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C# example zip has virus

Guest
Nov 07, 2006 Nov 07, 2006
The topic titled Import Microsoft Help into C# Example is a zip file from here:

http://www.adobe.com/support/robohelp/htmlhelp.html

I downloaded it and sent it to someone in email. The following message appeared in my inbox:
"Symantec Mail Security has detected an unrepairable virus in a message sent from your address". The recipient received a message that the zip file is quarantined.

Any idea what might be the problem?

Thank you.
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correct answers 1 Correct answer

Deleted User
Nov 09, 2006 Nov 09, 2006
It turns out the virus message was a general statement used to ensure the security of downloading zip files. IT says it's common industy practice to quarantine a zip, since the user must open it, and the contents may not always have been scanned. However, I've never experienced this in many a zip download at this company.

Thanks for testing! Even if they say it's routine, I wouldn't want to have imported a virus.



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Community Expert ,
Nov 07, 2006 Nov 07, 2006
I would be more than a bit surprised if a download on Adobe's site contained a virus so I just downloaded that file and tested it with AVG. Came out clean.

That leaves you and the recipient. It seems odd that Symantec would detect a virus on sending the email and still send the file. Are you sure the recipient did get the file, albeit quarantined, rather than just a message saying the attachment had been quarantined at your end?

Have you tested the download on your PC?

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.
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LEGEND ,
Nov 07, 2006 Nov 07, 2006
Hi all

I share Peter's opinion about being surprised if Adobe would have a download infested with a virus. However, I am also aware that sometimes even the best of plans can fail.

I too tested by downloading the file and scanning it using my virus software. I see Peter did the same, but his virus software is AVG. Mine is Symantec Norton anti-virus. It's fully patched with the latest updates and virus signature files as well.

Cheers... Rick
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Guest
Nov 09, 2006 Nov 09, 2006
LATEST
It turns out the virus message was a general statement used to ensure the security of downloading zip files. IT says it's common industy practice to quarantine a zip, since the user must open it, and the contents may not always have been scanned. However, I've never experienced this in many a zip download at this company.

Thanks for testing! Even if they say it's routine, I wouldn't want to have imported a virus.



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