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Blank topics in chm file from RoboHelp 10

Community Beginner ,
Dec 05, 2017

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Hi,

I'm using RoboHelp 10, and when I try to generate a chm file, I see the Table of Contents. But when I click on a topic, nothing shows up. I didn't get an error message when I was generating the chm file, so I don't know what the problem is. Has anyone seen this before? How can I troubleshoot?

Thanks.

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Blank topics in chm file from RoboHelp 10

Community Beginner ,
Dec 05, 2017

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Hi,

I'm using RoboHelp 10, and when I try to generate a chm file, I see the Table of Contents. But when I click on a topic, nothing shows up. I didn't get an error message when I was generating the chm file, so I don't know what the problem is. Has anyone seen this before? How can I troubleshoot?

Thanks.

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HTML

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155

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
LEGEND ,
Dec 05, 2017

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Hi there

Two possibilities here.

First, you are likely trying to open a CHM as it sits in a network location. Copy it locally and it should work.

Or, you downloaded a CHM and are trying to view it. In that case, you likely need to Unblock it.

Click here for instructions on unblocking the CHM

Cheers... Rick

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Lara_M_T LATEST
Community Beginner ,
Dec 05, 2017

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Thanks Rick! I was trying to view the file on a server. When I copied it to the C drive, it worked.

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