain Dangerous Freight items. The Grid lists

  several details, including the Freight's unique 'HAZMAT UN Code' and

  other details, including the 'HAZMAT Contact'.</p>

  <p style="margin-left: 64px;">Some of the fields in this Grid will

  automatically populate based on the settings on the <a href="#Defaults_B_Tab">Defaults

  B Tab</a>. 'UN Codes' and other information regarding Hazardous Freight

  materials are maintained in the <a href="../../profile/bulkcodes/bulkcodes_over.htm">Bulk

  Codes Maintenance program</a>.</p><?rh-droptext_end ?>

<h3><a name="Message_Details_Tab&lt;bc=18"></a><a name="Message_Details_Tab&lt;bc=40"></a><a

  name="Message_Details_Tab&lt;bc=62"></a><a name="Message_Details_Tab&lt;bc=84"></a><a

  name="Message_Details_Tab&lt;bc=106"></a> <a name="Message_Details_Tab"

  id="Message_Details_Tab"></a>Message

Details Tab</h3>

<p>The Message Details Tab provides expanded details about the inbound

and outbound EDI transactions and pertinent analyses of CBP codes used

in transaction sets and expanded interpretations.</p>

<h2><a name="Defaults_Settings_Window" id="Defaults_Settings_Window"></a>Defaults

and Settings Window</h2>

<h3><a name="Defaults_A_Tab&lt;bc=9"></a><a name="Defaults_A_Tab&lt;bc=31"></a><a

  name="Defaults_A_Tab&lt;bc=53"></a><a name="Defaults_A_Tab&lt;bc=75"></a><a

  name="Defaults_A_Tab&lt;bc=97"></a> <a name="Defaults_A_Tab" id="Defaults_A_Tab"></a>Defaults

A Tab</h3>

<p>The <?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

  id="a1" dataid="POPUP439874787" ?><span class="glosstext">Defaults

A Tab</span><?rh-dropspot_end ?> contains several configurable options

for various sections of the eManifest program.</p>

<?rh-droptext_start class="droptext" id="POPUP439874787" style="display: none;" ?>

  <p style="margin-left: 64px;"><img src="../images/80EMANdefaultsWindowDefaultsATab.gif"

  alt="" style="border: none;" width="675"

  height="473" border="0" /></p>

  <h4 style="margin-left: 52px;">Manifest Header</h4>

  <p style="margin-left: 64px;">If you would like to setup defaults that

  will apply to the <a href="#Header">Header section</a> of the eManifest

  program, enter details in this section.</p>

  <p style="margin-left: 104px; font-weight: bold;">Trading Partner</p>

  <p style="margin-left: 104px;">Use the database search button to select

  a Trading Partner. The default options you setup on this Tab will

  be applied when the Trading Partner you select here is used for a

  Manifest.</p>

  <p style="margin-left: 104px; font-weight: bold;">Filer SCAC</p>

  <p style="margin-left: 104px; font-weight: normal;">Enter the SCAC

  of the company that is going to be generating the Manifest.</p>

  <p style="margin-left: 104px; font-weight: bold;">Carrier SCAC</p>

  <p style="margin-left: 104px; font-weight: normal;">Enter the SCAC

  of the Carrier that is going to cross the border with your shipment.</p>

  <p style="margin-left: 104px; font-weight: bold;">Point of Entry</p>

  <p style="margin-left: 104px; font-weight: normal;">Use the database

  search button to select a default Port of Entry for the Manifest.</p>

  <p style="margin-left: 104px; font-weight: bold;">Time Zone</p>

  <p style="margin-left: 104px; font-weight: normal;">Use the drop-down

  menu to select a default Time Zone.</p>

  <p style="margin-left: 104px; font-weight: bold;">Daylight Savings

  Applicable</p>

  <p style="margin-left: 104px; font-weight: normal;">If flagged here,

  the '<span style="font-weight: bold;">Daylight Savings</span>' flag

  in the <a href="#Header">Header section</a> will be checked by default

  when this Trading Partner is added to a Manifest.</p>

  <p style="margin-left: 104px; font-weight: bold;">Preferred Manifest</p>

  <p style="margin-left: 104px; font-weight: normal;"><span>If flagged

  here, the '</span><span style="font-weight: bold;">Preferred Manifest</span><span>'

  flag in the <a href="#Header">Header section</a> will be checked by

  default when this Trading Partner is added to a Manifest.</span></p>

  <p style="margin-left: 104px; font-weight: bold;">Insurance Company

  / Policy # / Amt / Year</p>

  <p style="margin-left: 104px; font-weight: normal;">Enter the default

  Insurance Company and Policy information for the displayed Trading

  Partner. When this Trading Partner is attached to a Manifest, these

  values will automatically populate into the <a href="#Hazardous_Materials_Tab">Hazardous

  Materials Tab</a>.</p>

  <h4 style="margin-left: 52px;">Auto Refresh</h4>

  <p style="margin-left: 64px;">The Auto Refresh section controls the

  global refresh behavior for the eManifest program.</p>

  <p style="margin-left: 104px; font-weight: bold;">Auto Refresh / Frequency</p>

  <p style="margin-left: 104px; font-weight: normal;">If you would like

  the eManifest program grids to refresh while the program is being

  used, select this flag, then enter an integer value (in seconds) into

  the '<span style="font-weight: bold;">Frequency</span>' field to determine

  the interval between automatic refreshes. The Auto-Refresh behaviour

  is only applicable when the <a href="#Manifests_Tab">Manifests Tab</a>

  or <a href="#Message_Details_Tab">Message Details Tab</a> is visible.</p>

  <p style="margin-left: 104px; font-weight: normal;">When working with

  the eManifest program on a local machine, the following shortcuts

  are available:</p>

  <ul style="list-style: disc;">

  <li class="p"><p style="margin-left: 104px; font-weight: normal;"><span

  style="font-weight: bold;">&lt;Ctrl&gt;&lt;R&gt;</span>: toggles

  refresh on/off.</p></li>

  <li class="p"><p style="margin-left: 104px; font-weight: normal;">Double-click

  the '<span style="font-weight: bold;">Auto Refresh</span>' label

  (bottom right corner of Summary Tab and Messages Details Tab)

  toggles refresh on/off.</p></li>

  <li class="p"><p style="margin-left: 104px; font-weight: normal;"><span

  style="font-weight: bold;">&lt;Ctrl&gt;&lt;U&gt;</span>: when

  auto refresh on, increases the number of seconds interval between

  each refresh.</p></li>

  <li class="p"><p style="margin-left: 104px; font-weight: normal;"><span

  style="font-weight: bold;">&lt;Ctrl&gt;&lt;D&gt;</span>: when

  auto refresh on, decreases the number of seconds interval between

  each refresh.</p></li>

  </ul>

  <h4 style="margin-left: 52px;">Codes Validation</h4>

  <p style="margin-left: 64px;">These options allow you to verify if

  the system codes used in the Manifest are accurate during the Validation

  check:</p>

  <p style="margin-left: 104px; font-weight: bold;">None</p>

  <p style="margin-left: 104px; font-weight: normal;">No Codes validation.</p>

  <p style="margin-left: 104px; font-weight: bold;">Warning</p>

  <p style="margin-left: 104px;">When exceptions are found, eManifest

  will return a warning and continue with validation.</p>

  <p style="margin-left: 104px; font-weight: bold;">Fail</p>

  <p style="margin-left: 104px; font-weight: normal;">When exceptions

  are found, eManifest will return an error and validation will fail.</p>

  <h4 style="margin-left: 52px;">Bill of Lading</h4>

  <p style="margin-left: 64px;">These options setup defaults for use

  with the <a href="#BOL_Item_Summary_Tab">Bill of Lading Tab &gt; Item

  Summary Tab</a> when entering new records.</p>

  <h4 style="margin-left: 52px;">Crew</h4>

  <p style="margin-left: 64px;">These options setup defaults for use

  with the <a href="#Crew_Tab">Crew Tab</a> when entering new records.</p>

  <h4 style="margin-left: 52px;">Importer</h4>

  <p style="margin-left: 64px;">These options setup defaults for use

  with the <a href="#BOL_Importer_Tab">Bill of Lading Tab &gt; Importer

  / Broker Tab</a> when entering new records.</p><?rh-droptext_end ?>

<h3><a name="Defaults_B_Tab&lt;bc=10"></a><a name="Defaults_B_Tab&lt;bc=32"></a><a

  name="Defaults_B_Tab&lt;bc=54"></a><a name="Defaults_B_Tab&lt;bc=76"></a><a

  name="Defaults_B_Tab&lt;bc=98"></a> <a name="Defaults_B_Tab" id="Defaults_B_Tab"></a>Defaults

B Tab</h3>

<p>The <?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

  id="a2" dataid="POPUP439895551" ?><span class="glosstext">Defaults

B Tab</span><?rh-dropspot_end ?> contains several configurable options

for various sections of the eManifest program.</p>

<?rh-droptext_start class="droptext" id="POPUP439895551" style="display: none;" ?>

  <p style="margin-left: 64px;"><img src="../images/80EMANdefaultsWindowDefaultsBTab.gif"

  alt="" style="border: none;" width="675"

  height="473" border="0" /></p>

  <h4 style="margin-left: 52px;">In-Bond</h4>

  <p style="margin-left: 64px;">The settings in this section control

  the default configuration for the <a href="#BOL_InBond_Tab">Bill of

  Lading &gt; In-Bond Tab</a>. Any values entered here will become the

  default values and will be automatically entered into the Bill of

  Lading &gt; In-Bond Tab when new Manifests are being created.</p>

  <h4 style="margin-left: 52px;">Hazardous Materials</h4>

  <p style="margin-left: 64px;">The settings in this section control

  the default configuration for the <a href="#Hazardous_Materials_Tab">Hazardous

  Materials Tab</a>. Any values entered here will become the default

  values and will be automatically entered into the Hazardous Materials

  Tab when new Manifests are being created.</p>

  <h4 style="margin-left: 52px;">Customs Brokers</h4>

  <p style="margin-left: 64px;">The settings in this section control

  the default configuration for the <a href="#BOL_Importer_Tab">Bill

  of Lading &gt; Importer / Broker Tab</a>. Any values entered here

  will become the default values and will be automatically entered into

  the Bill of Lading &gt; Importer / Broker Tab when new Manifests are

  being created.</p>

  <p style="margin-left: 64px;">The top area of the Customs Brokers section

  sets up a global default for the eManifest program. If you would instead

  like to setup default Customs Brokers for individual Clients, use

  the Customs Brokers and Client Relationships Grid.</p>

  <p style="margin-left: 64px; font-weight: bold;">Broker Download</p>

  <p style="margin-left: 64px; font-weight: normal;">Select this flag

  to have the 'Broker Download' flag on the <a href="#BOL_Importer_Tab"

  style="font-weight: normal;">Bill

  of Lading &gt; Importer / Broker Tab</a> automatically select when

  entering a Manifest record. When selected, this flag requests information

  downloads from the Canadian Border Protection (CBP) agency to be sent

  to the Customs Broker.</p>

  <p style="margin-left: 64px; font-weight: bold;">Filer Code / Filer

  Name / Filer Port</p>

  <p style="margin-left: 64px;">Enter the Customs Broker information

  for the selected Client. Some of these fields may automatically populate

  based on the chosen 'Vendor ID'. These defaults will apply to the

  'Customs Broker' section of the <a href="#BOL_Importer_Tab">Bill of

  Lading &gt; Importer / Broker Tab</a>.</p>

  <h5 style="margin-left: 104px;">Customs Brokers and Client Relationships

  Grid</h5>

  <p style="margin-left: 104px;">This Grid allows you to configure specific

  Custom Broker relationships with your various TruckMate EDI Clients.</p>

  <p style="margin-left: 144px; font-weight: bold;">Default by Client</p>

  <p style="margin-left: 144px; font-weight: normal;">If you wish to

  use setup default Customs Brokers for your individual TruckMate Clients,

  ensure that this flag is checked, and then enter details for each

  field below.</p>

  <p style="margin-left: 144px; font-weight: bold;">Client ID</p>

  <p style="margin-left: 144px;">Double click this field to select a

  TruckMate Client ID to create Customs Broker defaults for.</p>

  <p style="margin-left: 144px; font-weight: bold;">Client Is</p>

  <p style="margin-left: 144px;">Double click this field to access a

  drop-down menu where you can set the Client Type. Available options

  are 'Shipper', 'Consignee', 'Bill-To' and 'Customer'. When the Client

  selected in the 'Client ID' field is included on a Freight Bill as

  the 'Client Is' value selected here, the Customs Broker defaults will

  apply.</p>

  <p style="margin-left: 144px; font-weight: bold;">Default</p>

  <p style="margin-left: 144px;">If the 'Client Is' value chosen for

  the selected Client is that Client's default value, set this field

  to 'True' by double clicking the field.</p>

  <p style="margin-left: 144px; font-weight: bold;">Vendor ID</p>

  <p style="margin-left: 144px;">Choose the Vendor ID / Customs Broker

  for the selected Client.</p>

  <p style="margin-left: 144px; font-weight: bold;">Filer Code / Filer

  Name / Filer Port</p>

  <p style="margin-left: 144px; font-weight: normal;">Enter the Customs

  Broker information for the selected Client. Some of these fields may

  automatically populate based on the chosen 'Vendor ID'.</p><?rh-droptext_end ?>

<h3><a name="Notifications_Tab&lt;bc=11"></a><a name="Notifications_Tab&lt;bc=33"></a><a

  name="Notifications_Tab&lt;bc=55"></a><a name="Notifications_Tab&lt;bc=77"></a><a

  name="Notifications_Tab&lt;bc=99"></a> <a name="Notifications_Tab"

  id="Notifications_Tab"></a>Notifications

Tab</h3>

<p>The <?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

  id="a11" dataid="POPUP439885047" ?><span class="glosstext">Notifications

Tab</span><?rh-dropspot_end ?> allows you to configure how Inbound and

Outbound update messages are stored in the <a href="../../dispatch/dispatch/dispatch_trip.htm">Dispatch

program &gt; Trip Grid</a>.</p>

<?rh-droptext_start class="droptext" id="POPUP439885047" style="display: none;" ?>

  <p style="margin-left: 64px;"><img src="../images/80EMANnotificationsTab.gif"

  alt="" style="border: none;" width="675"

  height="473" border="0" /></p>

  <h4 style="margin-left: 52px;">Outbound Notifications</h4>

  <p style="margin-left: 64px;">For each of the Outbound Notification

  messages, you can configure the <a href="../../dispatch/dispatch/dispatch_trip.htm">Dispatch

  program &gt; Trip Grid</a> 'User fields' to contain data regarding

  the Outbound EDI transmissions to the Canadian Border Protection Agency.</p>

  <p style="margin-left: 64px;">Simply select the '<span style="font-weight: bold;">Trip

  Update</span>' flag for the EDI transmission you wish to track (309,

  353 and/or 358), and then use the drop-down menu to select the '<span

  style="font-weight: bold;">User Field</span>' in the Dispatch program

  &gt; Trip Grid that will contain the Outbound message notification

  data.</p>

  <p style="margin-left: 64px;">This will let your Dispatchers know what

  data has been sent to the CBP.</p>

  <h4 style="margin-left: 52px;">Inbound Notifications</h4>

  <p style="margin-left: 64px;">For each of the Inbound Notification

  messages, you can configure the <a href="../../dispatch/dispatch/dispatch_trip.htm">Dispatch

  program &gt; Trip Grid</a> 'User fields' to contain data regarding

  the Inbound EDI transmissions from the Canadian Border Protection

  Agency.</p>

  <p style="margin-left: 64px;">Simply select the '<span style="font-weight: bold;">Trip

  Update</span>' flag for the EDI transmission you wish to track (350,

  355 and/or 997), and then use the drop-down menu to select the '<span

  style="font-weight: bold;">User Field</span>' in the Dispatch program

  &gt; Trip Grid that will contain the Inbound message notification

  data.</p>

  <p style="margin-left: 64px;">This will let your Dispatchers know if

  the Manifest has been accepted by the CBP.</p><?rh-droptext_end ?>

<h3><a name="Cross_Ref_Tab&lt;bc=8"></a><a name="Cross_Ref_Tab&lt;bc=30"></a><a

  name="Cross_Ref_Tab&lt;bc=52"></a><a name="Cross_Ref_Tab&lt;bc=74"></a><a

  name="Cross_Ref_Tab&lt;bc=96"></a> <a name="Cross_Ref_Tab" id="Cross_Ref_Tab"></a>Cross

Reference Tab</h3>

<p>The <?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

  id="a10" dataid="POPUP439872252" ?><span class="glosstext">Cross

Reference Tab</span><?rh-dropspot_end ?> allows you to match TruckMate

system codes for Commodities, Units of Measurement and Weight with the

codes used by the ACE system.</p>

<?rh-droptext_start class="droptext" id="POPUP439872252" style="display: none;" ?>

  <p style="margin-left: 64px;"><img src="../images/80EMANcrossReferenceTab1.gif"

  alt="" style="border: none;" width="675"

  height="377" border="0" /></p>

  <p style="margin-left: 64px;">The three sections of the Cross Reference

  Tab allow you to link TruckMate Codes with ACE Harmonized Transit

  Commodity (HTC) Codes, ACE Manifest Codes and ACE Weight Codes. When

  a Freight Bill is added to a Manifest, the eManifest program will

  search the Freight Bill details (as entered in the <a href="../../bill/cserv/Details_Tab.htm">Customer

  Service program &gt; Details Tab</a>) and match any Commodity Codes

  found there with HTC and/or ACE Manifest Codes based on the rules

  specified in the followinj three sections.</p>

  <p style="margin-left: 64px;">Manifest (HTC / ACE) Codes are equated

  with TruckMate Codes using the following logic:</p>

  <ol style="list-style: decimal;">

  <li class="p"><p style="margin-left: 64px;">The 'Shipper' and 'Consignee',

  and 'Commodity' (or 'Pieces Unit') all match.</p></li>

  <li class="p"><p style="margin-left: 64px;">The 'Shipper', and

  'Commodity' (or 'Pieces Unit') match.</p></li>

  <li class="p"><p style="margin-left: 64px;">The 'Consignee', and

  'Commodity' (or 'Pieces Unit') match.</p></li>

  <li class="p"><p style="margin-left: 64px;">'Commodity' or 'Pieces

  Unit' match, 'Shipper' and 'Consignee' are blank in the cross

  reference record.</p></li>

  </ol>

  <h4 style="margin-left: 52px;">TruckMate Commodity = ACE HTC</h4>

  <p style="margin-left: 64px;">This section allows you to link a TruckMate

  Commodity Code, as defined in the <a href="../../profile/code/index.htm">Codes

  Maintenance program</a>, with an ACE Harmonized Transit Commodity

  Code.</p>

  <p style="margin-left: 104px; font-weight: bold;">TM Code</p>

  <p style="margin-left: 104px; font-weight: bold;"><span style="font-weight: normal;">Double

  click this field to select a TruckMate Commodity Code. Commodity Codes

  are defined in the</span> <a href="../../profile/code/codes_cmod.htm">Codes

  Maintenance program &gt; Commodity Tab</a><span style="font-weight: normal;">.</span></p>

  <p style="margin-left: 104px; font-weight: bold;">Shipper / Consignee</p>

  <p style="margin-left: 104px; font-weight: normal;">Based on the matching

  logic outlined above, the 'Shipper' and 'Consignee' fields are used

  to setup Commodity relationships between TruckMate and HTC / ACE that

  are 'Shipper' and 'Consignee' specific.</p>

  <p style="margin-left: 144px;"><span style="font-weight: bold;">For

  example</span>: a client uses Commodity Code '<span style="font-weight: bold;">FAK</span>'

  for all orders in the Customer Service program. For most freight for

  the Carrier, the Manifest Unit Code is '<span style="font-weight: bold;">PCS</span>',

  but for one specific Shipper ('SHIPPERA'), the Manifest Unit Code

  is '<span style="font-weight: bold;">BLK</span>' (Bulk). This Carrier

  would set up two Cross Reference records:</p>

  <ol style="list-style: decimal;">

  <li style="list-style: none; display: inline;"><ol style="list-style: decimal;">

  <li style="list-style: none; display: inline;"><ol style="list-style: decimal;">

  <li class="p" style="font-weight: normal;"><p style="margin-left: 104px;

  font-weight: normal;">TM Code = FAK, &#160;Shipper

  = (Blank), Consignee = (Blank), ACE Unit Code = PCS</p></li>

  <li class="p" style="font-weight: normal;"><p style="margin-left: 104px;

  font-weight: normal;">TM Code = FAK, &#160;Shipper

  = SHIPPERA, Consignee = (Blank), ACE Unit Code = BLK</p></li>

  </ol></li>

  </ol></li>

  </ol>

  <p style="margin-left: 144px;">Thus when normal 'FAK' Freight is entered,

  the eManifest program will transfer that to the Manifests as 'PCS',

  but when the specific Carrier 'SHIPPERA' is attached to a Freight

  Bill as 'Shipper', the Manifest code 'BLK' is used.</p>

  <p style="margin-left: 104px; font-weight: bold;">ACE HTC Code</p>

  <p style="margin-left: 104px; font-weight: normal;">When you double-click

  this field, your web browser will automatically open to the United

  States International Trade Commission's website (<a href="http://www.usitc.gov/tata/hts/bychapter/index.htm">http://www.usitc.gov/tata/hts/bychapter/index.htm</a>),

  with the Tariff Information Center page displayed.</p>

  <p style="margin-left: 104px; font-weight: normal;">Browse the various

  .PDFs found on this site to locate the specific Commodity you are

  linking from TruckMate, and then record the HTC Code and enter it

  in this field. The HTC Code consists of the '<span style="font-weight: bold;">Heading/SubHeading</span>'

  value and the '<span style="font-weight: bold;">Stat Suffix</span>'

  value (without any periods), which are found next to the commodity

  you are shipping in the various .PDFs available at the USITC website.</p>

  <h4 style="margin-left: 52px;">TruckMate Commodity Unit = ACE Manifest

  Unit</h4>

  <p style="margin-left: 64px;">This section allows you to link a TruckMate

  Commodity Unit Code, as defined in the <a href="../../profile/code/index.htm">Codes

  Maintenance program</a>, with an ACE Manifest Unit Code.</p>

  <p style="margin-left: 104px; font-weight: bold;"><span style="font-weight: bold;">TM

  Code</span></p>

  <p style="margin-left: 104px; font-weight: bold;"><span style="font-weight: normal;">Double

  click this field to select a TruckMate Commodity Unit Code. Unit Codes

  are defined in the</span> <a href="../../profile/code/codes_units.htm">Codes

  Maintenance program &gt; Units Tab</a><span style="font-weight: normal;">.</span></p>

  <p style="margin-left: 104px; font-weight: bold;">Shipper / Consignee</p>

  <p style="margin-left: 104px; font-weight: normal;">See the above description

  in the 'TruckMate Commodity = ACE HTC' section.</p>

  <p style="margin-left: 104px; font-weight: bold;">ACE Unit Code</p>

  <p style="margin-left: 104px; font-weight: normal;">Double click this

  field to select an ACE Unit Code to match against the 'TM Code'. The

  ACE Unit Codes are hard-coded into the TruckMate system and cannot

  be modified.</p>

  <h4 style="margin-left: 52px;">TruckMate Weight Unit = ACE Weight Unit</h4>

  <p style="margin-left: 64px;">This section allows you to link a TruckMate

  Weight Unit Code, as defined in the <a href="../../profile/code/index.htm">Codes

  Maintenance program</a>, with an ACE Weight Code.</p>

  <p style="margin-left: 104px; font-weight: bold;"><span style="font-weight: bold;">TM

  Code</span></p>

  <p style="margin-left: 104px; font-weight: bold;"><span style="font-weight: normal;">Double

  click this field to select a TruckMate Commodity Unit Code. Unit Codes

  are defined in the</span> <a href="../../profile/code/codes_units.htm">Codes

  Maintenance program &gt; Units Tab</a><span style="font-weight: normal;">.</span></p>

  <p style="margin-left: 104px; font-weight: bold;">Shipper / Consignee</p>

  <p style="margin-left: 104px; font-weight: normal;"><span style="font-weight: normal;">See

  the above description in the 'TruckMate Commodity = ACE HTC' section.</span></p>

  <p style="margin-left: 104px; font-weight: bold;">ACE Wgt Code</p>

  <p style="margin-left: 104px; font-weight: normal;">Double click this

  field to select an ACE Weight Code to match against the 'TM Code'.

  The ACE Unit Codes are hard-coded into the TruckMate system and cannot

  be modified.</p><?rh-droptext_end ?>

<h3><a name="Passengers_Tab&lt;bc=12"></a><a name="Passengers_Tab&lt;bc=34"></a><a

  name="Passengers_Tab&lt;bc=56"></a><a name="Passengers_Tab&lt;bc=78"></a><a

  name="Passengers_Tab&lt;bc=100"></a> <a name="Passengers_Tab" id="Passengers_Tab"></a>Passengers

Tab</h3>

<p>The <?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

  id="a13" dataid="POPUP494854319" ?><span class="glosstext">Passengers

Tab</span><?rh-dropspot_end ?> is used to create records for any Passengers

that may be crossing the border with an ACE qualified Driver and Power

Unit.</p>

<?rh-droptext_start class="droptext" id="POPUP494854319" style="display: none;" ?>

  <p style="margin-left: 64px;"><img src="../images/80EMANpassengersTab.gif"

  alt="" style="border: none;" width="675"

  height="409" border="0" /></p>

  <p style="margin-left: 64px; font-weight: bold;">Passenger ID</p>

  <p style="margin-left: 64px; font-weight: normal;">When creating a

  new Passenger ID, simply enter the Passenger ID Code you wish to use,

  and then fill in the address information below. If you would like

  view and/or edit the details of an existing Passenger ID code, select

  the Database search button to browse the Passenger records available

  in your system.</p>

  <p style="margin-left: 64px; font-weight: bold;">Name / Address Information</p>

  <p style="margin-left: 64px; font-weight: normal;">Enter all the relevant

  details for the displayed Passenger ID. Not all fields are required,

  but the more information included, the better.</p>

  <p style="margin-left: 64px; font-weight: bold;">Driver Assoc</p>

  <p style="margin-left: 64px; font-weight: normal;">Use the Database

  search button to choose a TruckMate Driver that will be associated

  with the displayed Passenger ID. If you associate a Passenger ID with

  a specific Driver ID (as configured in the <a href="../../profile/driver/driver_over.htm">Driver

  Profiles program</a>), you will only be able to assign the selected

  Passenger to a Manifest where the associated Driver has been added.

  Driver and Passengers are added to Manifests on the <a href="#Crew_Tab">Crew

  Tab</a>.</p>

  <p style="margin-left: 64px; font-weight: bold;">Auto Assign</p>

  <p style="margin-left: 64px; font-weight: normal;">If the Auto Assign

  flag is enabled, whenever you add a Passenger's Associated Driver

  to a Manifest as the <span style="font-weight: bold;">'EJ</span>'

  (Principal Person) crew member on the <a href="#Crew_Tab">Crew Tab</a>,

  a dialogue will open asking if you would like to add the displayed

  Passenger.</p>

  <p style="margin-left: 64px; font-weight: bold;">Passenger Notes</p>

  <p style="margin-left: 64px; font-weight: normal;">Enter any free format

  notes regarding the displayed Passenger.</p>

  <h4 style="margin-left: 52px;">ACE (CBP) US Customs Compliance</h4>

  <p style="margin-left: 64px;">This section is used to setup the Passenger's

  ACE (CBP) US Customs Compliance information.</p>

  <p style="font-weight: bold; margin-left: 104px;"><span style="font-weight: bold;">Last

  Name / First Name / Middle Name</span></p>

  <p style="margin-left: 104px;">Enter the relevant details for the selected

  Passenger ID in the spaces provided.</p>

  <p style="font-weight: bold; margin-left: 104px;">Gender</p>

  <p style="margin-left: 104px;">Use the pull down menu to select either

  '<span style="font-weight: bold;">M</span>' (Male) or '<span style="font-weight: bold;">F</span>'

  (Female).</p>

  <p style="font-weight: bold; margin-left: 104px;">Citizenship</p>

  <p style="margin-left: 104px;">Click the search button to select a

  Citizenship code from those available on your system.</p>

  <h5 style="margin-left: 104px;">Customs Detail Grid</h5>

  <p style="font-weight: bold; margin-left: 144px;">Type</p>

  <p style="margin-left: 144px;">Double click this field to select as

  Customs Type ID from those available on your system.</p>

  <p style="font-weight: bold; margin-left: 144px;">Description</p>

  <p style="margin-left: 144px;">This field should automatically populate

  based on the 'Type selected above. If not, enter a brief description

  of the Type value in this field.</p>

  <p style="font-weight: bold; margin-left: 144px;">ID Number</p>

  <p style="margin-left: 144px;">Enter the selected Passenger's Customs

  ID number in the space provided.</p>

  <p style="font-weight: bold; margin-left: 144px;">Expiry Date</p>

  <p style="margin-left: 144px;">Double click this field to select a

  date from a Calendar menu.</p>

  <p style="font-weight: bold; margin-left: 144px;">Province / State</p>

  <p style="margin-left: 144px;">Double click this field to select a

  Province / State Zone code.</p>

  <p style="font-weight: bold; margin-left: 144px;">Country</p>

  <p style="margin-left: 144px;">Double click this field to select a

  Country code for this Passenger.</p>

  <p style="font-weight: bold; margin-left: 144px;">SCAC</p>

  <p style="margin-left: 144px;">Enter this Passenger's Standard Carrier

  Alpha Code (SCAC), defined by the National Motor Freight Traffic Association,

  which is sometimes required when crossing into the US.</p>

  <p style="font-weight: bold; margin-left: 144px;">On Person</p>

  <p style="font-weight: bold; margin-left: 144px;"><span style="font-weight: normal;">The

  'On Person' field specifies if the Passenger has on his person the

  specific document described on this Grid detail line. In some cases

  certain documents are required to be physically available to make

  a successful border crossing (birth certificate, passport, etc.).

  Double click this field to set the value to 'True' or 'False'.</span></p><?rh-droptext_end ?>

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Adobe Community Professional ,
Nov 16, 2016

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Did you apply the patches before upgrading?

Try the project after applying the patches. If no luck, then upgrade again

with patches applied.

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
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New Here ,
Nov 17, 2016

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Peter, thanks for your suggestion. I have applied the patches (via Help > Updates), but my project's dropdown content has not been restored.

Any further suggestions?

Gabriela

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Adobe Community Professional ,
Nov 17, 2016

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Did you try upgrading a copy of the backup from the old version?

Is the project on a local drive?

BTW. It is RoboHelp 2015. Important for people searching later.

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
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