Attempting to use the "Create PDF for Review", however, the Enable commenting in Adobe Reader is greyed out. Adobe Reader X1 and Adobe Acrobat DC is installed, are either compatible?

New Here ,
Sep 02, 2015

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Attempting to use the "Create PDF for Review", however, the Enable commenting in Adobe Reader is greyed out.  Adobe Reader X1 and Adobe Acrobat DC is installed, are either compatible?

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New Here ,
Sep 02, 2015

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In the Create PDF for Review window, do you have "Enable commenting in Adobe Reader" marked?  I have RH10 and can add comments using Adobe Reader XI.

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New Here ,
Sep 02, 2015

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It is greyed out, I am unable to select.  The "Send for shared review" is also grey out. 

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Contributor ,
Sep 02, 2015

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Oh jeepers... I misread your post and thought you meant that the commenting feature in Adobe Reader was greyed out.  (I accidentally had logged in with my personal Adobe ID, so that's me as "inky-fingers".) Sorry about that!!

Just an FYI, I have Adobe Reader XI and Adobe XI Pro both installed on my system (and RH10).

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Adobe Community Professional ,
Sep 02, 2015

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Best Practices says that’s a “bad idea”

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New Here ,
Sep 02, 2015

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I forgot to mention, I have RH11

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Adobe Community Professional ,
Sep 02, 2015

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You don’t need Reader installed on the same machine that has Acrobat in place. Not good to have both competing with each other.

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New Here ,
Sep 02, 2015

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I will uninstall reader.

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New Here ,
Sep 02, 2015

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I uninstalled Adobe Reader XI, still greyed out

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Adobe Community Professional ,
Sep 02, 2015

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Do you have the full Distiller version?

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New Here ,
Sep 02, 2015

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yes

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Adobe Community Professional ,
Sep 02, 2015

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In what order did RH and Acrobat get installed?

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New Here ,
Sep 02, 2015

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RH and then Acrobat

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Adobe Community Professional ,
Sep 02, 2015

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Can you create a PDF by right-clicking on the topic in the Project Manager and doing the "Create PDF for Review" option? Or is that option not active at all? If that's the case, then I think RH thinks you don't have a PDF creator installed.

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New Here ,
Sep 02, 2015

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it's not available

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LEGEND ,
Sep 03, 2015

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Did you install Acrobat as part of the Technical Communication Suite or as a separate application? I believe the option is only enabled when Acrobat is installed as part of the suite.

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